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Hotel Dann Monasterio Popayán, Popayan

4 stars
Calle 4 No 10-14PopayanCauca190003Colombia, 800-491-6126
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Excellent4.0 / 5
Location
Great location
Cleanliness
Could use a good cleaning
57See all 57 Hotels.com reviews
From 121 reviewsTripAdvisor Traveller Rating
  • Popayan (PPN-Guillermo Leon Valencia) 5-min drive; 0.7 miles/1.2 km
  • Free self parking
  • Limited parking
  • Airport shuttle (surcharge)

Hotel Dann Monasterio Popayán, Popayan

Hotel Info: 866-539-8117

from $89
  • Standard Triple Room
  • Standard Double Room
  • Room (Room of the House)
  • Standard Quadruple Room, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 47 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Other information

  • Smoke-free property

Also known as

  • Dann Monasterio Popayán
  • Dann Monasterio Popayán Popayan
  • Hotel Dann Monasterio Popayán
  • Hotel Dann Monasterio Popayán Popayan

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Late check-out can be arranged for an extra charge of COP 190000

Airport shuttle service is offered for an extra charge of COP 40000 per vehicle (one-way)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Health club
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Meeting rooms 6
  • Conference space size (feet) - 301
  • Conference space size (meters) - 28
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace

In the room

Home comforts
  • Minibar
  • Bathrobes
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian-cotton sheets
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

El Campanario - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Hotel Dann Monasterio Popayán, Popayan’s small print

Also known as

  • Dann Monasterio Popayán
  • Dann Monasterio Popayán Popayan
  • Hotel Dann Monasterio Popayán
  • Hotel Dann Monasterio Popayán Popayan

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Late check-out can be arranged for an extra charge of COP 190000

Airport shuttle service is offered for an extra charge of COP 40000 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 57 reviews

Hotel Dann Monasterio Popayán, Popayan
Excellent4.0 / 5
Very good hotel for Popayan, but room for upgrades
The hotel would be better advertised as a four star, not a five star as it's a good hotel, but far from a five star. Everything was fine except service at the restaurant for breakfast. Guests should not have to wait 45 minutes for coffee/tea service. The restaurant staff needs to be trained to greet guests and make them feel welcome. An offer for coffee or tea right after being seated goes a long way as does a sincere "buenas dias!" Ignoring guests for forty-five minutes leaves one with the impression that this hotel is far from a five star. Train your staff!
3 night family trip
Hotel Dann Monasterio Popayán, Popayan
Poor1.0 / 5
nice but very disappointing and a bit suspicious!
The first 2 days we did not have hot water the front desk lied and said it was a problem with the city. later we found out that the hotel regulates the hot water for the guest they consider more worthy. if they fix the hot water system and add more pressure then they can make all their guests feel worthy. Checking out was a huge problem because they charged me with a 16% IVA tax, roughly $60.00 US that is not applicable to US citizens but only applicable to nationals. I got the run around and a bunch of excuses and about half dozen reasons why it was applicable to me, it wasn't until it was explained to them that my passport was stamped exempted from taxes and showed them where to find it on the copy of my passport they made and kept. I find it hard to believe that a hotel that deals with visitors from the US on a daily basis each and every day do not know of this exemption. After much communication between them and us they agreed to send me an email with a form attached for us to fill out and an account where the money will be sent. I find that strange since I've repeatedly asked for a copy of my hotel bill which they have not been kind enough to submit to me... still. They gave me a copy only of what we consumed (ice cream and coffee) I'm still waiting for my actual hotel bill. Front office needs to be revamped or seriously retrained. I'm not sure I would stay there again until that happens, shame because it's a nice hotel.
6 night romance trip
Hotel Dann Monasterio Popayán, Popayan
Outstanding5.0 / 5
Great, I will come back.
2 night business trip
Hotel Dann Monasterio Popayán, Popayan
Outstanding5.0 / 5
Great for Holy Week
Very clean and staff is very efficient, Holy Week is a special week in Popayan and even with 1,000 of people in town, Hotel was quiet and service was very good. There's a lot of history inside this pace and you can learn from their staff.
1 night family trip
Hotel Dann Monasterio Popayán, Popayan
Outstanding5.0 / 5
Great Hotel - Great service
Very Beautiful colonial hotel in a great city. The service is great and everything would be 5 stars if they have 24 hours room service.
6 night trip

See all reviews

Hotel Dann Monasterio Popayán, Popayan

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