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The Canvas Dubai - MGallery Hotel Collection

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Terrace/patio
Outdoor pool, open 8 AM to 7 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 7 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 7 PM, pool umbrellas, sun loungers
Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Overview of The Canvas Dubai - MGallery Hotel Collection

VIP Access
UNESCO Sustainable Travel Pledge

The Canvas Dubai - MGallery Hotel Collection

5.0 star property
Luxury hotel with 2 restaurants, near Dubai Creek

8.2/10 Very Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
The price is $83
Price available on 12/10/2022
Map
23, Kuwait Street, Port Rashid, Dubai, Dubai, 116656
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Terrace

Room options

About this area

What's nearby

  • In Bur Dubai
  • Dubai Creek - 19 min walk
  • Gold Souk - 31 min walk
  • Dubai Cruise Terminal - 32 min walk
  • BurJuman Mall - 10 min drive
  • Dubai World Trade Centre - 12 min drive
  • La Mer - 15 min drive
  • Dubai Aquarium & Underwater Zoo - 14 min drive
  • Dubai Mall - 15 min drive
  • Burj Khalifa - 18 min drive
  • Dubai Festival City Mall - 17 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 17 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 41 min drive
  • Al Maktoum Intl. Airport (DWC) - 45 min drive
  • Sharaf DG Station - 16 min walk
  • Al Ghubaiba Station - 17 min walk
  • Khalid Bin Al Waleed Station - 27 min walk

Restaurants

  • Chinese Village 2 - 2 min walk
  • Marine's Club - 2 min walk
  • Gazebo Restaurant - 7 min walk
  • Kamat Restaurant - 7 min walk
  • Chaat Café - 10 min walk

About this property

The Canvas Dubai - MGallery Hotel Collection

The Canvas Dubai - MGallery Hotel Collection features a free kids' club and puts you within a 15-minute drive of Dubai World Trade Centre and Dubai Aquarium & Underwater Zoo. Guests can indulge in deep-tissue massages, aromatherapy, or reflexology, and Azalya Restaurant, one of 2 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a health club. Fellow travelers love the breakfast and spacious guestrooms.

Languages

Arabic, English, Filipino, French, German, Hindi, Indonesian, Italian, Malay, Russian, Thai, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 164 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's menu

Working away

  • Business center
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Grab bar near toilet

Languages

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Malay
  • Russian
  • Thai
  • Urdu

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Azalya Restaurant - This restaurant serves brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Signature Sanjeev Kapoor - This restaurant specializes in Indian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Alfonxo - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Estrellas Skyline Lounge - This rooftop bar overlooks the pool. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of AED 80 for adults and AED 60 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for AED 157.5 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 7 PM
  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Dubai Melia
Canvas Hotel Dubai MGallery Sofitel
Melia Hotel Dubai
Canvas Hotel MGallery Sofitel
Canvas Dubai MGallery Sofitel
Canvas MGallery Sofitel
The Canvas Hotel Dubai MGallery
The Canvas Dubai - MGallery Hotel Collection Hotel
The Canvas Dubai - MGallery Hotel Collection Dubai
The Canvas Dubai - MGallery Hotel Collection Hotel Dubai

Frequently asked questions

Does The Canvas Dubai - MGallery Hotel Collection offer free cancellation for a full refund?
Yes, The Canvas Dubai - MGallery Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Canvas Dubai - MGallery Hotel Collection?
As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at The Canvas Dubai - MGallery Hotel Collection on Dec 10, 2022 start from $83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Canvas Dubai - MGallery Hotel Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Canvas Dubai - MGallery Hotel Collection?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 7 PM.
Are pets allowed at The Canvas Dubai - MGallery Hotel Collection?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Canvas Dubai - MGallery Hotel Collection?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Canvas Dubai - MGallery Hotel Collection?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at The Canvas Dubai - MGallery Hotel Collection and nearby?
The Canvas Dubai - MGallery Hotel Collection has 2 bars and an outdoor pool, as well as a sauna and a steam room.
Are there restaurants at or near The Canvas Dubai - MGallery Hotel Collection?
Yes, there are 2 onsite restaurants, featuring Indian cuisine and pool views. Nearby restaurants include Gazebo Restaurant (7-min walk), Kamat Restaurant (7-min walk), and Chaat Café (10-min walk).
What's the area around The Canvas Dubai - MGallery Hotel Collection like?
The Canvas Dubai - MGallery Hotel Collection is a short 19-minute walk from Dubai Creek and 18 minutes' walk from Meena Bazaar.

Overall score and ratings

8.2

Very Good

8.5/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

2/10 Poor

Very mediocre hotel
I tried to ask for late check out since I arrived but was told to ask again on the morning of my checkout but the reception wasn't willing to assist and even I offered to pay for the late checkout, she refused to disclosed the amount and as a result, I have to leave the hotel at noon and wonder around the mall until my departure at 8pm, The other point is this hotel not allow us to sign to the room when eating at the restaurant or any other matters while insisting on visa or cash payment all the times.
Boo Tiong, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Nima, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ANTHONY, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rabiah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and comfortable hotel, easy access to most places.
Bola, 2-night family trip
Verified Expedia guest review

2/10 Poor

Worst hotel in Dubai
Hotel is definitely not a 5* it’s more like a 3*, very slow staff at the reception and not friendly. Hotel looks very out dated compared to the pictures so do not be fooled. The hotel cleanliness is poor and the room we got given had a urine smell inside it and complained 5 times and they did nothing regarding my visit. The bath tub handle was broken when I tried to use it. Upstairs myself and my partner and friends tried to play monopoly and we got told me the staff member ‘Jouhongir’ that we were not allowed after he saw us playing for a hour and he was very rude about it and told us he would call security and get us kicked out when we are residence of the hotel. Honestly it’s shocking and the breakfast was poor not even continental breakfast. I would not recommend anyone to stay at this hotel as it’s a joke. If you want to spend your money spend elsewhere if you would like better service / hygiene / polite staff and better room quality
6-night trip
Verified Hotels.com guest review

8/10 Very Good

Hamad, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel. Staff are helpful; rooftop pool is pretty; food is excellent. Only downside is I found it a bit loud at night
Steven Jeremy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lars, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend excellent excellent price great location ; I’ll be back Much thx to cleaning and reception staff
Leo, 7-night romance trip
Verified Expedia guest review