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1 room, 2 adults

Aristella Swissflair Hotel & Apartements, Zermatt

4-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Steinmattweg 7, Zermatt, VS, 3920, Switzerland

4-star ski hotel with ski storage, near Matterhorn Ski Paradise
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect® Rewards nights here
  • Price Guarantee
From 374 reviews

TripAdvisor Traveller Rating

Great location
Fantastic service
Delicious food
Great room

Aristella Swissflair Hotel & Apartements, Zermatt

from $215
  • Single Room
  • Double Room, Bathtub, View (Modern)
  • Panoramic Double Room, Balcony, Mountain View
  • Deluxe Double Room, Balcony, Mountain View (Matterhorn)
  • Family Room, Balcony, Mountain View
  • Double Room, Ground Floor
  • Economy Double Room
  • Triple Room, Balcony, Mountain View (Modern)

What’s around Aristella Swissflair Hotel & Apartements, Zermatt


  • Matterhorn Ski Paradise - 1 min walk
  • Mountaineers Cemetery - 4 min walk
  • St. Mauritius Church - 4 min walk
  • Matterhorn Museum - 4 min walk
  • Zermatt-Furi Gondola - 11 min walk
  • Sunnegga Ski Resort - 32 min walk
  • Furi - Trockener Steg Cable Car - 39 min walk
  • Riffelberg Express Gondola - 39 min walk

Getting around

  • Sion (SIR) - 75 min drive
  • Milan (MXP-Malpensa Intl.) - 160 min drive
  • Zermatt Station - 9 min walk
  • Täsch Station - 10 min drive
  • Randa Station - 15 min drive
  • Free train station pick-up
  • Free train station drop-off

At a glance

Key facts

Hotel size

  • This hotel has 29 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM
The front desk is open daily from 7 AM - 10 PM.
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 20

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free train station shuttle *


  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Ice skating on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Year Built - 1963
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


On Site

  • Sauna
  • Spa tub
  • Steam room
  • Ice skating on site


  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Aristella Swissflair Hotel & Apartements, Zermatt’s small print

Also known as

  • Aristella
  • Aristella Swissflair Apartements
  • Aristella Hotel
  • Aristella Zermatt
  • Hotel Aristella
  • Hotel Aristella Zermatt
  • Aristella Hotel Zermatt
  • Aristella Swissflair Hotel Apartements Zermatt
  • Aristella Swissflair Hotel Apartements
  • Aristella Swissflair Apartements Zermatt


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Cribs/Infant beds are available for CHF 90 per night

Pets are allowed for an extra charge of CHF 20 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.8 From 23 reviews

Exceptional 10.0
5 stars rating, loved our stay
I would definitely come back to stay at Aristella next time I am in Zermatt. The place was recently upgraded and have all the necessities for a great ski trip. The room is super clean and cozy, great shower, heated bathroom floor, great view of the mountain. They also offer fantastic breakfast, afternoon snacks which is great to fuel before or after a long day ski. The staff is super nice and helpful and they even offer many pillow types to choose to ensure a great night sleep. You do need to take shuttle to get to the gondola, but the ski shuttle is right down the street, very convenient. The location is just awesome. I wish they have queen or king bed for a couple, we got 2 twins beds put together, sleeping on a seam wasn't very comfortable.
Han Bin, usOther trip
Exceptional 10.0
Awesome staff, thumbs up!
Raymond, us3 night trip
Exceptional 10.0
Perfect view of the mountain from the bed! A wonderful stay in every regard!!
Jacqueline D, us2 night family trip
Very Good 8.0
The residence is comfortable but away from train station. It was difficult to find the place at night.
prema, us2 night family trip
Exceptional 10.0
Comfortable, Excellent Service
My fiance and I stayed here in December of 2016, and highly recommend this hotel. Our room was small but very comfortable, with ample storage space. We were skiing during our trip, and really appreciated the separate ski storage room. The hotel gave us a discount for the ski rental shop that was across the street, which was convenient. We ate breakfast at the hotel every morning - there was a wide range of food offered, and an afternoon tea/coffee/snack service. The location is great, and just a quick walk to the main shopping/restaurant area, and the train. We walked to the different ski lifts from the hotel each morning and never had any trouble. What stood out most to us, however, was the excellent service. The hotel was quick to respond to the emails I sent regarding transportation from the train to the hotel, and special requests. I had a sinus surgery the month prior to our trip, and the hotel had a humidifier waiting for me. Also, my fiance broke the glass table covering in our room by accidentally dropping a coke bottle on it. We went down to the front desk to apologize, and they had someone come up to clean everything. This was at 9 p.m., so it was certainly after hours for the cleaning staff. The bill for the cost of the table was very reasonable, and they offered to provide us with any of the necessary documentation to file a claim with our travel insurance. Their responsiveness in that situation was sincerely appreciated.
Brianna, us4 night romance trip

Aristella Swissflair Hotel & Apartements, Zermatt

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