All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
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City Express Playa del Carmen, Playa del Carmen

2.5-star2.5 stars
Avenida Balamkanche, Playacar Fase IIPlaya del CarmenQROO77710Mexico

Suburban hotel in Playacar with outdoor pool, 24-hour fitness
  • Free full breakfast, free WiFi, and free parking
  • Great affordable hotel, about 5 mins from everything but far enough that you can have a…Feb 7, 2018
  • Breakfast was great, lots of options including great fruit and coffee Jan 11, 2018
391See all 391 reviews
From 611 reviewsTripAdvisor Traveller Rating

City Express Playa del Carmen, Playa del Carmen

from $64
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Full Beds

At a glance

Key facts

Hotel size

  • This hotel has 135 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Free self parking


  • Free beach shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast
  • Coffee/tea in a common area
Things to do
  • Free beach shuttle
  • Outdoor pool
  • 24-hour fitness facilities
  • Ecotours nearby
  • Golfing nearby
Working away
  • 24-hour business center
  • One meeting room
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

City Express Playa del Carmen, Playa del Carmen’s small print

Also known as

  • City Express Playa Carmen
  • City Hotel Playa Express Carmen
  • City Express Playa Del Carmen Riviera Maya, Mexico
  • City Express Playa Carmen Hotel


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around City Express Playa del Carmen, Playa del Carmen


  • In Playacar
  • Playa del Carmen Maritime Terminal - 20 min walk
  • Yucatek Divers - 21 min walk
  • Central Square - 25 min walk
  • Nuestra Senora del Carmen Catholic Church - 27 min walk
  • Playacar Golf Club - 29 min walk
  • Quinta Alegria - 32 min walk
  • Pier Navega - 37 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive
  • Free self parking
  • Free beach shuttle

Recent reviews

Good 7.6 From 391 reviews

City Express Playa del Carmen, Playa del Carmen
Very Good8.0
Convenient and friendly
Air conditioner shut off twice. Once during middle of nite.
Janice, us1 night trip with friends
City Express Playa del Carmen, Playa del Carmen
Very Good8.0
This stay was improved over one we had there about a year ago. There were normal sized pillows and the front desk people and security staff were much more friendly and helpful.
A Traveler, us2 night family trip
City Express Playa del Carmen, Playa del Carmen
Not clean, very small rooms.
The room was dirty, very uncomfortable. Sheets were dirty. I would not stay here with my family again. I only stayed 1 night because we arrived at 2am. But immediately cancelled the reservations and looked for another hotel the next day. This is nothing like what the pictures show.
A Traveler, us7 night family trip
City Express Playa del Carmen, Playa del Carmen
never again
mario, us1 night family trip
City Express Playa del Carmen, Playa del Carmen
Convenient clean hotel
Good hotel in all aspects. Water heater went out the second morning but they let us use the shower in another room.
A Traveler, us1 night romance trip

See all reviews

City Express Playa del Carmen, Playa del Carmen

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