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Hotel Club Relais Des Alpes

Photo gallery for Hotel Club Relais Des Alpes

Front of property
Minibar, in-room safe, desk, WiFi
2 bars/lounges

Overview of Hotel Club Relais Des Alpes

Hotel Club Relais Des Alpes

4.0 star property
Pinzolo ski hotel with 2 bars/lounges and spa

10 verified guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Internet access
  • Airport transfer
  • Gym
Via Monte Spinale 1, Madonna di Campiglio, Pinzolo, TN, 38084

Guests rated this location 10.0/10 - Exceptional

Main amenities
  • Airport shuttle
  • Area shuttle
  • Babysitting
  • Business center
  • Daily housekeeping
  • Fitness center
  • Full-service spa
  • Indoor pool and 2 spa tubs
  • Restaurant and 2 bars/lounges
  • Room service
  • Self parking
  • Ski storage
For families
  • Babysitting (surcharge)
  • Daily housekeeping
  • Garden
  • Playground on site
  • Private bathroom
  • Terrace

Room options

About this area

What's nearby

  • Sole Valley - 73 min drive

Getting around

  • Mezzocorona Borgata Station - 64 min drive
  • Mezzocorona Station - 64 min drive
  • Trento Station - 69 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)


  • Bar Suisse - 1 min walk
  • Bar Fortini - 14 min walk
  • La Stube di Franz Joseph - 1 min walk
  • Ristorante Rifugio Patascoss - 10 min drive
  • Le Roi - 4 min walk

About this property

Hotel Club Relais Des Alpes

Putting you near winter activities like downhill skiing and snowboarding, Hotel Club Relais Des Alpes is a great choice for your ski vacation in Pinzolo. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body treatments. Other highlights at this upscale hotel include 2 bars/lounges, an indoor pool, and a fitness center. Skiers will appreciate access to ski storage.


English, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 103 rooms


  • Check-in time from 5 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)
  • Babysitting*


  • No pets or service animals allowed


  • WiFi in rooms*


  • Covered onsite self parking (EUR 25 per day; includes in/out privileges)
  • Onsite carport


  • Airport shuttle (available on request)*


  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)
  • Playground

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance


  • 2 spa tubs
  • An indoor pool
  • Fireplace in lobby
  • Fitness center
  • Full-service spa
  • Garden
  • Safe-deposit box at front desk
  • Terrace


  • Elevator


  • English
  • Italian
  • Russian


  • Downhill skiing nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski storage
  • Snowboarding nearby

Room amenities

Be entertained

  • LCD television

Home comfort

  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone
  • WiFi (surcharge)


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Center. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.


Onsite venue - This restaurant specializes in regional cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • WiFi is available in guestrooms for EUR 10 per week (rates may vary)
  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport


  • Covered self parking costs EUR 25 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).


<p>This property accepts credit cards. Cash is not accepted.</p><p>Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Club Relais Des Alpes
Club Relais Des Alpes Madonna di Campiglio
Hotel Club Relais Des Alpes
Hotel Club Relais Des Alpes Madonna di Campiglio
Hotel Club Relais Alpes Madonna di Campiglio
Hotel Club Relais Alpes
Club Relais Alpes Madonna di Campiglio
Club Relais Alpes
Club Relais Des Alpes Pinzolo
Hotel Club Relais Des Alpes Hotel
Hotel Club Relais Des Alpes Pinzolo
Hotel Club Relais Des Alpes Hotel Pinzolo

Frequently asked questions

Does Hotel Club Relais Des Alpes offer free cancellation for a full refund?
Yes, Hotel Club Relais Des Alpes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Club Relais Des Alpes?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Club Relais Des Alpes?
Yes, there's an indoor pool.
Are pets allowed at Hotel Club Relais Des Alpes?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Club Relais Des Alpes?
Yes. Self parking costs EUR 25 per day.
Is airport shuttle service offered by Hotel Club Relais Des Alpes?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Club Relais Des Alpes?
You can check in from 5 PM - midnight. Check-out time is 10 AM.
What is there to do at Hotel Club Relais Des Alpes and nearby?
During the winter, enjoy fun activities nearby like downhill skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Hotel Club Relais Des Alpes also has 2 bars, an indoor pool, and a Turkish bath, as well as spa services and a garden.
Are there restaurants at or near Hotel Club Relais Des Alpes?
Yes, there's an onsite restaurant that offers regional cuisine.
What's the area around Hotel Club Relais Des Alpes like?
Hotel Club Relais Des Alpes is a short 1-minute walk from Skirama Dolomiti Adamello Brenta and 5 minutes' walk from Pradalago Gondola.






Staff & service




Property conditions & facilities




4/10 Fair

below average
We chose the hotel for its Austrian Background, history and perfect location. Even though the lobby is quite nice, the overall experience leaves much to desire. The service in general is mediocre and conformist, the front-desk girls tend to have an attitude (one hang up to me when I called for a room service tea, and another did not want to take my baggage in storage on the last hours of the last day).The front-desk night shifts have no idea of what goes on in the hotel: from the general rules to where to locate a stop or shop in town. THERE IS NO FREE WIFI, one has to pay 6 Euros per device per day. There's also no room service. The hotel is good if you want to party, because PianoBar54 is just below, but for the same reason, the music and the people tend to be noisy at night. Walls are VERY thin, so I kept hearing my next room neighbors TV. The Spa and the restaurant service was the opposite of that of the front-desk. They were kind, friendly and very helpful and the food was good for breakfast and dinner. The Spa massages were great and affordable. Nevertheless, the SAUNA IS NOT FREE (costs 8 Euro PER HOUR) and its super small, there's also no relaxation area, and the pool side is horribly noisy and full of children 24/7. The ski rental was OK, but they don't speak English. In general I would not recommend to stay there and I would not stay there again. It's a good place to visit and eat in, but not to stay. Not even for the perfect location.
Jelena, 4-night trip with friends
Verified guest review

4/10 Fair

Not a 4 star hotel. Location is best thing....
Not a 4 star hotel. Location is best thing as it is right in the centre of MdC. Building is very tired; staff are pretty unfriendly (didn't help that we don't speak Italian however). Plus Eur40 per person for a sauna/Turkish bath is a bit of a joke.
Verified Expedia guest review

10/10 Exceptional

Gregorio, 1-night trip with friends
Verified guest review

4/10 Fair

angelo, 4-night trip
Verified guest review

2/10 Poor

Week end di coppia con la morosa terribile,abbiamo prenotato una camera per il sabato sera a 265€ con colazione, parcheggio a pagamento 20€, sauna non compresa 5€ a persona per l’utilizzo(sauna vecchissima ma funzionante, wi-fi non compreso 6€ a persona per l’utilizzo, camere vecchie di trent’anni e con termosifoni che erano bollenti e abbiamo cercato di spegnerli subito alle 6 di pomeriggio ma visto che erano così vecchi non si sono raffreddati prima del mattino alle 7 di domenica quindi dormire è stato pressoché impossibile (abbiamo fatto notare alla reception ma la risposta è stata basta girarli in senso antiorario e si spegneranno, fatto da parte nostra ma non si sono spenti.) piscina e palestra chiusi per covid ma sauna aperta perché gestita da un’azienda esterna. Concludo con discoteca sotto le camere e quindi non abbiamo dormito per nulla. E qui mi chiedo palestra e piscina chiusi per covid ma discoteca aperta??? WTF Fatto presente queste cose alla receptionist lei risponde a non sono problemi nostri… mah! Colazione molto buona. Consiglio a chi vuole andare a Madonna di campiglio (posto magnifico) di non venire in questo hotel perché si rovinerà la vacanza!
Gabriele, 1-night trip
Verified guest review

6/10 Good

5-night trip
Verified Expedia guest review

6/10 Good

L'albergo e centrale, posizione ottima, ristorazione buona, camere spaziose,l'arredamento un po antico.
Verified guest review

2/10 Poor

Quattro stelle cadute da un pezzo
Albergo che ricordavo in gioventù essere il non plus ultra di Campiglio e' oggi una specie di casermone gestito stile villaggio dal gruppo Vacanze. Questo si traduce immediatamente in un servizio pessimo svolto da personale professionalmente inadeguato, camere male arredate, buie, sporche, con letti scomodi e prive di qualsiasi confort. Malgrado la presenza di un minibar rifornito evidentemente da una ditta del Biafra, non c'era neanche un bicchiere. Fattane richiesta alla reception, dopo il secondo sollecito ci viene portata una pila di bicchieri di plastica, consegnata direttamente in mano. In tutta la stanza solo due prese per le ricariche (di cui una quella del phon in bagno). Wi-Fi a pagamento, temperatura torrida e soffocante non regolabile, bagno cieco senza aeratore e sciacquone che trasborda dalla tazza quando si tira l’ acqua sono le altre amenità in stanza. Il garage costa ben 25 € al giorno e non e' nemmeno collegato direttamente all albergo, ne' dispone di un ascensore per salire al piano strada. Unica cosa che si salva e' la colazione, buona e varia malgrado i dilettanti allo sbaraglio che fungono da camerieri. Altra cosa positiva e' la posizione estremamente centrale. Sicuramente non tornerò.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review