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Mercure Koh Chang Hideaway, Ko Chang

4 stars
111/1 Moo 1 Tambol Koh ChangAmphur Koh Chang, Ko ChangTrat23170Thailand, 800-491-6126
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Excellent4.2 / 5
Service
Fantastic service
WiFi
Good internet service
Location
Great location
Value
Value for money could be better
169See all 169 Hotels.com reviews
From 560 reviewsTripAdvisor Traveller Rating

Mercure Koh Chang Hideaway, Ko Chang

Hotel Info: 866-539-8117

from $39
  • Deluxe Room, 1 King Bed, Ocean View
  • Deluxe Room, 2 Single Beds, Ocean View
  • Standard Room, 2 Single Beds
  • Deluxe Room, 2 Twin Beds, Pool Access
  • Standard Room, 1 King Bed
  • Villa, 1 Full Bed, Terrace
  • Superior Room, 2 Single Beds
  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Pool Access

At a glance

Key facts

Hotel size

  • This hotel has 141 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Ferry terminal shuttle *

Parking

  • Free self parking

Other information

  • Resort fee included

Also known as

  • Koh Chang Hideaway
  • Koh Chang Mercure
  • Koh Chang Mercure Hideaway
  • Mercure Hideaway
  • Mercure Hideaway Hotel
  • Mercure Hideaway Hotel Koh Chang
  • Mercure Hideaway Koh Chang
  • Mercure Koh Chang
  • Mercure Koh Chang Hideaway

Policies

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 2500 per vehicle (one way)

Ferry terminal shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Pool umbrellas
  • Spa tub
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Conference space size (feet) - 242
  • Conference space size (meters) - 22
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built 2006
  • ATM/banking
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

Mercure Koh Chang Hideaway, Ko Chang’s small print

Also known as

  • Koh Chang Hideaway
  • Koh Chang Mercure
  • Koh Chang Mercure Hideaway
  • Mercure Hideaway
  • Mercure Hideaway Hotel
  • Mercure Hideaway Hotel Koh Chang
  • Mercure Hideaway Koh Chang
  • Mercure Koh Chang
  • Mercure Koh Chang Hideaway

Policies

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 2500 per vehicle (one way)

Ferry terminal shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 169 reviews

Mercure Koh Chang Hideaway, Ko Chang
Outstanding5.0 / 5
Awesome hotel, overpriced food and drinks
The mercure was great. The staff and people there were really helpful. Be careful because they kind of nickel and dime you for little things. Also, the food and drinks are outrageously expensive and they do not allow you to bring outside drinks or anything to their pool area(just be discrete and you can get away with it though). The kayaks were a great plus and they are free to hotel guests(they only have three though, first come first serve). The free coffee and free cookies in the business room are great as well. Overall, great experience, would definitely stay here again, just don't get swindled by the food or drinks, right down the street are many great options(definitely go to Tamarin for food) within walking distance, and there is a beer and liquor store literally next to the hotel.
6 night romance trip
Mercure Koh Chang Hideaway, Ko Chang
Excellent4.0 / 5
Beautiful Hotel, isolated location
Beautiful property! Rooms are clean and comfortable and grounds are very nice. Two huge swimming pools and a small beach out front. Fast wifi. The shower pressure was low - this would be my main "complaint" about the room. The place is isolated. If you want a resort experience that is fine. However, the food and beverages offered at the hotel are average quality and priced high, which we found disappointing. There was one local restaurant across the street, but there are not a lot of options close by. I would recommend this place IF you really want to get away from it all.
3 night trip with friends
Mercure Koh Chang Hideaway, Ko Chang
Outstanding5.0 / 5
Ko Chang retreat.
This is a wonderful place to stay. I spent four days here with my son, and couldn't have been happier. Lovely, self contained resort has everything you need. Beautiful grounds and dining room, nice pool, massage available on the beach. Super family friendly as well.
3 night family trip
Mercure Koh Chang Hideaway, Ko Chang
Excellent4.0 / 5
Highest quality level at Koh Chang
Located in the southern, more relaxed part of the coast. We stayed at four different hotels, and this had the most fresh rooms. You will need a motorbike or take taxi. Their restaurant is expensive, and their beach is not the best, but other options are five minutes drive away. If the budget allows, stay here and make daytrips. Especially good if yu want to go out on islands.
1 night romance trip
Mercure Koh Chang Hideaway, Ko Chang
Outstanding5.0 / 5
thai hospitality mixed with mercure standards
A lovely place. A little secluded from the main tourist path, yet with access to the beach and many attractions. Oceanview rooms are worth every penny. Food and drinks are a little over priced, but still affordable for a few days.
3 night trip

See all reviews

Mercure Koh Chang Hideaway, Ko Chang

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