All hotels in Samokov, Bulgaria
1 room, 2 adults

Festa Winter Palace, Samokov

5-star5 stars
BorovetsSamokov2010Bulgaria

Luxury hotel in Samokov with 2 restaurants, spa
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Very Good8.2
Breakfast
Tasty breakfast
Location
Great location
Bar and Beverages
Bar could improve
21See all 21 Hotels.com reviews
From 207 reviewsTripAdvisor Traveller Rating

Festa Winter Palace, Samokov

from $79
  • Deluxe Room, 1 Double Bed
  • Junior Suite, 1 Double Bed
  • Family Suite, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 66 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Ski storage
  • Fitness facilities
  • Full-service spa
  • Horse riding/rental on site
  • Playground on site
  • Nightclub
  • Arcade/game room
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Festa Winter Palace, Samokov’s small print

Also known as

  • Festa Winter
  • Festa Winter Palace
  • Festa Winter Palace Hotel
  • Festa Winter Palace Hotel Samokov
  • Festa Winter Palace Samokov

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Spa access (may be limited)
  • Fitness center access
  • Internet access (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs EUR 6 per night

Valet parking costs EUR 6 per night

Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Festa Winter Palace, Samokov

Landmarks

  • Tsarska Bistritsa - 2.2 mi / 3.5 km
  • Borovets Ski Resort - 2.3 mi / 3.7 km
  • Malyovitsa Ski Resort - 19.6 mi / 31.5 km
  • Seven Rila Lakes - 19.9 mi / 32.1 km
  • Trajn Fortress - 25.5 mi / 41.1 km
  • Ihtiman City Gallery - 27.3 mi / 44 km
  • Er Sofia Golf Club - 27.9 mi / 45 km

Getting around

  • Sofia (SOF) - 77 min drive
  • Kostenets Station - 32 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.2 From 21 reviews

Festa Winter Palace, Samokov
Good6.0
Don't stay here if you expect 5-star hotel/service
This hotel is 2.5-stars at the most. The staff is nice and trying to be accommodating but the entire place is a joke. As soon as we arrived we found out the mini fridge in the room doesn't work. One of the towels had holes in it, HOLES in a towel at a 5-star hotel! We stayed in the middle of July but the entire hotel interior still had Christmas and New Year decorations. Bar and restaurants are not open at all even though they say they are and many time if you need something like a drink or food you have to talk to reception. The internet is in and out and so is the TV. My child wanted to watch TV one morning and the TV was not working so when I went to ask in Reception what the problem was they told me I probably don't know how to turn it on properly. WOW! We watched TV the night before and apparently my "turn on TV skills" were good back then. Turned out their internet was out and so was the TV signal. It is extremely rude of stuff to suggest something wrong with the room is their customer's fault. Our room was never properly cleaned when house keeping services passed by. Only thing they did was put on the bed cover and hang towels... The list goes on and on... I am not sure why the hotel is 5-stars. It is just bizarre. The only positive thing was how nice and friendly the staff was but unfortunately they couldn't make up for such badly run hotel.
A Traveler, us4 night trip
Festa Winter Palace, Samokov
Exceptional10.0
Excellent experience
Amazing place to rest and recharge. Excellent for young family with small children. Lots of activities around.
Aleksandar, usFamily trip
Festa Winter Palace, Samokov
Fair4.0
1-2 star hotel. Lots of others in the area
Very run down. Staff not overly nice. Given a horrible room. Just not worth the value, 2 star quality max.
William, ca1 night trip
Festa Winter Palace, Samokov
Exceptional10.0
Third consecutive visit
Nice hotel, my third visit in three years. Nice and clean, very warm and comfortable but always a few snags - broken light bulbs, missing tiles, radiator not properly screwed to wall. Nothing major to put me off and I'll be booking again for next year, probably not half board though as the food is a bit luke warm.
peter, gb7 night trip
Festa Winter Palace, Samokov
Exceptional10.0
Great time in Borovets
Awesome hotel and staff. It's a bit tough to find as there are not a lot of signs. Otherwise location was great and so were the facilities. Staff was extremely friendly and accommodating. We found out that May is low season for them and thus a lot of the shops were not open in the area. Other than that we still had a great time
Aleksandra, ca1 night trip with friends

See all reviews

Festa Winter Palace, Samokov

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