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Hai Au Boutique Hotel & Spa, Hoi An

3 stars
576 Cua Dai StreetHoi AnQuang NamVietnam, 800-491-6126
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Excellent4.4 / 5
Service
Fantastic service
Location
Great location
Breakfast
Tasty breakfast
Cleanliness
Clean
197See all 197 Hotels.com reviews
From 1,362 reviewsTripAdvisor Traveller Rating
  • Da Nang (DAD-Da Nang Intl.) 42-min drive; 18.2 miles/29.3 km
  • Free parking nearby
  • Train station pick-up (surcharge)

Hai Au Boutique Hotel & Spa, Hoi An

Hotel Info: 866-539-8117

from $20
  • Deluxe Double Room
  • Standard Room, 1 Double or 2 Single Beds
  • Deluxe Twin Room
  • Deluxe Triple Room
  • Superior Room, 1 Double or 2 Single Beds
  • Standard Room, 1 Double Bed, Ground Floor
  • Family Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 41 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Train station pickup *

Parking

  • Free nearby parking

Also known as

  • Au Hotel
  • Hai Au
  • Hai Au Boutique Hotel Hoi An
  • Hai Au Boutique Hotel
  • Hai Au Hotel Hoi An
  • Hai Au Boutique Hoi An
  • Hai Au Boutique

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Airport shuttle transfer per adult: VND 2 (one way)
  • Transfer service fee per child: VND 1 (one way), (from 1 to 6 years old)

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • 24-hour room service
Things to do
  • Outdoor pool
  • Full-service spa
Working away
  • Business center
  • Computer station
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Kitchen
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Hai Au Boutique Hotel & Spa, Hoi An’s small print

Also known as

  • Au Hotel
  • Hai Au
  • Hai Au Boutique Hotel Hoi An
  • Hai Au Boutique Hotel
  • Hai Au Hotel Hoi An
  • Hai Au Boutique Hoi An
  • Hai Au Boutique

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Airport shuttle transfer per adult: VND 2 (one way)
  • Transfer service fee per child: VND 1 (one way), (from 1 to 6 years old)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 197 reviews

Hai Au Boutique Hotel & Spa, Hoi An
Outstanding5.0 / 5
Very Nice and friendly hotel
Very Nice staff, good breakfast. Bicycles to go to The Beach. Perfect
2 night romance trip
Hai Au Boutique Hotel & Spa, Hoi An
Excellent4.0 / 5
5 star service
Five star service made staying at the Hai Au Hotel a pleasure. Cherry, Sunny, Tina, and Anna were all very helpful for our stay.
4 night family trip
Hai Au Boutique Hotel & Spa, Hoi An
Outstanding5.0 / 5
Great stay!
Amazing service! We felt at home. Great location, breakfast, free bikes and the staff was exceptional. Thanks for everything!
4 night romance trip
Hai Au Boutique Hotel & Spa, Hoi An
Good3.0 / 5
Cost affective
Nothing really remarkable or unremarkable about this hotel. This is, for the most part, a no hey no-frills.'frills' hotel. They do have a outdoor pool that looked clean. My room was okay, nothing really special about it though the mattress was comfortable, bathroom was relatively small, but I was able to get around. The shower leaked and I found myself with a cold water shower for one day, before that was taken care of. Counter staff were friendly and helpful, though the dining staff appeared rather indifferent and sullen. The tone was pretty much set for me when the counter staff person showed me to my room the first day and asked me if I was an American vet, and when I said yes, she then asked me how many Vietnamese did I kill? No one has ever asked me that question before, so I was a bit shocked, but I just kept my cool in and didn't make any real waves about it. Overall, this is a rather average hotel, but I'll pay more next time to go to a better quality hotel.
4 night trip
Hai Au Boutique Hotel & Spa, Hoi An
Excellent4.0 / 5
so Yummy!
The reception staff is outstanding! Committed, caring, helpful, warm, and eager to please. I can't wait to visit them again!
2 night trip with friends

See all reviews

Hai Au Boutique Hotel & Spa, Hoi An

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