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Condo Hotel

CLC Encantada Resort Vacation Townhomes

Lakefront aparthotel in Kissimmee with restaurant and pool bar

  • Free WiFi and free parking

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3070-B Secret Lake Drive, Kissimmee, 34747, FL, United States of America
8.2.Very Good.
  • There was roaches in the room. They did not leave enough towels for all of us. It was a…

    Jan 7, 2022

  • Bed bugs...broken hot tub..no towels

    Dec 31, 2021

See all 394 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours

Guests rated location

Quiet
Safe
Easy parking
Dining options
Shopping

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Kitchen

    Property highlights

    Main amenities

    • 130 smoke-free apartments
    • Restaurant and bar/lounge
    • 2 outdoor pools
    • 24-hour fitness center
    • 24-hour business center
    • Area shuttle

    Feel at home

    • Free cribs/infant beds
    • Children's pool
    • Playground on site
    • Supervised childcare/activities (surcharge)
    • Sofa bed
    • Kitchen

    What’s around

    • Disney's Animal Kingdom® Theme Park - 6.1 mi / 9.8 km
    • Disney's Hollywood Studios® - 7.8 mi / 12.6 km
    • ESPN Wide World of Sports - 7.9 mi / 12.7 km
    • Epcot® - 8.9 mi / 14.4 km
    • Orange County National Golf Club - 9.2 mi / 14.8 km
    • Disney Springs® - 10.3 mi / 16.6 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Townhome, 2 Bedrooms, Hot Tub
    • Standard Townhome, 3 Bedrooms, Hot Tub
    • Premium Townhome, 2 Bedrooms, Lake View, Lakeside
    • Exclusive Townhome, 4 Bedrooms, Private Pool
    • Premium Townhome, 3 Bedrooms, Lake View, Lakeside

    What’s around

    Landmarks

    • Disney's Animal Kingdom® Theme Park - 6.1 mi / 9.8 km
    • Disney's Hollywood Studios® - 7.8 mi / 12.6 km
    • ESPN Wide World of Sports - 7.9 mi / 12.7 km
    • Epcot® - 8.9 mi / 14.4 km
    • Orange County National Golf Club - 9.2 mi / 14.8 km
    • Disney Springs® - 10.3 mi / 16.6 km
    • Magic Kingdom® Park - 10.5 mi / 17 km
    • Universal Studios Florida - 22.6 mi / 36.4 km
    • LEGOLAND® Florida - 31.8 mi / 51.2 km

    Getting around

    • Orlando International Airport (MCO) - 34 min drive
    • Kissimmee, FL (ISM-Kissimmee Gateway) - 22 min drive
    • Kissimmee Station - 27 min drive
    • Area shuttle (surcharge)
    • Shopping center shuttle (surcharge)
    • Theme park shuttle (surcharge)
    map
    See on map
    3070-B Secret Lake Drive, Kissimmee, 34747, FL, United States of America

    At a glance

    Size

    • 130 apartments
    • Arranged over 2 floors

    Arriving/leaving

    • Check-in time 4:00 PM-6:00 PM
    • Check-out time is 10 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The front desk is open daily from 8:00 AM - 6:00 PM. The check-in location differs from the property location. To check in, go to Security Booth Located at Property Entrance If you arrive at the property after hours, you'll need to check in at an alternate location: Security Booth Located at Property EntranceFront desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • Pets allowed (dogs and cats only)*

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    The manager

    Speaks: English, French, Spanish

    At the aparthotel

    Taking the kids?

    • Supervised childcare/activities (surcharge)

    Food and drink

    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Poolside bar
    • Room service
    • Barbecue grills

    Things to do

    • Number of outdoor pools - 2
    • Children's pool
    • 24-hour fitness facilities
    • Fishing on site
    • Playground on site
    • Golfing nearby
    • Fitness facilities
    • Arcade/game room
    • Billiards or pool table

    Working away

    • 24-hour business center
    • Business center
    • Number of meeting rooms - 1

    Services

    • Front desk (limited hours)
    • Concierge services
    • Tours/ticket assistance
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Year Built - 2013
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Picnic area
    • Terrace
    • Library
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible van parking
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible on-site restaurant
    • Grab bar - near toilet

    Languages Spoken

    • English
    • French
    • Spanish

    In the apartment

    Home comforts

    • In-room climate control (air conditioning)
    • Ceiling fan
    • Coffee/tea maker
    • Iron/ironing board
    • Washer/dryer

    Sleep well

    • Down comforter
    • Sofa bed
    • Sofa bed size double

    Things to enjoy

    • Private spa tub
    • Lanai
    • Separate dining area
    • Number of living rooms
    • Separate sitting area

    Freshen up

    • Second bathroom
    • Rainfall showerhead
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • 50-inch LCD TV
    • Premium TV channels
    • DVD player

    Stay connected

    • Free WiFi
    • Free local calls

    Food and drink

    • Full-sized refrigerator/freezer
    • Microwave
    • Kitchen
    • Stovetop
    • Cookware, dishware, and utensils
    • Dishwasher

    More

    • In-room safe
    • Access via exterior corridors

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: USD 250.00 per accommodation, per stay

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • Cleaning fee: USD 85.00 per accommodation, per stay
    • Resort fee: USD 25.00 per accommodation, per night
    • Resort fee inclusions:
      • Pool access
      • Beach towels
      • Fitness center access
      • Children's club/arcade access
      • Nearby fitness center access
      • Business center/computer access
      • Internet access (may be limited)
      • Faxes
      • In-room safe
      • In-room coffee
      • Concierge service

    Optional extras

    • Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (amount varies)

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Childcare is available for an extra charge

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of USD 200 per accommodation, per stay
    • Service animals exempt from fees

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Policies

    Only registered guests are allowed in the guestrooms.

    This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards and debit cards. Cash is not accepted.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Parcel deliveries, handling, and storage are subject to a fee. Parcel deliveries must include the name on the reservation. Any and all packages that are not claimed within 14 days from the date of delivery or placement into storage will be returned to sender. The property is not responsible for lost and/or stolen packages.

    Also known as

    • CLC Encantada
    • Encantada CLC World Resort Kissimmee
    • Encantada Official CLC World Resort Kissimmee
    • Encantada Official CLC World Resort
    • Encantada Official CLC World Kissimmee
    • Encantada Official CLC World
    • Encantada The Official CLC World Resort
    • Encantada a CLC World Resort
    • CLC Resort
    • Encantada The Official CLC World Resort
    • CLC Encantada Resort Vacation Townhomes Kissimmee
    • CLC Encantada Resort Vacation Townhomes Aparthotel
    • CLC Encantada Resort Vacation Townhomes Aparthotel Kissimmee
    • CLC World Encantada Resort
    • CLC World Resort
    • Encantada CLC
    • Encantada CLC Resort
    • Encantada CLC World
    • Encantada CLC World Kissimmee
    • Encantada CLC World Resort

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, CLC Encantada Resort Vacation Townhomes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there are 2 outdoor pools and a children's pool.
    • Yes, cats and dogs are welcome. There's a charge of USD 200 per accommodation, per stay. Service animals are exempt from fees.
    • You can check in from 4:00 PM - 6:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to March 1 2022 (dates subject to change). Nearby restaurants include Sweet Tomatoes (2 mi), Culver's (2.4 mi), and Manny's Original Chophouse (2.4 mi).
    • Have fun during the warmer months with activities such as fishing. Enjoy a swim in one of the 2 outdoor swimming pools or use the aparthotel's other amenities, which include a 24-hour fitness center and an arcade. CLC Encantada Resort Vacation Townhomes also has a picnic area and a garden.
    8.2.Very Good.
    • 4.0.Fair

      The hot tub upon arrival had dirty cloudy foul smell. It took two days of calling down to front to get them to handle the hot tub. Couldn’t get them to bring toilet paper- had to go buy additional as we had called and asked the front desk several times- last straw was us arriving back from being at universal all day to nothing there still, having to call about it and the almost no English speaking lady who was the RUDEST and continued to hang up when we called requesting towlels or toilet paper because there still wasn’t any. Showers had mold, the beds were the WORST you could feel every single spring in every bed- those can’t even be called beds those felt like sleeping on card board boxes.

      Jeffrey, 6 night family trip, Dec 30, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Decent place

      It was quiet, staff was very responsive, clubhouse pool was nice. House was missing a dining room chair and pleather was pealing. Hot tub only worked for 20 minutes but was leaking water. Other than that it was a descent place for a family trip.

      Juan, 3 night family trip, Nov 24, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Great location! Not far from the parks.

      Danielle, 8 night family trip, Oct 15, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      Stay was great only thing was vip perks of beverages and discount stated on Expedia we’re not honored

      john, 1 night family trip, Oct 14, 2021

      Verified Expedia guest review

    • 2.0.Poor

      Never Again

      The room was dirty. The comforter in the master has fresh food stains. The pool was filled with dead frogs. There was broken glass on the floor downstairs. None of the dishes we attempted to use wete clean. Tbey all had film or old food dried to them. The refridgerator door was broken. The leather couch was coming apart at the seams. The front desk lady at chdckin Joavana or something like that was ABSOLUEY AND COMPLETELY RUDE. Our interaction with her was beyond repair. It will stick with me for a very long time. Wors of advice, if you dont like people, dont work in customer service. Stay at the regal oaks location NOT encantada.

      Jonathan, 2 night trip with friends, Oct 1, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Looks like pics! Too much chemicals in hot tub

      This place is exactly like the pics!!! Exter the security was so nice. This place could have been cleaner. And the hot tub has so much bleach and clorine that my eyes started burning badly.

      Donna, 3 night trip, Sep 19, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Good but not Great!

      I have been here before through the past two years or so and have stayed in different townhouses but the last three stays have nor been great. The first stay the pool was so tiny that only 4 people could be inside then had an angry old man who was the security scream and threatened to call the police because the music was too loud. The last two stay were good but the pool water was so cold that it hurt when you went inside so had to call for maintenance to heat up the pool but that did not do much of a difference because it stayed cold. Then the kids beds are worn out, mattres uncomfortable, and would make noise when you layed to sleep. So very disappointed in the last three stays and not worth paying money to be uncomfortable.

      Marco, 3 night family trip, Sep 17, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Nice place but needs some work.

      I stayed at this property September 16-20th. Overall, we liked the place but there was definitely some things that we wished were better. The space we had was actually a lot bigger than we had expected. When we arrived, it was nice, clean and all amentities worked. Right off the bat, when I walked upstairs, the carpet was wet. Seemed like it was just cleaned, which is great but i wish they would have let it completley dry before letting guests in. When i walked down the stairs and stepped onto the tile, my wet shoes caused me to almost slip. Had to put a towel at the bottom of the stairs so this didnt happen. We wore shoes upstairs so that our feet and socks didnt get soaked, which wasnt fun. There was also a ton of ants everywhere. A ton on the dining table, my friend found them in her bag and in her bed. She left with bites on her arms. The hot tub jets didnt work when that was something that we specifically paid extra for. The pool was very nice and they had a happy hour which we enjoyed. If they fix the bug problem, I would probably stay again.

      Katya, 4 night trip with friends, Sep 16, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      I love this condo, I stay two to three times a year but this last time the mattresses on the beds were horrible, needing to change, with a hole in the middle that we didn't sleep well. there was no sheet or pillows for the sofa bed, no towels for the jacuzzi.

      Selma, 3 night family trip, Aug 26, 2021

      Verified Expedia guest review

    • 6.0.Good

      Townhouse/ property is nice except there were a few bugs inside the rooms and on the beds. Had to asked for extra towels when we were supposed to have extra towels in the laundry room( we didn’t ).We didn’t get a welcome greeting when we got there. The lady in the front desk just ask for the our names and then the map to our place . No instructions on how to use the property ,etc…We’ve been to resorts and hotels where they would at least either give you instructions on paper or talked to you abt the property.

      5 night family trip, Jul 30, 2021

      Verified Expedia guest review

    See all 394 reviews