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Welcomhotel by ITC Hotels, Dwarka, New Delhi

Luxury New Delhi hotel with full-service spa, connected to a shopping center

  • Free WiFi and free parking
From
$31

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7.8.Good.
  • Is wonderful

    Dec 25, 2020

  • The staff took 25 mins to checkin though I was the only one at the counter. And it took…

    Dec 1, 2020

See all 339 reviews

Official standards

This property advises that it adheres to Operational Recommendations for Hotels (FHRAI - India) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Shopping
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 322 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Children's pool
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television

What’s around

  • In Dwarka
  • Iskcon Temple - 2.4 mi / 3.8 km
  • Pacific Mall - 7.4 mi / 11.8 km
  • Central Mall - 7.8 mi / 12.6 km
  • Worldmark - 8.3 mi / 13.4 km
  • Deer Park - 10.4 mi / 16.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 Queen Bed (Deluxe Room Double)
  • Deluxe Room, 2 Twin Beds (Deluxe Room Twin)
  • Deluxe Room, 1 Queen Bed (Executive Club Double)
  • Deluxe Room, 2 Twin Beds (Executive Club Twin)
  • Suite, 1 King Bed (Executive Suite)
  • Deluxe Room, 1 Double Bed
  • Deluxe Room, Multiple Beds

Location

  • In Dwarka
  • Iskcon Temple - 2.4 mi / 3.8 km
  • Pacific Mall - 7.4 mi / 11.8 km

What’s around

Landmarks

  • In Dwarka
  • Iskcon Temple - 2.4 mi / 3.8 km
  • Pacific Mall - 7.4 mi / 11.8 km
  • Central Mall - 7.8 mi / 12.6 km
  • Worldmark - 8.3 mi / 13.4 km
  • Deer Park - 10.4 mi / 16.8 km
  • Kingdom of Dreams - 11.7 mi / 18.9 km
  • Rashtrapati Bhavan - 12.2 mi / 19.7 km
  • Qutub Minar - 12.3 mi / 19.8 km
  • All India Institute of Medical Sciences - 13.2 mi / 21.3 km

Getting around

  • Indira Gandhi International Airport (DEL) - 28 min drive
  • New Delhi Palam Station - 6 min drive
  • New Delhi Bijwasan Station - 9 min drive
  • New Delhi Shahbad Mohammadpur Station - 9 min drive
  • Dwarka Sector 10 Station - 7 min walk
  • Dwarka Sector 9 Station - 13 min walk
  • Dwarka Sector 11 Station - 18 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 322 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests must present the reservation confirmation received after booking.
Please note that PAN cards are not accepted as identification at this property.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi (3-device limit) and wired Internet access in public areas
  • Free WiFi (3-device limit) and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, covered onsite self parking
  • Free secured, covered onsite valet parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • No alcohol allowed onsite
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Pool sun loungers
  • Pool umbrellas

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 23000
  • Conference space size (meters) - 2137
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Grab bar - near toilet

Languages Spoken

  • English
  • Hindi

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress

Things to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

WelcomWellness SPA has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily.

Dining

Pavilion 75 - This coffee shop specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Shanghai Club - This fine-dining restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Kebabs & Kurries - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Small print

Also known as

  • WelcomHotel
  • WelcomHotel Dwarka
  • WelcomHotel Dwarka Member ITC Hotel Group
  • Welcomhotel by ITC Hotels, Dwarka, New Delhi Hotel
  • Welcomhotel by ITC Hotels, Dwarka, New Delhi New Delhi
  • Welcomhotel by ITC Hotels, Dwarka, New Delhi Hotel New Delhi
  • Welcom Hotel Dwarka Member ITC Hotel Group New Delhi
  • WelcomHotel Dwarka Hotel
  • WelcomHotel Dwarka Hotel New Delhi
  • WelcomHotel Dwarka New Delhi
  • Welcom Dwarka Member ITC Hotel Group New Delhi
  • Welcom Dwarka Member ITC Hotel Group
  • Welcom Hotel Dwarka Member ITC Hotel Group
  • WelcomHotel Dwarka Member ITC Hotel Group

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for INR 1500 per night

Buffet breakfast is offered for an extra charge of INR 1000 for adults and INR 500 for children (approximately)

Airport shuttle service is offered for an extra charge of INR 1040 per vehicle (one-way)

Airport shuttle service for children costs INR 0

Area shuttle and shopping center shuttle service is offered for an extra charge

Policies

Outside food and liquor are not permitted on the premises.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Welcomhotel by ITC Hotels, Dwarka, New Delhi does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Pavilion 75 (4-min walk), Dvar Indian Restaurant (2.4 mi), and Barbeque Nation (5.1 mi).
  • Yes, an airport shuttle is available. The charge is INR 1040 per vehicle one-way.
  • Welcomhotel by ITC Hotels, Dwarka, New Delhi has a spa and an outdoor pool, as well as a health club.
7.8.Good.
  • 2.0.Poor

    Old building. Broken fixtures in the room. Our key card to enter the room stopped working the very first night. Hotel staff could not open with their master key. They finally managed to change our room after a while. It takes a long time for restaurant, 'Pavillion', to serve you any food. Tried the in room dining service and they served cold food. The food in restaurant was tasty. Will not go back to the hotel or recommend to anyone

    Sarath, 1 night family trip, Nov 22, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Not a good service ..Unmanaged staff. Check in experience was horrible

    1 night trip, Feb 14, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Very Excellent, You name it . Had stayed more than 4 or 5 Times in Four years Very happy .

    suresh, 2 night family trip, Jan 28, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    I stayed overnight and was assigned adjacent room as per request. However the air conditioning was not working in both of our rooms. The front desk did not address the problem proactively as we had to call them three times and even after the AC being checked and fixed by a person, it still did not work as expected. They gave us one fan to be kept in the room. I was expecting much better customer service from a 5 star property and was disappointed. There was a thin film of dust on furniture and tv etc.

    Sandhya, 1 night family trip, Jan 17, 2020

    Verified Expedia guest review

  • 6.0.Good

    I I wasn't able to use the wifi before i I checked in. I I couldn't contact anyone outside the hotel as a result. Similarly, upon check out, i was cut off immediately. Quite inconvenient.

    Sanj, 2 night family trip, Jan 15, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Good location and bit far from Terminal 3 International Airport, Nice hospitality but GYM don’t have Suna or Jazussi etc

    Gopesh, 1 night trip, Jan 13, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Awesome Super ambience Lovely food Clean Nice locality

    2 night business trip, Dec 8, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Please don’t book at this hotel

    I had a really very bad experience in this hotel.... it is not 4 or 5 star hotel at all. I left one night earlier as the conditions were bad and they won’t refund the night I didn’t stay. I would really not recommend this hotel.....

    Jayant, 4 night business trip, Dec 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    this is one place i will gladly return to when i am going back to India.Well informed staff, extremely clean, everyone very pleasant.

    1 night trip with friends, Dec 3, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Really pathetic services, poor infrastructure, condition of rooms, hospitality is poor

    sam, 1 night romance trip, Dec 2, 2019

    Verified Expedia guest review

See all 339 reviews