ECO PLAZA Santiago

Photo gallery for ECO PLAZA Santiago

Primary image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
37-inch LED TV with cable channels, TV
Full-size fridge, microwave, oven, toaster

Overview of ECO PLAZA Santiago

ECO PLAZA Santiago

3.0 star property
City-center Santiago hotel with indoor pool

7.0/10 Good

103 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Huerfanos 547 of. 307 C, Santiago, Region Metropolitana, 8320150
Main amenities
  • 35 smoke-free guestrooms
  • Weekly housekeeping
  • Indoor pool
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Airport shuttle
  • Terrace
  • Garden
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
For families
  • Cookware, dishware, and utensils
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Santiago
  • Santa Lucia Hill - 1 min drive
  • Metropolitan Cathedral - 4 min drive
  • Palacio de la Moneda - 7 min drive
  • Plaza de Armas - 8 min drive
  • Santiago Metropolitan Park - 10 min drive
  • University of Chile - 8 min drive
  • Plaza Brasil - 9 min drive
  • Clinica Santa Maria - 8 min drive
  • Museum of Memory and Human Rights - 12 min drive
  • Fantasilandia - 14 min drive

Getting around

  • Santiago Intl. Airport (SCL) - 21 min drive
  • Santiago Central Station - 18 min drive
  • Bellas Artes Station - 5 min walk
  • Santa Lucia Station - 6 min walk
  • Armas Station - 10 min walk
  • Airport shuttle (surcharge)

About this property

ECO PLAZA Santiago

ECO PLAZA Santiago offers an airport shuttle (available 24 hours) for CLP 40000 per room roundtrip. Guests can visit the fitness center for a workout or splash around at the indoor pool or seasonal outdoor pool. A terrace and a garden are other highlights, and rooms offer up nice touches like deep soaking tubs and rainfall showerheads. The property is just a short walk to public transportation: Bellas Artes Station is 5 minutes and Santa Lucia Station is 6 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 9:00 AM - midnight
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in rooms

Parking

  • Covered onsite self parking (CLP 10000 per night)
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 4 buildings/towers
  • Built in 2010
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 37-inch LED TV
  • Cable TV channels

Home comfort

  • Heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Soap
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster
  • Cookware, dishes, and utensils
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe
  • Local maps
  • Cleaning supplies

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • A damage deposit of CLP 50000 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Cleaning fee: CLP 10000 per accommodation, per week (varies per unit)
  • Consumption Electricity fee: CLP 7000 per week for use over 50 kWh
  • Consumption Heating fee: CLP 10000 per stay for use over 50 kWh
  • Applies to stays of more than 1 night

Optional extras

  • Airport shuttle service is offered for an extra charge of CLP 40000 per room (roundtrip)
  • Early check-in can be arranged for an extra charge of CLP 25000 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CLP 17000 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs CLP 10000 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 7:00 PM
  • The seasonal pool is open from November to April

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

ECO PLAZA Santiago Hotel
Lastarria Suites Hotel
Lastarria Suites Hotel Santiago
Lastarria Suites Santiago
ECO PLAZA Santiago Hotel
ECO PLAZA Santiago Santiago
ECO PLAZA Santiago Hotel Santiago

Frequently asked questions

Overall score and ratings

7.0

Good

6.9/10

Cleanliness

6.2/10

Staff & service

8.0/10

Amenities

7.3/10

Property conditions & facilities

2/10 Poor

Don't stay there
Have never been so disappointed. No heating, no hot water, place was dirty. Would really like a refund as we only stayed one night out of seven we paid for. A complete disaster.
Brian, 7-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Great location and comfortable
We had 2 rooms. Great location and nice room, comfortable bed, wifi, full kitchen. No air conditioning , so very hot during the day. Rooms do cool down after dark,but that is after 10 pm sunset. Allow time for checking in because this really is an apartment complex with some hotel units, so the desk has to notify hotel people to come down to meet guests. Hotel staff was gracious to allow bag storage until 3pm check in, and after noon checkout. They also can help arrange driver for day trip and airport. Great location and nice neighborhood. Can walk to almost anywhere in 30 minutes maximum. Grocery 2 blocks away. Santa Lucia is 5 minutes walk. Ask about roof access for a spectacular view of the city, also a pool. Will definitely stay here again.
Verified Hotels.com guest review

6/10 Good

Well positioned for my purposes
The internet was not working for 4 days out of my 7 night stay, room was only serviced 3 times in the 7 nights, the washing machine was missing from the laundry. These were an issue. I don't speak Spanish was very difficult to communicate with any staff at this facility that must have at least 1500 rooms, most medium sized Hotels say of 100 rooms around the world would have somebody that can at least communicate in English.
Verified Expedia guest review

2/10 Poor

the room was not very cleaned any very old.
Verified Hotels.com guest review

6/10 Good

Overall ok
Nice room but horrible when it came to organising check in. My advise is call in before you turn up to make sure your room is ready!!
Verified Hotels.com guest review

10/10 Exceptional

Inexpensive in great location
We stayed here for 4 nights and loved every minute of it as it was more of an apartment than a hotel. We were so sick of eating on the run during our travels it was great to sit down to a home cooked meal and a bottle of wine. Close to Santa Lucia park, the historic Lastarria district and Santa Lucia markets, (a great place to buy lapis lazuli.) A supermarket metres away and walking distance to so many other places of interest. And it was quite inexpensive without being down market. We would definitely stay here again.
Verified Hotels.com guest review

4/10 Fair

Better off staying somewhere else.
As many other reviews say, check-in is a little bit of a challenge. You get to the front desk of the building, but this is an apartment building, not really a hotel. So then you wait for a hotel staff member to come down, you go up to their office, then have to go to your room. Not a big deal, but just slow. Don't expect much information or service from the building's front desk. The room I had needed a lot of work and a major cleaning. The rug on the floor was nasty. Big shag rug that is designed to catch lots of dirt and it was doing a good job. No telling how long it had been since it was last cleaned. There was a small, single extra bed under the staircase leading up to the upper floor with the main bedroom. The white cover on the bed showcased all of the dirt falling off the open stairs - those needed to be cleaned, too. Lots of chipped and peeling paint in the ceiling of the bathroom. Only one bulb and it was rather dim in there. Also, don't stay in this "hotel" if you don't like the heat. There's no air conditioning. Having a kitchen was a nice idea, but it was minimally stocked so cooking was going to be rather difficult without investing money in certain necesities (pots, pans, etc). Just cheaper to eat out. However, the location is great. Lots of really cool neighborhoods nearby and the best stuff Santiago has to offer is within walking distance.
Verified Hotels.com guest review

6/10 Good

Good value
Good place at a great price
Verified Hotels.com guest review

6/10 Good

For the Budget Traveler that wants a good place h
No complaints. Housekeeping only comes in and changes the sheets every 3 days and they don't clean but overall, it is a good value and I will be back again.
Verified Hotels.com guest review

6/10 Good

Great location; Check-in a Hassle
I've stayed in all kinds of properties all over the world, and I have to say that the check-in here was more than a bit convoluted. Since it's a residential apartment building, your first stop with the attendant at the front desk, who makes you wait awkwardly with your bags until a mysterious agent comes to fetch you and take you upstairs to an office in an entirely different tower. I then had to find my room in a third tower. There is little continuity in the process, and you have a sense of disorientation. I will say that everyone involved was pretty polite, at least. The room was great - nice little kitchen, big couch and a comfortable king bed. All good space. The bathroom was fine - great water pressure, especially - but I had a few qualms: the shower head didn't fit into its holder, so it had to be balanced there precariously. The white towels had been washed, but they had lost their brightness, so you had the feeling of using a dirty towel even when you weren't. I'm used to a little inconvenience. It's the price you pay to stay cheap in good neighborhoods, and this was definitely a solid hotel in a really great location in centro with a lot of walkable options. But without language skills and a sense of adventure - or if you're in a hurry - I wouldn't take this one on.
Verified Hotels.com guest review