Parador Santa Maria La Real, Sucre

Amazing! Has a great service, breakfast, and rooms. Also has a mini museum!

Excellent hotel for busines and pleasure. A grear experience.

We were really excited about our stay in that hotel. It's supposed to be a "5-star" hotel, but after our stay, we unfortunately need to say that it is at best a "3-star" hotel. 1) Transfer / pickup service: We ask them to pick us up from the airport and the reservation team really communicated badly via email with us and they did not indicate any price quotes for the transfer. We explicitly asked them via email if the transfer is complimentary and if not, then they should just disregard the request. At our arrival, we were picked up and logically thought that the service is included. At the checkout however, they wanted to charge us 100 bolivianos for the pick up which was clearly not communicated. We suggest: just take a normal taxi from the airport instead of using their service. 2) Breakfast: the eggs were really tasty, the rest was just ok: the coffee was cold and the waiter was really slow in filling up all the empty baskets. Once guests had finished, he cleaned up their table and put back the leftover breads in the basket for the other guests. Not exactly what you'd expect in a 5-star Hotel 3) Bathroom and cleaning: we had mold in the bathroom and the cleaning material that they used not only kills everything but smells also really bad and the smell stays in the room Overall: not really satisfying and not worth 5 stars.

We had a fantastic stay and would love to return. The property is beautiful, our room well appointed, and the museum in the basement a real treat. We enjoyed roaming the property and having a jacuzzi soak.

My wife and I booked the Parador thinking it was a nice place in Sucre, but we were mistaken. My wife and I are not that picky, but the room does need to be clean. The hotel staff were friendly and the main hotel area was very nice, but the room was unpleasant. The bathroom smelled like mildew requiring the fan to be on at all times. We had to open doors upon returning to the room. The towels were stained and there were large, long-lived mildew stains in the bathroom. Had to wait 15 min to get our room, at 6pm and I suppose it was so they could open windows to air it out. On arrival, we booked another night, realizing we needed another day. The morning of the extra night, we were told our additional reservation was not in the computer, 10 minutes before we were scheduled for an all day tour. The staff made a reservation at a nearby hotel, but we had to rush to get our bags before the tour. Fortunately our driver waited while we raced to check into the other hotel. We were essentially kicked out, but the other place was very clean, the roomroom was modernized, and the Wifi was much faster. We would not stay at Parador again. Perhaps the more expensive rooms are less dated, more clean, and altogether more pleasant.