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Crowne Plaza Chengdu Panda Garden, Chengdu

5 stars
Poly Park 198, 1980 S. Shu Long Blvd.Xindu District, ChengduSichuan610503China, 800-491-6126
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Excellent4.5 / 5
Beach
Beautiful beach
Service
Fantastic service
WiFi
Good internet service
Pool
Great pool
59See all 59 Hotels.com reviews
From 254 reviewsTripAdvisor Traveller Rating

Crowne Plaza Chengdu Panda Garden, Chengdu

Hotel Info: 866-539-8117

from $72
  • Club Room
  • Superior Room, 2 Twin Beds, Non Smoking
  • Superior Room, 2 Twin Beds, Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Superior Room
  • Deluxe Room, 1 King Bed, Smoking
  • Superior One King Bed Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Club One King Bed Non-Smoking
  • Deluxe Room
  • Deluxe Room, 1 King Bed, Non Smoking
  • Superior Suite
  • Deluxe One King Bed Non-Smoking

At a glance

Key facts

Hotel size

  • This hotel has 345 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle

Also known as

  • Chengdu Crowne Plaza
  • Chengdu Crowne Plaza Panda Garden
  • Chengdu Panda Garden
  • Crowne Plaza Chengdu Panda
  • Crowne Plaza Chengdu Panda Garden
  • Crowne Plaza Panda Garden
  • Crowne Plaza Panda Garden Chengdu
  • Crowne Plaza Panda Garden Hotel
  • Crowne Plaza Panda Garden Hotel Chengdu

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 350 per stay

Breakfast is offered for an extra charge of CNY 138 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Sauna
  • Nightclub
Working away
  • Business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 1872
  • Conference space size (meters) - 174
  • Conference center
  • Computer station
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Touch Spa . Services include deep-tissue massages, hot stone massages, Thai massages, and massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Canal Luna - This restaurant specializes in Chinese cuisine.

Cafe 198 - Onsite café.

Crowne Plaza Chengdu Panda Garden, Chengdu’s small print

Also known as

  • Chengdu Crowne Plaza
  • Chengdu Crowne Plaza Panda Garden
  • Chengdu Panda Garden
  • Crowne Plaza Chengdu Panda
  • Crowne Plaza Chengdu Panda Garden
  • Crowne Plaza Panda Garden
  • Crowne Plaza Panda Garden Chengdu
  • Crowne Plaza Panda Garden Hotel
  • Crowne Plaza Panda Garden Hotel Chengdu

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 350 per stay

Breakfast is offered for an extra charge of CNY 138 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 59 reviews

Crowne Plaza Chengdu Panda Garden, Chengdu
Outstanding5.0 / 5
Great value!
Great value for the price! Very elegant hotel with lovely infinity pool, great food, and excellent service. All amenities included in room. WiFi was sporadic and VPN did not work however. Still enjoyed immensely.
2 night trip
Crowne Plaza Chengdu Panda Garden, Chengdu
Outstanding5.0 / 5
It is a great to stay there.
2 night family trip
Crowne Plaza Chengdu Panda Garden, Chengdu
Excellent4.0 / 5
Wish we had stayed longer
We stayed here to visit the pandas. We only had one night, and I wish we'd stayed longer in order to see more of Chengdu. The bathtub was marvelous! The grounds were beautiful. The staff were very nice and spoke fairly good English, particularly Jenny and Loren (whose English was excellent). A few negatives: 1) The hotel is far from downtown, so we might have chosen a different place to stay to explore Chengdu's surroundings if we had more time. 2) Food choices are limited to the hotel restaurant; the surrounding neighborhood did not have any restaurants. The room service pizza was awful! Not as bad as ketchup and American cheese on a bagel (which we had in Xi'an!) but close. 3) The front desk staff were very picky about accepting US dollars for exchange; they would only take pristine bills. Thankfully, the hotel had an ATM and we were able to withdraw money from our US account. Also, they did not understand that we wanted two adjoining rooms (i.e. connected with a door, not just next to each other), but since it was just for one night we just separated the family with one parent and one kid in each room.
1 night family trip
Crowne Plaza Chengdu Panda Garden, Chengdu
Outstanding5.0 / 5
Panda Visit
I would book this hotel again if ever I was to visit Chengdu a second time. Everything about it was amazing. We could not have asked for a better hotel. The one draw back was the on site main restaurant. We visited during the Lunar New Year and the only dinner buffet offered was the Chinese Hot pot which was expensive and not what we wanted to eat. Also many of the items on the a la carte menu were unavailable. Luckily there are nice restaurants near by that were great to eat at.
4 night family trip
Crowne Plaza Chengdu Panda Garden, Chengdu
Excellent4.0 / 5
Nice
Very nice hotel! Welcome drink was a nice touch. Loved the shampoo and conditioner in the rooms. The hotel was close to the panda base which is why we booked it but due to a recent illness you could not cuddle a panda so we tried a base that was an 1 1/2 away and they said it wa too hot out. Other than the panda base that looked like a tourist zoo everything was quite a drive away. The staff was nice and the breakfast was a huge buffet I many different foods.
2 night romance trip

See all reviews

Crowne Plaza Chengdu Panda Garden, Chengdu

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