Hotel La Pagerie, Trois-Ilets

Great area and great hotel.

This is clearly one of the best places to stay in Martinique. It is clean, the staff is fabulous, and it is close to many great little restaurants. If you're looking for a place with great beach options within walking distance, this isn't the place for you, since there are "OK" places nearby. Of course, if you go to Martinique, you want to get a car and visit the entire island, including its array of beaches. Here are two things management could improve: more outlets (including US friendly outlets) and some small sofas or loveseats, instead of just chairs in the rooms. Otherwise, they're doing fabulous and, again, the staff is great.

Overall experience was OK. Location was fantastic, can't beat it however check in was not good. My friend joined me last minute so we paid a supplement fee however did not get the extra towel/sheet/items needed for a 2 person room. The receptionist at the time was unable to help us because he didn't know where to find extra linens. Also our air conditioner wasn't working the 1st night but no one was available to fix it until the next day. Lastly, the magnetic strip on the keys weren't working well so despite talking to receptionist about it, it always took us 3-5 tries to open the door. I'm not a picky traveler by any means, I've lived in 3rd world countries & can definitely rough it but for the price of approx 150 euros we paid per night, I think the hotel standard could have matched the fee. The air conditioner was fixed the next day so that was good.

The staff was very friendly, the room was nice and clean, and the location was great. Plenty of great restaurants, 2 beaches, and the ferry to Fort de France were all within walking distance.

I stayed at the Hotel La Pagerie this past week. The hotel was comfortable, and the bar and restaurant service was excellent. However, I had a terrible experience with the front desk. On our first night after checking in and settling into our room my husband and I went out for dinner. When we returned, our key did not work for the door. The magnetic strip was broken, and we were locked out. The front desk had to get many mechanics to come to try to fix it. When we asked for another room because it was late and we were tired we were told there was not one available for us. It was not until late into the evening they eventually gave us a room and informed we would be locked out at least until the morning. This was a horrible experience, especially, during the late evening hours we sat in the lobby without any of our things wondering if we would even have a place to stay that night. After this awful experience, the hotel did absolutely nothing to better accommodates us. We did not even get an apology for the inconvenience. It was the type of treatment that ensures our business will not be retained with this hotel. I was appalled at the mistreatment, particularly as it had the potential to be a wonderful stay.