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Hotel Torre del Reloj, Cartagena

3 stars
Carrera 7 n. 32-77Barrio centro, CartagenaBolivar130001Colombia, 800-491-6126
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Good3.3 / 5
Service
Fantastic service
Location
Great location
Bar
Bar is awesome
Comfort
More comfort would be nice
73See all 73 Hotels.com reviews
From 170 reviewsTripAdvisor Traveller Rating

Hotel Torre del Reloj, Cartagena

Hotel Info: 866-539-8117

from $63
  • Standard Double or Twin Room
  • Superior Double or Twin Room, Balcony
  • Superior Triple Room, Balcony

At a glance

Key facts

Hotel size

  • This hotel has 15 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

Offsite

  • Area shuttle *

Also known as

  • Hotel Torre del Reloj
  • Hotel Torre del Reloj Cartagena
  • Torre del Reloj
  • Torre del Reloj Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of COP 80000 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free full breakfast daily
  • Bar/lounge
  • Coffee shop/café
  • Free reception
  • Coffee/tea in a common area
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Hotel Torre del Reloj, Cartagena’s small print

Also known as

  • Hotel Torre del Reloj
  • Hotel Torre del Reloj Cartagena
  • Torre del Reloj
  • Torre del Reloj Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of COP 80000 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 73 reviews

Hotel Torre del Reloj, Cartagena
Good3.0 / 5
Convenient hotel
The Hotel was in a great location in the town center, but the beds were hard (which we found out after we got there that is normal for Colombia), our shower had little water pressure, and the staff didn't speak any English at all. They were helpful and patient with us due to the language barrier. They do have free wifi, but we could only use it in certain areas of the room. For the price and location it was a good choice.
4 night romance trip
Hotel Torre del Reloj, Cartagena
Good3.0 / 5
Great Location but way too loud at night
I have to say I was expecting to have a great time as I have stayed in town prior to this and knew it had a great location. The room quality was okay; could have used a little TLC on some small things but nothing was really bad or worth mentioning to the desk. Do know there is basically no hot water (which isn't rare for some Colombian hotels). What really made it impossible for me to enjoy my experience was that the rooftop bar is really a night club and didn't stop until 3-4AM; great if you want to party till then but if you room is below it its horrifying. A Saturday night stay isn't recommended. Wish I would have known. The staff was friendly and allowed us to keep our bags at the desk after check out since we had a later flight out. Breakfast was great and they had an easy picture menu for you to select from. The views from the rooms, rooftop, and 2nd floor breakfast area are great.
1 night romance trip
Hotel Torre del Reloj, Cartagena
Fair2.0 / 5
Very difficult to rest as noise from roof disco is unlimited. I was not given pillows as FRont desk said there was high occupancy.... Balcony door broken so imagine noise... Bad experience in this location
2 night trip with friends
Hotel Torre del Reloj, Cartagena
Excellent4.0 / 5
Good location and price to explore the old city
The hotel is well located to easily walk to anywhere within the old city . Surrounded by options to eat and drink. The rooms are comfortable, clean and fresh. The hotel staff is friendly. Since the hotel is located at the plaza across from the clock tower, it is in the center of festivities and activities. This may bring some outside noise; however, it was not an issue for me.
2 night trip
Hotel Torre del Reloj, Cartagena
Excellent4.0 / 5
perfect location to enjoy old town!!!
perfect location. not for old people, that are looking for a place to be relaxed. there is a club in the roof. and can turn really noisy at night. the hotel have some issues, but you got what you pay for. but we were looking for location. and was very convenient for us and young group of guys. we got issues with the internet WiFi but they resolved and the staff of the hotel were very attentive, and addressed our matters. overall our experience was great!!! i would recommend this place only to young people, looking to party!!! and enjoy old town.
6 night family trip

See all reviews

Hotel Torre del Reloj, Cartagena

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