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Kingfisher Bay Resort, Fraser Island

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Kingfisher BayFraser IslandQLD4581Australia, ‏800-491-6126
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Excellent4.0 / 5
Location
Great location
Value for money
Poor value for money
113See all 113 Hotels.com reviews
From 3,113 reviewsTripAdvisor Traveller Rating

Kingfisher Bay Resort, Fraser Island

Hotel Info: 866-539-8117

from $136
  • Special Offer - Stay 3 nights & Save 33%
  • Standard Room
  • Promo - Standard Room
  • Standard Room - Hot Deal Promotion
  • Standard Room - Bed and Breakfast Special
  • Promo - Two Bedroom Villa
  • Villa, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 261 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM
The check-in location differs from the property location. To check in, go to 7/54 River Heads Road

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. Guests will be booked on the 3:30 PM ferry from River Heads on their arrival date (surcharge apply, payable on check-in). Alternative departure times from River Heads are 9 AM, 12:30 PM, and 6:45 PM. Guests preferring one of these times can arrive at River Heads reception 40 minutes prior to departure. 4WD vehicle ferry transfers surcharges vary, and pre-booking is required. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (14 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Ferry terminal shuttle *

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Kingfisher Bay Resort
  • Kingfisher Bay Resort Fraser Island
  • Kingfisher Bay
  • Kingfisher Bay Fraser Island
  • Kingfisher Bay Hotel Fraser Island
  • Mercure Kingfisher Bay Resort Fraser Island

Policies

Transfers via boat are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs AUD 25.00 per night

Parking is available nearby and costs AUD 25 per 24 hours

Rollaway beds are available for an additional charge

Full breakfast is offered for an extra charge of AUD 25 for adults and AUD 17.00 for children (approximately)

Cribs/Infant beds are available for AUD 25 per stay

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AUD 23.00 per person (roundtrip)

Airport shuttle for children between the ages of 4 and 14 costs AUD 23.00 (roundtrip)

WiFi is available in guestrooms for AUD 15 per night (rates may vary)

WiFi is available in public areas for AUD 15.00 per 24-hour period (rates may vary)

Ferry terminal shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Poolside bar
Things to do
  • Beach towels
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Outdoor tennis court
  • Spa services on site
  • Ecotours on site
  • Fishing on site
  • Playground on site
  • Rowing or canoeing on site
  • Segway rental/tour on site
  • Surfing/boogie boarding on site
  • Hiking/biking trails nearby
  • Marina on site
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 1346
  • Conference space size (meters) - 125
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone

Special features

Dining

Maheno Resturant - Overlooking the pool, this bistro serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Sand Bar - Overlooking the pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Seabelle Restuarant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Recreation

On Site

  • Marina on site
  • Outdoor tennis court
  • Ecotours on site
  • Fishing on site
  • Playground on site
  • Rowing or canoeing on site
  • Segway rental/tour on site
  • Surfing/boogie boarding on site

Nearby

  • Hiking/biking trails nearby

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Kingfisher Bay Resort, Fraser Island’s small print

Also known as

  • Kingfisher Bay Resort
  • Kingfisher Bay Resort Fraser Island
  • Kingfisher Bay
  • Kingfisher Bay Fraser Island
  • Kingfisher Bay Hotel Fraser Island
  • Mercure Kingfisher Bay Resort Fraser Island

Policies

Transfers via boat are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs AUD 25.00 per night

Parking is available nearby and costs AUD 25 per 24 hours

Rollaway beds are available for an additional charge

Full breakfast is offered for an extra charge of AUD 25 for adults and AUD 17.00 for children (approximately)

Cribs/Infant beds are available for AUD 25 per stay

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AUD 23.00 per person (roundtrip)

Airport shuttle for children between the ages of 4 and 14 costs AUD 23.00 (roundtrip)

WiFi is available in guestrooms for AUD 15 per night (rates may vary)

WiFi is available in public areas for AUD 15.00 per 24-hour period (rates may vary)

Ferry terminal shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 113 reviews

Kingfisher Bay Resort, Fraser Island
Good3.0 / 5
second stay
Stayed at Kingfisher 12 years ago and that experience was much better. This was my American husbands first visit. We were very disappointed. No activities in the evening at all not even a lounge lizard for a bit of entertainment. Had to walk to reception 3 times as we could not get them to answer the phones. Cockroaches in the bathroom. The main restaurant was closed for refurbishment?? in summer/ high season I would have thought? For such a great location and with so many international visitors it felt like it was run by a bunch of students that really did not have a full grip on the industry! While there I was watching a show on how we could inspire more visitors to the Fraser coast to lift tourism. Perhaps serve the people that have made to effort first and they can spread the good word- just a suggestion. Sorry all true, hope this is constructive.
2 night trip
Kingfisher Bay Resort, Fraser Island
Excellent4.0 / 5
Could hear people in room overhead in the evening and early AM. Several activities were "cancelled" since they did not have a full house. Restaurant options were limited.
3 night trip with friends
Kingfisher Bay Resort, Fraser Island
Good3.0 / 5
Not as good as it could be
Getting quite run down and tied . Needs some money spend. Restaurants and food was very good except Breakfast, expensive and poor quality food
4 night family trip
Kingfisher Bay Resort, Fraser Island
Excellent4.0 / 5
Unforgettable beauty of the island
Choose this hotel if you value the comfort. But it the island itself that you are interested in, isn't it? For the first time on the island do not miss the beauty spots 4WD bus tour. If you are as lucky as we are, you will get Martin as your guide. People person, he made our experience especially enjoyable. It looked like the whole group loved him ;)
2 night romance trip
Kingfisher Bay Resort, Fraser Island
Excellent4.0 / 5
Happy
Should have free wifi and NO credit card sur charges.
3 night family trip

See all reviews

Kingfisher Bay Resort, Fraser Island

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