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The Hanoi Club Hotel & Lake Palais Residences, Hanoi

4-star4 stars
76 Yen Phu Street,Tay Ho DistrictHanoi10000Vietnam

4-star hotel with spa, near Ho Chi Minh Mausoleum
  • Free WiFi and free parking
Very Good8.2
Pool
Great pool
Wellness Area
Great wellness & sports facilities
Amenities
Great amenities
Value for money
Fairly good value for money
139See all 139 Hotels.com reviews
From 292 reviewsTripAdvisor Traveller Rating

The Hanoi Club Hotel & Lake Palais Residences, Hanoi

from $62
  • Superior Double Room, 1 King Bed (City View)
  • Superior Twin Room, 2 Twin Beds (City View)
  • Deluxe Double Room, 1 King Bed (Partial Lake View)
  • Deluxe Twin Room, 2 Twin Beds (Partial Lake View)
  • Signature Room, 1 King Bed (City View)
  • Studio, 1 King Bed (City View)
  • Apartment, 1 Bedroom (City View)
  • Apartment, 1 Bedroom, Lake View
  • Premier Double Room, Lake View
  • Premier Twin Room, Lake View

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free valet parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 coffee shops/cafés
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Steam room
  • Casino
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 5
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Fireplace
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Salon and Spa. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

The Hanoi Club Hotel & Lake Palais Residences, Hanoi’s small print

Also known as

  • Club Hotel & Palais Residences
  • Club Palais Residences
  • Hanoi Club Hotel & Lake Palais Residences
  • Hanoi Club Lake Palais Residences
  • The Hanoi Club Hotel Hanoi

Policies

Children under 3 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 3 years old are not allowed in the spa without adult supervision.

Guests under 3 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 630000 per night

Buffet breakfast is offered for an extra charge of VND 243600 per person (approximately)

Children's club access is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 660000 per vehicle

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Hanoi Club Hotel & Lake Palais Residences, Hanoi

Landmarks

  • Ho Chi Minh Mausoleum - 27 min walk
  • Thang Long Water Puppet Theatre - 39 min walk
  • Hoan Kiem Lake - 42 min walk
  • Tran Quoc Pagoda - 11 min walk
  • Quan Thanh Temple - 17 min walk
  • Cua Bac Church - 22 min walk
  • Hang Dau Water Tower - 24 min walk
  • Presidential Palace - 26 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive
  • Hanoi Long Bien Station - 28 min walk
  • Hanoi Railway Station - 11 min drive
  • Hanoi Gia Lam Station - 16 min drive
  • Free valet parking
  • Airport pick-up service

Recent reviews

Very Good 8.2 From 139 reviews

The Hanoi Club Hotel & Lake Palais Residences, Hanoi
Exceptional10.0
short business trip
A Traveler, us5 night trip
The Hanoi Club Hotel & Lake Palais Residences, Hanoi
Very Good8.0
Good room, nice facilities
The room was very nice. More suited for business travel but the giant soaking tub/shower room was awesome. "City view" room however means low floor with no view whatsoever.
A Traveler, us1 night romance trip
The Hanoi Club Hotel & Lake Palais Residences, Hanoi
Poor2.0
Don't book here. Trust me.
Nothing good to say about this hotel. Flew in a bit late and arrived at the hotel around 2130. At approximately 2150, I attempted to order room service for dinner and was told that the kitchen was closed at 2145. That would have been nice to know when I checked in... The carpet in the room was wet. The noise from outside was unbearable. The overall condition of the place is worthy of maybe $10 a night...not the ridiculous price they charged me for. Simply Terrible.
Kenji, us1 night romance trip
The Hanoi Club Hotel & Lake Palais Residences, Hanoi
Very Good8.0
Moderately nice
The hotel was good for a business stay although the carpets could have been cleaner. Pool and jym were awesome. There wasn't much in the local area although the temple and other sites were a 15 walk away
Robert, us7 night business trip
The Hanoi Club Hotel & Lake Palais Residences, Hanoi
Exceptional10.0
value for money
great value for money, great team and good relax factor after hard business days.
Roland, us10 night business trip

See all reviews

The Hanoi Club Hotel & Lake Palais Residences, Hanoi

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