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All properties in San Andres, San Andres y Providencia, Colombia
1 room, 2 adults

GHL Relax Hotel Sunrise

3-star3 stars
Avenida Newball No. 4-169, San Andres, San Andres y Providencia, Colombia

Beach hotel with full-service spa, connected to the convention center, near Spratt Bight Beach
  • Free full breakfast and free WiFi in lobby
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great hotel where one can stay. The only drawback is the internet available only in the…Feb 3, 2021
  • rooms were molding , paint pealing and smelly. Staff didn't speak any English . pool was…Feb 3, 2020

GHL Relax Hotel Sunrise

from $151
  • Standard Single Room, 1 Queen Bed, Sea View
  • Standard Double Room, Sea View
  • Standard Triple Room, Sea View
  • Standard Double Room

What’s around GHL Relax Hotel Sunrise

Landmarks

  • On a private beach
  • Spratt Bight Beach - 8 min walk
  • Islote Sucre - 20 min walk
  • Paintball San Andres - 2 min walk
  • Coton Cay - 4 min walk
  • North End - 26 min walk
  • Punta Norte - 26 min walk
  • First Baptist Church - 2.3 mi / 3.8 km

Getting around

  • San Andres (ADZ-Gustavo Rojas Pinilla Intl.) - 7 min drive

At a glance

Key facts

Hotel size

  • This hotel has 170 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transportation

Parking

  • No onsite parking

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Beach sun loungers
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Pilates classes on site
  • Beach umbrellas
  • Pool umbrellas
  • Sauna
  • Beach towels
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 4747
  • Conference space size (meters) - 441
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1996
  • Elevator
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

GHL Relax Hotel Sunrise’s small print

Also known as

  • GHL Relax Hotel Sunrise San Andres
  • GHL Hotel Sunrise San Andres
  • GHL Sunrise
  • GHL Sunrise San Andres
  • GHL Relax Sunrise San Andres
  • GHL Relax Sunrise
  • GHL Relax Hotel Sunrise Hotel
  • GHL Relax Hotel Sunrise San Andres
  • GHL Relax Hotel Sunrise Hotel San Andres

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Pool access available from 9 AM to 9 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for GHL Relax Hotel Sunrise

  • Does GHL Relax Hotel Sunrise offer free cancellation for a full refund?
    Yes, GHL Relax Hotel Sunrise does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at GHL Relax Hotel Sunrise?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at GHL Relax Hotel Sunrise?
    Sorry, there's no onsite parking at GHL Relax Hotel Sunrise.
  • Is there a pool at GHL Relax Hotel Sunrise?
    Yes, there's an outdoor pool. Guests have pool access from 9 AM to 9 PM.
  • Are pets allowed at GHL Relax Hotel Sunrise?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at GHL Relax Hotel Sunrise?
    You can check in from 3:00 PM - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in is available.
  • Are there restaurants at or near GHL Relax Hotel Sunrise?
    Yes, there are 2 onsite restaurants. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Miss Celia (3-min walk), La Regatta (5-min walk), and Mister Panino (6-min walk).
  • What is there to do at GHL Relax Hotel Sunrise and nearby?
    Onsite recreation at GHL Relax Hotel Sunrise includes aerobics and Pilates. Indulge in a treatment at the spa and soothe your senses in the spa tub. GHL Relax Hotel Sunrise also has 2 bars, a private beach, and an outdoor pool, as well as a sauna, a fitness center, and a picnic area.

Recent reviews

Good 7.2 From 178 reviews

Exceptional 10.0
Our stay was wonderful, the staff were very accommodating and we were very happy with what we received for the price. We really enjoyed the location, the pools, view from our balcony room, great outdoor dj all day long, breakfast and dinner buffets were delicious; better then the food we found in the streets and local restaurants, we also took their signature pontoon tour and had a fantastic trip! The building is older and needs updating and some cleaning in areas but overall we had a great time and plan to return with friends and family in the future.
Brittany, us2 night family trip
Very Good 8.0
the hotel's lobby area is very pretty and they had live entertainment the second night we were there. The room we stayed at looked pretty worn out. Had broken tile flooring and the bathroom could needed some small repairs. overall it was good and a good value for the money we paid.
Monica, us3 night trip with friends
Exceptional 10.0
The private beach and the pool I enjoyed the stay. Just the employees don’t smile at the front desk and the cafeteria
us5 night family trip
Good 6.0
Pros: *spacious rooms * super friendly staff, with special thanks to Hector and Sandra at the Buffet. Both were very nice, along with all the waiting staff. By the 5th day one staff member responded, when I offered to give our room number, that she did not need it because we were "family". * The maid did an excellent job of cleaning: washing the tiled floor every day *very nice pool by the beach * dive facility next door, whose boat picks you up at the hotel's private dock * convenient location * cute little private beach, convenient for swimming in calm water * large balcony with beautiful ocean view Cons * general state of disrepair: broken tiles in bathroom, leaking ceiling in the closets which got all our clothes wet on the first day ( we had to remove everything from the closet and put a towel on the floor. It never got repaired our entire stay) *AC is too cold in the rooms, and you cannot regulate it, but if you ask, a maintenance person comes and closes half the vents, which solved it for us. * in the lobby, elevators etc... the surfaces look disgusting, full of smudges and fingerprints that never get cleaned, including the glass doors of the main entrance. * The buffet food is average at best, although it will feed you. Desserts are particularly bad ( REALLY bad). But it is cheap. *The Internet is very slow, when working at all. It is available only in the lobby, and it is OK to catch the occasional email, but do not expect to load a web page.
us7 night family trip
Very Good 8.0
Great ocean view
The hotel is very good, but air conditioning extremely cold. We called the reception desk and a guy came but he said he couldn’t do anything. People everywhere were complaining about the same. The check in was too slow. Breakfast was good.
MARCELA, us5 night family trip
Very Good 8.0
It was a nice hotel in appearance and in a nice location with a close proximity to the airport. My family and I really enjoyed staying there despite a few detractors.
us2 night family trip
Very Good 8.0
The property is very good.. the staff is very nice but the security can be very rude sometimes.
Kecr, us2 night family trip
Fair 4.0
Room doors were broken. Bathroom stunk. At first they gave us the wrong rooms. Looks awful in general.
us4 night family trip
Exceptional 10.0
The pool, the gym, and live music in the lobby are great
Edgar, us4 night family trip
Fair 4.0
Really Poor, nos wifi in the rooms , no air conditioning in floor loby áreas
us1 night business trip

GHL Relax Hotel Sunrise