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Deluxcious Heritage Hotel, Penang

4 stars
15, Jalan Sultan Ahmad ShahGeorgetown, PenangPenang10050Malaysia, ‏‎800-491-6126
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Good3.5 / 5
Location
Great location
Service
Fantastic service
Amenities
Great amenities
Comfort
Comfortable
50See all 50 Hotels.com reviews
From 79 reviewsTripAdvisor Traveller Rating

Deluxcious Heritage Hotel, Penang

Hotel Info: 866-539-8117

from $37
  • Family Suite, 2 Queen Beds
  • Deluxe double suite
  • Superior Room
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

  • Ferry terminal shuttle *

Parking

  • Free self parking

Offsite

  • Beach shuttle *

  • Shopping center shuttle *

Other information

  • Smoke-free property

Also known as

  • Deluxcious
  • Deluxcious Heritage
  • Deluxcious Heritage Hotel
  • Deluxcious Heritage Hotel Penang
  • Deluxcious Heritage Penang
  • Deluxcious Hotel
  • Deluxcious Heritage Hotel Penang George Town

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge

Beach shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Beach shuttle (surcharge)
  • Full-service spa
  • Spa treatment room(s)
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built 1920
  • Garden

In the room

Home comforts
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Deluxcious Spa has 8 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open select days.

Dining

Deluxcious Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Deluxcious Heritage Hotel, Penang’s small print

Also known as

  • Deluxcious
  • Deluxcious Heritage
  • Deluxcious Heritage Hotel
  • Deluxcious Heritage Hotel Penang
  • Deluxcious Heritage Penang
  • Deluxcious Hotel
  • Deluxcious Heritage Hotel Penang George Town

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge

Beach shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 50 reviews

Deluxcious Heritage Hotel, Penang
Outstanding5.0 / 5
close to old Penang
I loved the small hotel. I was told it was previously a rich man's home. It was like entering a different era. The room was small but comfortable. The receptionist was very helpful about the area and had maps readily available. My only concern was the neighborhood, some places were run down which didn't make me comfortable to walk around on my own especially after dark and I am an avid walker when I am in a new city. There is a free shuttle bus near the hotel that will bring you around town, anywhere else, you'll need a taxi if you didn't rent a car.
2 night family trip
Deluxcious Heritage Hotel, Penang
Good3.0 / 5
Convenient location, no windows a minus but great bathroom and reasonable rates
1 night business trip
Deluxcious Heritage Hotel, Penang
Excellent4.0 / 5
it was a great stay with my family however there were issues with the wi-fi. we were not able to access the wifi from our room as our room was all the way at the back.
3 night family trip
Deluxcious Heritage Hotel, Penang
Poor1.0 / 5
Nightmare Experience with the service
Was asked to pay Rm 26.20 being GST. Given key to Room 217. Attic room. The staircase was narrow and steep. Room did not have desk. Went back to ask why. She said, 'we were asked to reserve the cheapest room'. Told hotel I would pay for upgrade. Gave me room 218. This had desk & looked reasonable BUT mosquitoes were everywhere. Window though shut do not close properly & had a gaping hole. There were 2 cans of repellent in room. Go to reception again & were handed 2 repellent but adding more was not helpful. They volunteered to spray room. I declined & wanted change of room. Was shown room 106 - no desk & no window (pitch dark). Then shown 107 - has desk but no window (pitch dark) but cigarette smoke reeked out of room. They volunteered to spray room, 'ready in 10 minutes'. We actually looked into room without going into the smoke. I went dinner as it was past 7pm. When I returned, the room smelt just as foul. So I said that I would check out. They then offered room 110, just opposite reception. The room had basic requirements. Upgrade cost Rm 50 per night. Was told to settle next morning. Asked for an iron & ironing board BUT condition were deplorable. Another long wait for next iron, which was stained.The bottled drinks they provided reflects their standard.
2 night business trip
Deluxcious Heritage Hotel, Penang
Excellent4.0 / 5
Pleasant
It was a pleasant and comfortable stay for my family.
1 night family trip

See all reviews

Deluxcious Heritage Hotel, Penang

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