Radisson Ciudad Empresarial

Photo gallery for Radisson Ciudad Empresarial

Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk
Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk
Room, 2 Single Beds, Non Smoking | View from room
Presidential Suite, 1 King Bed, Non Smoking | Living area | 32-inch LCD TV with cable channels, Smart TV, pay-per-view films

Overview of Radisson Ciudad Empresarial

Radisson Ciudad Empresarial

4.0 star property
4-star Santiago hotel with 2 restaurants, connected to the convention centre

8.2/10 Very good

139 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
Av. Santa Clara 354, Ciudad Empresarial, Santiago, Region Metropolitana, 8580000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station
  • Front desk safe
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Conchali

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 18 min drive
  • Santiago Central Station - 31 min drive
  • Airport shuttle (surcharge)

About this property

Radisson Ciudad Empresarial

4-star hotel in the heart of Conchali
At Radisson Ciudad Empresarial, you can look forward to a round-trip airport shuttle, a terrace and a coffee shop/cafe. Enjoy international cuisine and happy hour at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Concierge services, a computer station and meeting rooms
  • A 24-hour front desk, wedding services and a lift
  • A front desk safe, free newspapers and smoke-free property
Room features
All guest rooms at Radisson Ciudad Empresarial offer thoughtful touches, such as premium bedding and laptop-compatible safes, as well as amenities, such as complimentary wireless Internet access and climate-controlled air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks


English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 125 rooms


  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Wheelchair-accessible parking on site
  • Off-site parking nearby (CLP 16000 per day)


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay free

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services


  • Safe-deposit box at front desk
  • Garden
  • Terrace


  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk


  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


El Restaurante – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
El Cafe – This buffet restaurant specialises in Fusion cuisine and serves breakfast and lunch. Open selected days.
Beatles Bar – This bar specialises in local and international cuisine and serves lunch, dinner and light fare. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of CLP 20000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for CLP 32000.0 per stay


  • Parking is available nearby and costs CLP 16000 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Mercure Ciudad Empresarial
Mercure Ciudad Empresarial
Mercure Ciudad Empresarial Hotel
Mercure Hotel Ciudad Empresarial
Mercure Hotel Santiago
Mercure Santiago
Mercure Santiago Ciudad Empresarial
Mercure Santiago Ciudad Empresarial Hotel
Mercure Santiago Hotel
Santiago Ciudad
Radisson Ciudad Empresarial Hotel Santiago
Radisson Ciudad Empresarial Hotel
Radisson Ciudad Empresarial Santiago
Radisson Ciudad Empresarial
Radisson Ciudad Empresarial Hotel
Radisson Ciudad Empresarial Santiago
Radisson Ciudad Empresarial Hotel Santiago

Frequently asked questions

Does Radisson Ciudad Empresarial offer free cancellation for a full refund?
Yes, Radisson Ciudad Empresarial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Radisson Ciudad Empresarial?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Radisson Ciudad Empresarial?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Radisson Ciudad Empresarial?
Yes, an airport shuttle is available. The charge is CLP 20000 per vehicle one-way.
What are the check-in and check-out times at Radisson Ciudad Empresarial?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Radisson Ciudad Empresarial and nearby?
Radisson Ciudad Empresarial has a garden.
Are there restaurants at or near Radisson Ciudad Empresarial?
Yes, there are 2 on-site restaurants, featuring international cuisine. Nearby restaurants include City Lounge (10-min walk), La Miga (15-min walk) and Telepizza (2.4 mi).
What's the area around Radisson Ciudad Empresarial like?
Radisson Ciudad Empresarial is in Conchali, a short 11-minute walk from Espacio Riesco Convention and Exhibition Center.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities

8/10 Very good

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

6/10 Good

Room looks old and not to the level. Room furniture is old and not inviting. Lights, desk, chairs.
5-night business trip
Verified Expedia guest review

10/10 Exceptional

Spacious and clean room. Rooms in corners of the building will have two windows with nice views.
2-night business trip
Verified Expedia guest review

6/10 Good

Its a dated hotel, slow internet. Perfect location if you need to work in the area or are attending conferences.
Alejandro, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Business stay
Hotel was fantastic, clean comfortable, good food.
Verified Hotels.com guest review

2/10 Poor

horrible staff, I arrive late beware they try to take advantage. The food is horrible I saw a coachroach. The bathroom was dirty and the bed had some fluids. HORRIBLE hotel
jorge, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Really fine hotel but located away from the sights. If you are driving, a GPS is a must as the route to the hotel can be confusing. Breakfast is very good but the same items daily.
Stevara, 4-night trip
Verified Expedia guest review

4/10 Fair

Stay there just if you need to be in the region
In fact it is not a Radisson hotel, it is a licensed Radisson named hotel. When I arrive the staff was not nice, since I had 2 different reservations, 1 for week and another through Expedia for the weekend. I was with my wife but the lady who attend is don't care about it and put us in a room with 2 beds, saying that our reserve was for this type of room. We asked if would be possible to change for the weekend, since the room is better, a master suite, and she said NO. The room is the same. In the final we change the room for the weekend, following our reservation, but with another person from staff. It was not nice and also honest from their side.
2-night trip
Verified Expedia guest review

4/10 Fair

Over Charged!
This is a lovely hotel! BUT they have major issues! !. No face towels in the room other towels should have been replaced 3 years age. 2. Stray dogs greet you at the front door! 3. It is located in a perfect area if you are traveling on business but not a great area if you are a tourist. We were traveling with a couple from Florida they arrived early at the hotel. In spite of the SUITE they were renting being available the hotel would not allow them in the room unless they paided and additional daily charge. In spite of all this I would have been ok but they indicated that they didn't realize that my wife was traveling with me and because of that fact I incurred an extra daily charge.
Verified Orbitz guest review