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The Hanoi Club Hotel & Lake Palais Residences, Hanoi

4 stars
76 Yen Phu Street,Tay Ho DistrictHanoi10000Vietnam, ‏800-491-6126
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Excellent4.1 / 5
  • Nothing good to say about this hotel. Flew in a bit late and arrived at the hotel around…May 12, 2016
  • The hotel was good for a business stay although the carpets could have been cleaner. Pool…Aug 5, 2015
163See all 163 Hotels.com reviews
From 221 reviewsTripAdvisor Traveller Rating

The Hanoi Club Hotel & Lake Palais Residences, Hanoi

Hotel Info: 866-539-8117

from $58
  • Apartment, 1 Bedroom, Lake View
  • Studio, 1 King Bed
  • Apartment, 2 Bedrooms
  • Signature Room, 1 King Bed
  • Apartment, 1 Bedroom
  • Deluxe Double Room, 1 King Bed
  • Deluxe Twin Room, 2 Single Beds
  • Superior Double Room, 1 King Bed
  • Superior Twin Room, 2 Single Beds
  • Apartment, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free valet parking

Also known as

  • Club Hotel & Palais Residences
  • Club Palais Residences
  • Hanoi Club Hotel & Lake Palais Residences
  • Hanoi Club Lake Palais Residences
  • The Hanoi Club Hotel Hanoi

Policies

Children under 3 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 3 years old are not allowed in the spa without adult supervision.

Guests under 3 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 630000 per night

Buffet breakfast is offered for an extra charge of VND 243600 per person (approximately)

Children's club access is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 660000 per vehicle

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 coffee shops/cafés
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Steam room
  • Casino
  • Health club
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 5
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Fireplace
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Salon and Spa. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Fitness classes on site
  • Basketball on site
  • Golf lessons on site
  • Golf driving range on site
  • Playground on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

The Hanoi Club Hotel & Lake Palais Residences, Hanoi’s small print

Also known as

  • Club Hotel & Palais Residences
  • Club Palais Residences
  • Hanoi Club Hotel & Lake Palais Residences
  • Hanoi Club Lake Palais Residences
  • The Hanoi Club Hotel Hanoi

Policies

Children under 3 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 3 years old are not allowed in the spa without adult supervision.

Guests under 3 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 630000 per night

Buffet breakfast is offered for an extra charge of VND 243600 per person (approximately)

Children's club access is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 660000 per vehicle

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

The Hanoi Club Hotel & Lake Palais Residences, Hanoi

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