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Rhein-Hotel St.Martin, Cologne

3 stars
Frankenwerft 31-33CologneNW50667Germany, 800-491-6126
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Good3.4 / 5
Service
Fantastic service
Location
Great location
WiFi
WiFi system needs upgrading
Amenities
Amenities are not the best
167See all 167 Hotels.com reviews
From 116 reviewsTripAdvisor Traveller Rating

Rhein-Hotel St.Martin, Cologne

Hotel Info: 866-539-8117

from $49
  • Classic Single Room, Private Bathroom
  • Classic Quadruple Room, Private Bathroom
  • Basic Double Room (shared toilette, shower in the room)
  • Basic Single Room (shared toilette, shower in the room)
  • Classic Double Room, Private Bathroom

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

  • Restrictions apply *

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • No parking

  • Discounted offsite parking

Also known as

  • Rhein-Hotel St.Martin
  • Rhein-Hotel St.Martin Cologne
  • Rhein-Hotel St.Martin Hotel
  • Rhein-Hotel St.Martin Hotel Cologne

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Cribs/Infant beds are available for an extra charge

WiFi is available in guestrooms for EUR 5 per 24-hour period (rates may vary)

WiFi is available in public areas for EUR 2.50 per day (rates may vary)

In the hotel

Food and drink
  • Free continental breakfast
  • Restaurant
  • Bar/lounge
Services
  • Tours/ticket assistance
Facilities
  • Number of buildings/towers - 1
  • Terrace

In the room

Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
More
  • In-room safe

Special features

Dining

Ex-Vertretung - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Rhein-Hotel St.Martin, Cologne’s small print

Also known as

  • Rhein-Hotel St.Martin
  • Rhein-Hotel St.Martin Cologne
  • Rhein-Hotel St.Martin Hotel
  • Rhein-Hotel St.Martin Hotel Cologne

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Cribs/Infant beds are available for an extra charge

WiFi is available in guestrooms for EUR 5 per 24-hour period (rates may vary)

WiFi is available in public areas for EUR 2.50 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 167 reviews

Rhein-Hotel St.Martin, Cologne
Poor1.0 / 5
My fight for a full or partial refund continues!
I traveled from Berlin to Koln for one event, and this hotel's plumbing made me miss it. I chose itl because of the cost for a room with an en suite shower. But, on a hot summer day like it was, cold water is a necessity but it didn’t work longer than 30 seconds. Even on the coldest winter day, I couldn't use that shower because the water temperature. I complained. The front desk guy adjusted knobs under the bathroom sink which I didn’t understand but he claimed he helped. I told him that I do not think his adjustment helped, so he said that he'd have the workers fix it in the morning because it's due to the expansion one floor beneath and he left. The interaction took no more than 2 minutes, and he couldn't leave fast enough. The next morning there was no change, nothing had been fixed. Being the naive tourist that I apparently was, I went to check-out and I explained the entire situation to the same front desk guy, and asked for a refund of a portion, if not all of my payment. Oh, I should add here that they strongly urge guests to pay their bill at least the evening prior to departure. Now, I know why. It's a scam. The guy said that his system was not able to provide refunds. RIDICULOUS! It is 2016. Figure it out. I asked for cash and a receipt and he said no. He also blamed me for not asking for a new room the previous day, which I should have done but knowing he had rooms available, he didn't offer that to me so I guess shame on both of us.
1 night trip
Rhein-Hotel St.Martin, Cologne
Fair2.0 / 5
Stay somewhere else if you can
An outdated,cramped hotel. Great location but uncomfortable. Just a little bit better than a dive.
2 night business trip
Rhein-Hotel St.Martin, Cologne
Fair2.0 / 5
It's cheap, but try to avoid this place.
I wasn't expecting much, and got less than what I expected. The room I stayed in smelled like sweat. The bathroom floor flooded when I took a 2 minute shower. I has paid for a room with a bathroom, but was given a room with a bathroom in a hallway. The staff played dumb when I asked about this. Also, the batteries in the TV remote were dead, and the staff couldn't do anything to help. Breakfast was bottom of the barrel food, with some cereal. I can rough it in the worst of hotels, but I also like to get what I pay for. This place is not worth the value.
1 night trip with friends
Rhein-Hotel St.Martin, Cologne
Excellent4.0 / 5
We enjoyed our stay. While inconvenient to have the toilet down the hall, it was very nice that we did have a sink and shower in the room. Room was very basic but beds were okay. Did have to pay for internet but a nice breakfast was included. Overall, I was comfortable here and would stay there again. Please note that the nights were fairly noisy, so if you need peace and quiet to sleep, you may want to stay someplace else.
2 night family trip
Rhein-Hotel St.Martin, Cologne
Outstanding5.0 / 5
value for money
the location is great, friendly staff and good breakfast.
1 night trip

See all reviews

Rhein-Hotel St.Martin, Cologne

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