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Crowne Plaza Chengdu Panda Garden, an IHG Hotel

Photo gallery for Crowne Plaza Chengdu Panda Garden, an IHG Hotel

Exterior
Indoor pool, outdoor pool
Exterior
Minibar, in-room safe, desk, blackout drapes
3 restaurants, Chinese cuisine

Overview of Crowne Plaza Chengdu Panda Garden, an IHG Hotel

Crowne Plaza Chengdu Panda Garden, an IHG Hotel

5.0 star property
Luxury hotel in Xindu with 3 restaurants and spa
9.0 out of 10 Superb
9.0/10 Superb

135 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is $72
Price available on 6/14/2023
Map
Poly Park 198, 1980 S. Shu Long Blvd., Xindu District, Chengdu, Sichuan, 610503
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Nightclub
  • Breakfast available
  • Free area shuttle
  • Fitness center
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
For families
  • Free cribs/infant beds
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • In Xindu

Getting around

  • Shuangliu Intl. Airport (CTU) - 53 min drive
  • Qingbaijiang East Railway Station - 19 min drive
  • Chengdu West Railway Station - 22 min drive
  • Hongpailou Railway Station - 23 min drive
  • Free area shuttle

Restaurants

  • 何氏豆腐 - 7 min drive
  • 金时代酒吧 - 4 min drive
  • 心源茶房 - 4 min drive
  • 86°CTea - 18 min walk
  • 水琼茶楼 - 7 min drive
Map

About this property

Crowne Plaza Chengdu Panda Garden, an IHG Hotel

A great choice for a stay in Chengdu, Crowne Plaza Chengdu Panda Garden, an IHG Hotel features a nightclub. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Canal Luna, one of 3 restaurants, serves Chinese cuisine. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers say good things about the pool and helpful staff.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 345 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free local shuttle
  • Playground

Working away

  • Business center
  • 8 meeting rooms
  • Computer station
  • Conference center (1872 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways

Room amenities

Be entertained

  • Television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sense Spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Canal Luna - This restaurant specializes in Chinese cuisine.
Cafe 198 - Onsite café.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 138 per person

Children & extra beds

  • Rollaway beds are available for CNY 300.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Chengdu Crowne Plaza
Chengdu Crowne Plaza Panda Garden
Chengdu Panda Garden
Crowne Plaza Chengdu Panda
Crowne Plaza Chengdu Panda Garden
Crowne Plaza Panda Garden
Crowne Plaza Panda Garden Chengdu
Crowne Plaza Panda Garden Hotel
Crowne Plaza Panda Garden Hotel Chengdu
Crowne Plaza Chengdu Panda Garden Hotel

Frequently asked questions

Does Crowne Plaza Chengdu Panda Garden, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Chengdu Panda Garden, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Chengdu Panda Garden, an IHG Hotel?
As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Chengdu Panda Garden, an IHG Hotel on Jun 14, 2023 start from $72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Chengdu Panda Garden, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Chengdu Panda Garden, an IHG Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Crowne Plaza Chengdu Panda Garden, an IHG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Crowne Plaza Chengdu Panda Garden, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crowne Plaza Chengdu Panda Garden, an IHG Hotel?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Crowne Plaza Chengdu Panda Garden, an IHG Hotel and nearby?
Crowne Plaza Chengdu Panda Garden, an IHG Hotel has a nightclub, a spa, and an outdoor pool, as well as a fitness center, a picnic area, and a garden.
Are there restaurants at or near Crowne Plaza Chengdu Panda Garden, an IHG Hotel?
Yes, there are 3 onsite restaurants, featuring Chinese cuisine.

Reviews

9.0

Superb

9.4/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

9.2/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Fabulous stay
This was a fabulous hotel with a huge room and every amenity. Their free shuttle service to the pandas was excellent. We will always stay here when we are in Changdu!
Cindy, 5-night trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel for the Pandas.
The most convenient hotel to visit the Pandas. Our second visit. Shuttle bus is good.
Trevor, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

5 star hotel with 5 star service! Everyone there helped make our visit special! Would recommend them to everyone and would definitely come back and stay again!
Jana, 8-night family trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yes! Stay here!!!
We stayed here on our first night of arrival into China. This hotel experience was EXCELLENT. Highly recommend without hesitation. Everything was perfect, and staff was well prepared to receive foreign visitors. Breakfast buffet was very fancy and included. There was a free and very convenient shuttle to the panda base in the morning only ten minutes away. We didn't stay for the day, but the grounds and pools seemed very nice, too.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great location for pandas
Facilities were great, close to panda research center, staff were very friendly and willing to help, but just need to be more aware of customer needs without being prompted. The organization of the sponsors’ tables for our conference could have been better, eg clearer instructions on what to expect before the conference. WiFi was also a bit slow.
Michael, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good
Room great size, very comfy bed, great cable TV channels, lovely bathroom. A/C more of a fan so we couldn’t get it as cold as we would have liked for sleeping. Buffet breakfast was very good but food and drink in general was very expensive. You have to eat in their restaurants as there is nothing else around the hotel so you have to pay their prices. Food was good, especially the Chinese food. Outdoor pool closed and we weren’t told In advance. Indoor pool good. Main problem for us is that hotel is really far out of Chengdu, actually in the middle of nowhere. It’s close to the panda’s and they do provide a few free shuttle bus services. If you want to go out in the city at night you’ll need to get a taxi for half an hour which is about ¥100. There was happy hour at the bar but they don’t tell anyone this! We were told by another guest so then took advantage of the offers. The grounds are very attractive and nice to walk in.
Lou, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Close to the Pandas, far from the city center..
Overall, a great hotel. The staff was very helpful and friendly. If I only want to go to Chengdu to see the Pandas, i would stay here again since they are so close. However, if I also want to see the city, I wouldn’t as the hotel is so far from the city center and there is very limited public transportation. The breakfast had plenty of options, both Western and Chinese. The hotel is surrounded by a large residential area so there were a few small grocery stores and restaurants. There was a local market fairly close with fresh fruit and some street food. Beyond that, it required a didi or taxi for anything else.
Randy, 3-night business trip
Verified Hotels.com guest review