All hotels in Zermatt, Switzerland
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Aristella Swissflair Hotel & Apartements, Zermatt

4-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Steinmattweg 7ZermattVS3920Switzerland

Zermatt ski hotel with ski storage, restaurant
  • Free buffet breakfast and free WiFi
Exceptional9.4
Service
Fantastic service
Location
Great location
Food
Delicious food
Breakfast
Tasty breakfast
31See all 31 Hotels.com reviews
From 312 reviewsTripAdvisor Traveller Rating

Aristella Swissflair Hotel & Apartements, Zermatt

from $243
  • Single Room
  • Standard Double Room
  • Double Room, Bathtub, View (Modern)
  • Panoramic Double Room, Balcony, Mountain View
  • Deluxe Double Room, Balcony, Mountain View (Matterhorn)
  • Family Room, Balcony, Mountain View
  • Double Room, Ground Floor
  • Junior Suite
  • Economy Double Room
  • Triple Room, Balcony, Mountain View (Modern)

At a glance

Key facts

Hotel size

  • This hotel has 29 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free train station pickup

Parking

  • No parking

Offsite

  • Free area shuttle

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Ski storage
  • Spa tub
  • Steam room
  • Sauna
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1963
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Aristella Swissflair Hotel & Apartements, Zermatt’s small print

Also known as

  • Aristella
  • Aristella Swissflair Apartements
  • Aristella Hotel
  • Aristella Zermatt
  • Hotel Aristella
  • Hotel Aristella Zermatt
  • Aristella Hotel Zermatt
  • Aristella Swissflair Hotel Apartements Zermatt
  • Aristella Swissflair Hotel Apartements
  • Aristella Swissflair Apartements Zermatt

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Cribs/Infant beds are available for CHF 90 per night

Pets are allowed for an extra charge of CHF 20 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Aristella Swissflair Hotel & Apartements, Zermatt

Landmarks

  • Mountaineers Cemetery (5-minute walk)
  • St. Mauritius Church (6-minute walk)
  • Matterhorn Museum (6-minute walk)
  • Zermatt-Furi Gondola (12-minute walk)
  • Gorner Ridge (1.7 mi / 2.8 km)
  • Furi - Riffelberg (1.8 mi / 2.9 km)
  • Sunnegga Ski Resort (2 mi / 3.2 km)
  • Furi - Trockener Steg Cable Car (2.4 mi / 3.9 km)

Getting around

  • Sion (SIR) 86-min drive
  • Milan (MXP-Malpensa Intl.) 171-min drive
  • Zermatt Station 9-min walk
  • Tasch Station 12-min drive
  • Randa Station 16-min drive
  • Onsite parking not available
  • Free area shuttle
  • Free train station pick-up

Recent reviews

Exceptional 9.4 From 31 reviews

Aristella Swissflair Hotel & Apartements, Zermatt
Exceptional10.0
Awesome staff, thumbs up!
Raymond, us3 night trip
Aristella Swissflair Hotel & Apartements, Zermatt
Exceptional10.0
Wow!
Perfect view of the mountain from the bed! A wonderful stay in every regard!!
Jacqueline D, us2 night family trip
Aristella Swissflair Hotel & Apartements, Zermatt
Very Good8.0
The residence is comfortable but away from train station. It was difficult to find the place at night.
prema, us2 night family trip
Aristella Swissflair Hotel & Apartements, Zermatt
Exceptional10.0
Comfortable, Excellent Service
My fiance and I stayed here in December of 2016, and highly recommend this hotel. Our room was small but very comfortable, with ample storage space. We were skiing during our trip, and really appreciated the separate ski storage room. The hotel gave us a discount for the ski rental shop that was across the street, which was convenient. We ate breakfast at the hotel every morning - there was a wide range of food offered, and an afternoon tea/coffee/snack service. The location is great, and just a quick walk to the main shopping/restaurant area, and the train. We walked to the different ski lifts from the hotel each morning and never had any trouble. What stood out most to us, however, was the excellent service. The hotel was quick to respond to the emails I sent regarding transportation from the train to the hotel, and special requests. I had a sinus surgery the month prior to our trip, and the hotel had a humidifier waiting for me. Also, my fiance broke the glass table covering in our room by accidentally dropping a coke bottle on it. We went down to the front desk to apologize, and they had someone come up to clean everything. This was at 9 p.m., so it was certainly after hours for the cleaning staff. The bill for the cost of the table was very reasonable, and they offered to provide us with any of the necessary documentation to file a claim with our travel insurance. Their responsiveness in that situation was sincerely appreciated.
Brianna, us4 night romance trip
Aristella Swissflair Hotel & Apartements, Zermatt
Exceptional10.0
Excellent hotel
We spent two nights in Zermatt and were thrilled with our choice. A great central location with restaurants close by.
Simon, usFamily trip

See all reviews

Aristella Swissflair Hotel & Apartements, Zermatt

Is the description of this hotel not correct? Tell us