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Mystic Jaisalmer

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Superior Suite | In-room safe, desk, laptop workspace, rollaway beds
Indoor pool
Terrace/patio
Superior Suite | Terrace/patio
Deluxe Double or Twin Room | In-room safe, desk, laptop workspace, rollaway beds

Overview of Mystic Jaisalmer

Mystic Jaisalmer

3.0 star property
Family-friendly Jaisalmer hotel with 1 indoor pools, connected to the convention centre

8.0/10 Very good

38 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
Map
Near Gadisar gate, Dhibba Para, Old City, Jaisalmer, Rajasthan, 345001

Room options

About this area

What's nearby

  • Heart of Jaisalmer

Getting around

  • Jaisalmer (JSA) - 40 min drive
  • Free train station pickup
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Natraj - 4 min walk
  • Monica's Restaurant - 5 min walk
  • The Food Plaza - 5 min walk
  • Fredy Foods - 6 min walk
  • Bhang Shop - 6 min walk

About this property

Mystic Jaisalmer

Mystic Jaisalmer is only 4.8 mi (7.6 km) from the airport and offers a shuttle (available 24 hours) for INR 1000 per vehicle one way. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Hocus Pocus Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers like the nice bathrooms and breakfast.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 11:00 AM until 10:00 AM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Free secured, covered on-site extended parking
  • Free on-site motorhome/coach/lorry parking
  • On-site parking is limited (max. 10 spaces per unit)
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle (available 24 hours)*
  • Free train station pickup*

Off-site

  • Area shuttle within 10 meters*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • BBQs
  • Private dining
  • Private picnics
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Ecotours
  • Bike shuttle
  • Bike tour information
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Scooter/moped hire nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Bike hire
  • Bike shop
  • Bike repair services
  • Bike shuttle
  • Bike cleaning
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • An indoor pool
  • Art gallery on site
  • Designer shops on site
  • Shopping centre on site
  • Bike parking

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • No lift (single-level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Free extra futon
  • Day bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Hocus Pocus Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of INR 1000 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for INR 2500.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India) and COVID-19 Guidelines (CDC).

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Mystic Jaisalmer Hotel
Mystic Jaisalmer
Mystic Jaisalmer Hotel
Mystic Jaisalmer Jaisalmer
Mystic Jaisalmer Hotel Jaisalmer

Frequently asked questions

Does Mystic Jaisalmer offer free cancellation for a full refund?
Yes, Mystic Jaisalmer does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mystic Jaisalmer?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mystic Jaisalmer?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Mystic Jaisalmer?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mystic Jaisalmer?
Yes, there's free self, valet and extended parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Mystic Jaisalmer?
Yes, an airport shuttle is available. The charge is INR 1000 per vehicle one way.
What are the check-in and check-out times at Mystic Jaisalmer?
You can check in from 11:00 AM - 10:00 AM. Check-out time is 10 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Mystic Jaisalmer and nearby?
Have fun with nearby activities such as hiking, horse riding and mountain biking. Additional recreation on-site includes ecotours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Mystic Jaisalmer?
Yes, Hocus Pocus Restaurant offers international cuisine. Nearby restaurants include Natraj (4-min walk), Monica's Restaurant (5-min walk) and The Food Plaza (5-min walk).
What's the area around Mystic Jaisalmer like?
Mystic Jaisalmer is in the heart of Jaisalmer, a short 5-minute walk from Jaisalmer Folklore Museum and 6 minutes' walk from Lake Gadisar. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

7.6/10

Cleanliness

8.2/10

Staff & service

8.7/10

Amenities

7.6/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice place to stay. Staff is great and their food is delicious ❤️
Amandeep singh, 1-night trip
Verified Expedia guest review

2/10 Poor

DISASTER
The hotel was a trap for tourist especially International tourists . Please avoid as it’s a run down property with no sanitization. Absolutely nightmarish . No hot water in the evening. Rooms are shabby . AVOID AVOID AVOID !
SHANTANU, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Excellent service
Very pleasant stay and this was greatly helped by the excellent service at the hotel, including giving a lift to the train station and giving tips for sight-seeing. The room was spacious, comfortable and cool.
Julian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding staff
Staff at this hotel are outstanding, every single one of them makes it their mission to ensure you are happy and have what you need. This is the only place in india so far that provided us with a map on arrival and help. This place is an absolute credit to the owner and the way he treats his staff. Yes compared to western standards some things could be improved by honestly its minor things. Food is great here, menu has a range of options, and reasonable prices too. Location is great and would highly recommend booking the camel night through the hotel as it was a good price, our driver was very attentive. Thanks for a great stay and will sure be back Oh a tip: They do railway station pick up if you message in advance and also drop you off which is a good extra included.
Mark, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Location of the hotel is good, market and fort area is just 10 minutes walking distance... Breakfast is good and staff is also very welcoming and helpful...rooms are clean..good view from hotel roof..value for money
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent location and stay. Very happy with the hospitality of owners and staff members. Highly recommended.
Kaushik, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall comfortable stay
Overall it was comfortable stay. The room was pleasant with two sitting windows one of which is faced to the fort view. Room was clean and silent. Only one fault in the room was the door to the bathroom which didn't close. The man at the reception politely accepted us notifying it, hope it gets repaired considering the price of the room. Breakfast was great with nicely cooked veg / egg food served in the top floor cafe where one can have a nice view of the fort.
1-night romance trip
Verified Hotels.com guest review

6/10 Good

Good accommodation close to the Jaisalmer fort
We stayed for one night at the Mystic Jaisalmer during our holiday in India. It's a no-frills quiet accommodation within easy walking distance to the Jaisalmer fort. They offer unlimited free bottled water, which was highly appreciated as the temperature in Jaisalmer was 43 degrees celsius. The breakfast was ok, served on a terrace with nice view of the fort. Overall, good stay for the price paid.
Verified Hotels.com guest review

8/10 Very good

ok place.
Overall a good stay, big room, good food five minute walk to the golden fort.
Eric, 2-night romance trip
Verified Hotels.com guest review