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Hanoi Serendipity Hotel

Photo gallery for Hanoi Serendipity Hotel

Deluxe Triple Room | Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Deluxe Single Room, 1 Bedroom, City View | Minibar, in-room safe, desk, blackout curtains
Superior Quadruple with Window | Minibar, in-room safe, desk, blackout curtains

Overview of Hanoi Serendipity Hotel

Hanoi Serendipity Hotel

3.0 star property
Art Deco hotel with restaurant, connected to a shopping centre, near Hoan Kiem Lake

8.6/10 Fabulous

104 verified guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bathtub
14A Chan Cam Street-Hoan Kiem District, Hanoi Old Quarter, Hanoi, 10000

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 7 min walk
  • St. Joseph's Cathedral - 2 min drive
  • Hanoi Old City Gate - 7 min drive
  • Hanoi Opera House - 8 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 46 min drive
  • Hanoi Van Dien Station - 10 min drive
  • Hanoi Railway Station - 16 min walk
  • Hanoi Long Bien Station - 18 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)


  • Bún Chả - 2 min walk
  • Gecko cafe & restaurant - 2 min walk
  • Noodle & Roll - 2 min walk
  • Tasty Restaurant - 2 min walk
  • Hanoi Garden Restaurant - 3 min walk

About this property

Hanoi Serendipity Hotel

Hanoi Serendipity Hotel puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for VND 357000 per vehicle. You can grab a bite to eat at the restaurant, or indulge in Thai massages, facials or aromatherapy. The location and quiet guest rooms get great marks from fellow travellers.


Chinese (Mandarin), English, French, Vietnamese

Cleaning and safety practices

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 8 floors


  • Check-in time from 2 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Free off-site parking within 1640 ft


  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Room service (limited hours)

Working away

  • 24-hour business centre


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Spa services


  • Lift
  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible registration desk


  • Chinese (Mandarin)
  • English
  • French
  • Vietnamese

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • In-room computer
  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of VND 230000 for adults and VND 119999 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 357000 per vehicle (roundtrip)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 157500.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Guests are provided with hand sanitiser.


This property accepts credit cards. Cash is not accepted.

Also known as

Hanoi Serendipity Hotel
Serendipity Hotel
Hanoi Serendipity
Hanoi Serendipity Hotel Hotel
Hanoi Serendipity Hotel Hanoi
Hanoi Serendipity Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi Serendipity Hotel offer free cancellation for a full refund?
Yes, Hanoi Serendipity Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hanoi Serendipity Hotel?
As of 1 February 2023, prices found for a 1-night stay for 2 adults at Hanoi Serendipity Hotel on 2 March 2023 start from €27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hanoi Serendipity Hotel?
This property confirms that guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Hanoi Serendipity Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hanoi Serendipity Hotel?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Hanoi Serendipity Hotel?
Yes, an airport shuttle is available. The charge is VND 357000 per vehicle roundtrip.
What are the check-in and check-out times at Hanoi Serendipity Hotel?
You can check in from 2 PM - midnight. Check-out time is 11:30 AM. Express check-out is available.
What is there to do at Hanoi Serendipity Hotel and nearby?
Hanoi Serendipity Hotel has spa services.
Are there restaurants at or near Hanoi Serendipity Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include La Place Cafe (3-min walk) and Central Restaurant and Rooftop Bar (4-min walk).
What's the area around Hanoi Serendipity Hotel like?
Hanoi Serendipity Hotel is in Old Quarter, a short 7-minute walk from Hoan Kiem Lake and 4 minutes' walk from St. Joseph's Cathedral. Travellers say that the area is central and good for shopping.







Staff & service




Property conditions & facilities




8/10 Very good

Good Value, great staff.
Excellent location on a quieter street in Hanoi's Old Quarter. The staff was wonderful. The rooms were relatively spacious in comparison to other hotels in Vietnam. Great price for an Old Quarter hotel.
1-night trip with friends
Verified guest review

10/10 Exceptional

Great small hotel located in the Old Quarter.
This hotel is in a perfect area of the Old Quarter. It is a small hotel located in a narrow side street. The room was very clean and staff was very helpful. The breakfast is good. The location was also very quiet. We were able to walk to most places we wanted to visit. I highly recommend this hotel. A great value
Charles, 1-night family trip
Verified guest review

10/10 Exceptional

Perfect stay
I stayed for 2 days at the Serendipity Hotel during my stay in Hanoi and everything was perfect. Excellent location in old Hanoi, large, quiet and clean rooms. and above all a great staff. Their advice of restaurants and cafes are great, they only offer places frequented by Vietmamese, out of the tourist circuits . A highly recommend for a stay in Hanoi .
Tyson, 1-night romance trip
Verified guest review

10/10 Exceptional

Pleasant hotel in a good location
We stayed 2 nights in this hotel. The location is very central and you can reach many points well on foot. The staff is very friendly and the check-in was very fast. Also the breakfast fulfilled our expectation. The cleanliness of the rooms is very good. Can be recommended for a city trip of this kind. Thank you for the pleasant stay, hotel staff.
Maddison, 1-night family trip
Verified guest review

10/10 Exceptional

Comfortable hotel very well located in the center.
Perfectly located in the heart of old Hanoi, close to the lake and shopping streets. Very comfortable and clean, silent at night .. perfect for resting an urban day The staff very available and smiling, speaks very good English. They are also great tips for restaurants or activities. We stayed for 2 nights, a faultless one. We recommend this hotel
Xavier, 1-night business trip
Verified guest review

10/10 Exceptional

Very good hotel
Super hotel, very well quoted in the center of Hanoi. Very nice and helpful staff. Clean and functional rooms. Very good breakfast. A very family-friendly hotel where my mother has been staying for 5 years for work, without any disappointment.
Ashley, 1-night trip with friends
Verified guest review

8/10 Very good

Value for money
The construction next door was noisy, drilling into the middle of the night! And starting their work early at 6am! Room floor was dusty throughout my week of stay because of the construction. Staff is helpful and cheerful. Great location!
JULIANA, 7-night trip with friends
Verified guest review

10/10 Exceptional

Unforgettable stay in Hanoi
This is the best rating I've ever written, and I probably will not be able to write anything better that that everything was just right: location, facilities and above all the service. The staff was incredible, especially Liliy who give you the feeling of being totally welcome. Efficient organization, helpfulness and a very good gastronomy complete the very positive impression. Many thanks to all who made our stay unforgettable!
Marius, 1-night family trip
Verified guest review

10/10 Exceptional

It is really good stay here.
Staff was really nice and helpful, comfortable room (comfortable bedding, king-size bed and no noise), very good location (within the old quarter), hearty breakfast with choice, reasonable price ... In short, everything was excellent.
Hugues, 1-night romance trip
Verified guest review

10/10 Exceptional

Excellent value for money.
Great hotel we took the Double with private bathroom, The room was perfect! The staff are very friendly always at the little care, they helped us book a 1 night and 2 day cruise to Halong Bay as well as to take the night bus to South Vietnam. Everything was very well organized for the trips.
Corey, 1-night romance trip
Verified guest review