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All properties in Hoi An, Vietnam
1 room, 2 adults

Hai Au Boutique Hotel & Spa, Hoi An

3-star3 stars
576 Cua Dai Street, Hoi An, Quang Nam, Vietnam

3-star hotel with outdoor pool, near Hoi An Ancient Town
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,047 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Value
Best value for money
Wellness
Great wellness & sports facilities
Location
Great location
Service
Fantastic service

Hai Au Boutique Hotel & Spa, Hoi An

from $23
  • Family Room, 2 Double Beds
  • Superior Room
  • Deluxe Triple Room
  • Family Suite with Balcony
  • Deluxe Double Room
  • Deluxe Twin Room
  • Grand Suite, Garden View, Garden Area

What’s around Hai Au Boutique Hotel & Spa, Hoi An

Landmarks

  • Heart of Hoi An
  • Hoi An Ancient Town - 5 min walk
  • Quan Cong Temple - 9 min walk
  • Tan Ky House - 15 min walk
  • Chua Cau - 15 min walk
  • Riverside Hoi An - 1 min walk
  • Hoi An Market - 9 min walk
  • Hoi An Night Market - 17 min walk

Getting around

  • Da Nang (DAD-Da Nang Intl.) - 27 min drive
  • Da Nang Station - 28 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 41 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
There is no front desk at this property. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

  • Train station pick-up

Parking

  • Free nearby parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Spa services on site
  • Spa treatment room(s)
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Garden
  • Terrace
Languages Spoken
  • English
  • French
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hai Au Boutique Hotel & Spa, Hoi An’s small print

Also known as

  • Au Hotel
  • Hai Au Boutique Hotel & Spa Hoi An
  • Hai Au Boutique Hotel & Spa Hotel Hoi An
  • Hai Au
  • Hai Au Boutique Hotel Hoi An
  • Hai Au Boutique Hotel
  • Hai Au Hotel Hoi An
  • Hai Au Boutique Hoi An
  • Hai Au Boutique
  • Hai Au Boutique & Spa Hoi An
  • Hai Au Boutique Hotel & Spa Hotel

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 101 reviews

Poor 2.0
This hotel has nothing of a Boutique hotel! We stayed in several boutique hotels. Very disappointed
Larbi, usRomance trip
Exceptional 10.0
Quaint inn
We had a great time there and everyone was very friendly and helpful! Location was great too, convenient to ancient town. We were able to walk everywhere!
Deborah, us2 night family trip
Exceptional 10.0
Hoi Au Hotel
Great Boutique Hotel! Fantastic staff, good location and walkable location to all tourist sites.
Susanne, us4 night romance trip
Exceptional 10.0
Cute place
The hotel staff were outstanding and it was so nice to be greeted by your first name every morning! The hotel was comfortable and clean, with an 'old feel' to the place. There was not much place to hang out in the room because the one bed was humongous! Breakfast was amazing, especially the mango pancakes! The place very convenient to wverything was only a ten minute walk to the ancient town of Hoi An.
Deborah, us1 night romance trip
Good 6.0
Very clean rooms but some hiccups with service
The hotel itself is newly renovated and rooms were clean. AC in the shut off when leaving room which was not the ideal but understandable. No ac in hotel lobby or breakfast area. No elevators but staff were happy to carry our bags. They did our laundry for 30k per kilo but mixed up the bag labels so my stuff was labeled under a different room so just be cautious. They have free bicycles but I didn't rent so I don't know about the quality. I rented scooters from the lady down the adjacent alley who also hase laundry services. The hotel is about a 15 minute walk to ancient town. My family was very dissatisfied with the breakfast quality and service. On both days I stayed the staff was never ready for the 6:30 breakfast start time. When I came down to the lobby at 6:20 I saw the staff sleeping in the lobby in their pajamas. They had about 30% of breakfast ready by 6:45, bread, stale pastries, hard boiled eggs, fruit, etc. Very frustrating when you try to plan your day around an early start or if you have a shuttle driver waiting which we did. No apology from staff and it seemed normal. To me it seems like a pretty pathetic or lazy attempt for a place that calls themselves a 'boutique'. Good thing there is fantastic Banh mi close by at banh mi phuong.
Jamie, us2 night family trip

Hai Au Boutique Hotel & Spa, Hoi An

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