All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
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Hotel Cielo, Playa del Carmen

3-star3 stars
4th Street, between 5th and 10th AvePlaya del CarmenQROO77710Mexico

City-center Playa del Carmen hotel with restaurant
  • Free WiFi
Fabulous4.3 / 5
  • I literally could not be happier with a hotel! This place is very clean, a/c is nice and…Aug 19, 2017
  • Was a great stay and very convenient spot where 5th street was at.Aug 19, 2017
82See all 82 Hotels.com reviews
From 868 reviewsTripAdvisor Traveller Rating

Hotel Cielo, Playa del Carmen

from $89
  • Standard Room, Ground Floor
  • Standard Room
  • Standard Room, 1 King Bed, Balcony
  • Family Room, Balcony
Want more choice? Check out our other properties in Playa del Carmen.

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
Things to do
  • Beach umbrellas
  • Beach towels
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Rooftop terrace

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Carboncitos - This family restaurant serves breakfast, lunch, and dinner. Open daily.

Recreation

On Site

  • Ecotours on site

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Water skiing nearby
  • Windsurfing nearby

Hotel Cielo, Playa del Carmen’s small print

Also known as

  • Cielo Hotel
  • Cielo Playa del Carmen
  • Hotel Cielo
  • Hotel Cielo Playa del Carmen
  • Hotel Cielo Riviera Maya/Playa Del Carmen, Mexico

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Safes in guestrooms can be used for an extra charge

Breakfast costs between MXN 80 and MXN 300 per person (approximately)

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Cielo, Playa del Carmen

Landmarks

  • In Centro
  • Yucatek Divers (3-minute walk)
  • Playa del Carmen Maritime Terminal (6-minute walk)
  • Central Square (7-minute walk)
  • Nuestra Senora del Carmen Catholic Church (8-minute walk)
  • Quinta Alegria (9-minute walk)
  • Pier Navega (14-minute walk)
  • Mario Villanueva Stadium Madrid (17-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 43-min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Hotel Cielo, Playa del Carmen

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