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Unknown, Cartagena

4.5-star4.5 stars
Centro Calle De La Mantilla No 3-56CartagenaBolivarColombia

Luxury hotel with 2 outdoor pools, near Puerta del Reloj
  • Free breakfast and free WiFi
  • Luxury Hotel
  • Excellent Food
Great location
Fantastic service
Great amenities
Complaints about WiFi
46See all 46 reviews
From 177 reviewsTripAdvisor Traveller Rating

Unknown, Cartagena

from $285
  • Deluxe Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Deluxe Twin Room, 2 Twin Beds
  • Junior Suite, 1 King Bed, Jetted Tub
  • House, Multiple Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 7 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (12 years old and younger) not allowed

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Spa services on site
  • Pool umbrellas
Working away
  • Meeting rooms 2
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 2007
  • Designated smoking areas
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Slippers
  • Washer/dryer
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • First-run movies
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Hotel LM - Overlooking the pool, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Unknown, Cartagena’s small print

Also known as

  • Hotel LM Luxury Boutique Hotel
  • Hotel LM Luxury Boutique Hotel Cartagena
  • LM Luxury Boutique
  • LM Luxury Boutique Cartagena


If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: COP 10500 per person, per night

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of COP 45000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Unknown, Cartagena


  • In Cartagena Walled City
  • Puerta del Reloj - 6 min walk
  • San Felipe de Barajas Castle - 24 min walk
  • San Pedro Claver Church and Convent - 5 min walk
  • Museum of the Colombian Emerald - 1 min walk
  • Walled City of Cartagena - 1 min walk
  • Santo Domingo Church and Monastery - 2 min walk
  • Plaza Santo Domingo - 2 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 12 min drive
  • Airport shuttle (surcharge)

Recent reviews

Exceptional 9.4 From 46 reviews

Unknown, Cartagena
Excellent stay in Cartagena
Excellent hotel, felt very well taken care of with great service and pleasant staff. Perfect location in the walled city. Also felt like we were the only people stayed there, the way the catered so well to our needs. Loved the rooftop pool area!
Kenneth, us2 night romance trip
Unknown, Cartagena
Very Good8.0
Rooftop is stunning
Beautiful roof. Lovely hotel. Most of the staff were a delight, including Julieth and Javier. One of the front desk guys was a bit grumpy - but maybe he was just having a bad week. Otherwise truly lovely, quiet hotel. They do have cocktails available, but don't have a bar or promote the capacity to make drinks. I'd recommend they promote that more as I imagine that would be a good additional source of revenue for them.
A Traveler, us4 night trip with friends
Unknown, Cartagena
Deserving of 'five-star' status!
We had an amazing stay at Hotel LM. The staff were friendly, courteous, attentive and just a general pleasure. Breakfasts were lovely with a variety of choices including fresh juices. I think it is important to give some perspective for potential visitors to LM Hotel. I travel quite a bit (approaching 40 countries now) and have stayed at hotel/resorts all over the world, some with the renowned 'five-star' rating. At the end of these stays I often scratch my head wondering what about the place was 'five-star'. Too often these places simply thrive off of having a nice room, pool, lobby and perhaps some stellar views. What they lack however more often than not is 'five-star' staff, which makes all the difference in the world. At Hotel LM you will not be disappointed because it has all of the things that one expects from a hotel/resort with the added benefit of a fantastic staff. I will go out of my way to recommend to family and friends considering holidays in Cartagena to stay here!
Justin, us7 night romance trip
Unknown, Cartagena
My husband and I stayed here for the last night of our honeymoon trip to Cartagena. We were treated like royalty, with a private rooftop dinner and wonderful service throughout. I highly recommmend.
Kathryn, us1 night romance trip
Unknown, Cartagena
Perfect home away from home in Cartagena
It was perfect in every way.
Diego, us2 night romance trip

See all reviews

Unknown, Cartagena

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