Guests
All properties in Ko Chang, Trat Province, Thailand

Mercure Koh Chang Hideaway

Beachfront resort in Ko Chang with spa and restaurant

  • Free WiFi and free parking
From
$37

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Sundeck
  • Sundeck
  • Beach
  • Beach bar
  • Sundeck
Sundeck. Image 1 of 96
1 / 96Sundeck
111/1 Moo 1 Tambol Koh Chang, Ko Chang, 23170, Trat, Thailand
7.8.Good.
  • The pool access room and the 2 4 1 cocktails on the beach!

    Feb 20, 2020

  • The hotel is fine. The food is fine. The services and amenities are fine. However,…

    Jan 27, 2020

See all 89 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 141 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools

Feel at home

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom

What’s around

  • In a national park
  • Bailan Bay - 1 min walk
  • Bailan Beach - 2 min walk
  • Mu Ko Chang National Park - 4 min walk
  • Lonely Beach - 27 min walk
  • Bangbao Health Promotion Center - 33 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Ocean View
  • Deluxe Room, 2 Twin Beds, Ocean View
  • Superior Room, 1 King Bed
  • Superior Room, 2 Twin Beds
  • Deluxe Room, 1 King Bed, Pool Access
  • Deluxe Room, 2 Twin Beds, Pool Access
  • Villa, 1 King Bed, Terrace (Plunge pool)
  • Standard Room, 1 King Bed
  • Standard Room, 2 Twin Beds

What’s around

Landmarks

  • In a national park
  • Bailan Bay - 1 min walk
  • Bailan Beach - 2 min walk
  • Mu Ko Chang National Park - 4 min walk
  • Lonely Beach - 27 min walk
  • Bangbao Health Promotion Center - 33 min walk
  • Bang Bao Pier - 33 min walk
  • Bangbao Beach - 42 min walk
  • Kai Be Beach - 2.4 mi / 3.9 km
  • Klong Prao Beach - 6.2 mi / 10 km
  • Ko Yuak - 2.4 mi / 3.9 km

Getting around

  • Trat (TDX) - 176 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle
map
See on map
111/1 Moo 1 Tambol Koh Chang, Ko Chang, 23170, Trat, Thailand

At a glance

Hotel size

  • This hotel has 141 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Ferry terminal shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Pool umbrellas
  • Number of spa tubs - 1
  • Steam room
  • Sauna
  • Billiards or pool table

Working away

  • Business center
  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (feet) - 242
  • Conference space size (meters) - 22
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Year Built - 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Thai

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Things to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cash deposit: THB 1000.00 per night

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 460 for adults and THB 230 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 2500 per vehicle (one-way)
  • Ferry terminal shuttle service is offered for an extra charge

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for THB 1413.0 per night
  • Babysitting/childcare is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Parties and events are allowed on site.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

Transfers via airport shuttle are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

  • Koh Chang Hideaway
  • Mercure Koh Chang Hideaway Resort
  • Mercure Koh Hideaway Resort
  • Mercure Koh Hideaway
  • Mercure Koh Chang Hideaway Resort
  • Mercure Koh Chang Hideaway Ko Chang
  • Mercure Koh Chang Hideaway Resort Ko Chang
  • Koh Chang Mercure
  • Koh Chang Mercure Hideaway
  • Mercure Hideaway
  • Mercure Hideaway Hotel
  • Mercure Hideaway Hotel Koh Chang
  • Mercure Hideaway Koh Chang
  • Mercure Koh Chang
  • Mercure Koh Chang Hideaway

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Mercure Koh Chang Hideaway does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, The Bay offers ocean views. Nearby restaurants include Tamarin (4-min walk), I do I do (2.1 mi), and Fantasia (3.4 mi).
  • Yes, an airport shuttle is available. The charge is THB 2500 per vehicle one-way.
  • Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Mercure Koh Chang Hideaway also has a private beach and a sauna, as well as a steam room and a garden.
7.8.Good.
  • 2.0.Poor

    Not very customer friendly and front desk staff not very accommodating

    5 night family trip, Sep 8, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Great beach w/nice buffet breakfast. Rooms were clean & the fitness room was perfect for a good workout.

    RickySanchez, 1 night trip, Dec 28, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Worth a visit

    I was upgraded to a lovely pool villa. a great option for a family with one or two little ones. they can splash away in the small pool plus there's a jacuzzi to chill out in. The buffet breakfast had options for every palette. The property is definitely feeling the effects of a heavy rainy season, but that will not detract from your stay.

    3 night trip, Oct 7, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Actually, everything was good. Really friendly staff,. Nice room. Well kept and clean. The only problem was that the mattress was extremely hard. Very uncomfortable.

    6 night trip with friends, Dec 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great value pool villa

    Pool villa is fantastic! Happy hour at the beach bar also great & lovely staff. A la carte menu in restaurant is pricey (as expected) but not particularly exciting and opted for the buffet dinner instead which was surprisingly brilliant

    2 night romance trip, Oct 13, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    This hotel was in desperate need of face lift, old and tired, booked for 20 people 17 went, the welcome party was not good ask me to give them 7000baht for breakfast that i had already payed for in full. Totally unacceptable.

    scott anthony, 3 night family trip, Oct 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good stay and good food.

    อาหารเช้าดีมาก บุฟเฟต์มื้อเย็นราคาไม่แพงและคุ้มค่า ที่ตั้งของรร. ไม่สะดวกสำหรับคนไม่มีรถ ที่จอดรถเพียงพอ รอบๆรร. เงียบสงบ เหมาะกับการพักผ่อนจริงๆ

    2 night romance trip, Aug 9, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    The staff were first class the property does need a make over like painting etc

    10 night romance trip, Jul 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Seclude, serenity, peaceful. The room is so cute and feel like home. The bathroom is spacious, very clean. The pool is amazing they have one beachfront pool and one olympic pool. The ben bag at the beach bar is very comfortable. Will definitely come back, strongly recommend for all.

    2 night business trip, Jun 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great

    Had a great stay , great service, great food at the beach , the room was worth it , could be a bit more clean but it was still good but it could be more clean specially the jacuzzi , pool was good , jacuzzi was also slow to fill. But I would say over all was very satisfied with everything.

    Amir, 2 night romance trip, May 30, 2019

    Verified Hotels.com guest review

See all 89 reviews