Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Santos, Southeast Region, Brazil
1 room, 2 adults

Mercure Santos Hotel, Santos

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Sofa bed
  • Outdoor pool
Av Washington Luiz, 565, Boqueirão, Santos, SP, 11055-001, Brazil

3.5-star beach hotel with outdoor pool, near Gonzaga Beach
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Sofa bed
    • Outdoor pool
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Very clean , staff very friendly and bilingual. Excellent location for beach lovers…Oct 6, 2019
  • The proximity to the beach is excellent. The view from the upstairs breakfast/lunch area…Jul 21, 2019

Mercure Santos Hotel, Santos

from $43
  • Superior Room, Ocean View
  • Superior Room, Balcony, Ocean View
  • Standard Room, Ocean View
  • Junior Suite, Balcony, Ocean View

What’s around Mercure Santos Hotel, Santos

Landmarks

  • In Boqueirão
  • Gonzaga Beach - 2 min walk
  • Shopping Parque Balneário - 6 min walk
  • Miramar Shopping Center - 9 min walk
  • Jose Menino Beach - 16 min walk
  • Praiamar Shopping Mall - 30 min walk
  • Fishing Museum - 41 min walk
  • Monte Serrat - 2.6 mi / 4.1 km

Getting around

  • Guarulhos - Governor Andre Franco Montoro Intl. Airport (GRU) - 82 min drive
  • Ribeirao Pires Station - 51 min drive
  • Rio Grande da Serra Station - 52 min drive

At a glance

Key facts

Hotel size

  • This hotel has 116 rooms

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets allowed *

  • Up to 22 lbs

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Sauna
Working away
  • Number of meeting rooms - 4
  • Conference space size (feet) - 3175
  • Conference space size (meters) - 295
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size single
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Da Franco Restaurante - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Mercure Santos Hotel, Santos’s small print

Also known as

  • Hotel Mercure Santos
  • Mercure Hotel Santos
  • Mercure Santos
  • Mercure Santos Hotel
  • Mercure Santos Brazil
  • Mercure Santos Hotel Hotel
  • Mercure Santos Hotel Santos
  • Mercure Santos Hotel Hotel Santos

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Optional extras

Valet parking costs BRL 28 per day

Buffet breakfast is offered for an extra charge of BRL 36.00 per person (approximately)

Pets are allowed for an extra charge of BRL 59.90 per pet, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Santos Hotel, Santos

  • Does Mercure Santos Hotel offer free cancellation for a full refund?
    Yes, Mercure Santos Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Mercure Santos Hotel?
    Yes. Valet parking costs BRL 28 per day.
  • Is there a pool at Mercure Santos Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Mercure Santos Hotel?
    Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of BRL 59.90 per pet, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Mercure Santos Hotel?
    You can check in starting at 2:00 PM. Check-out time is noon.
  • Are there restaurants at or near Mercure Santos Hotel?
    Yes, there's an onsite restaurant that serves international cuisine.
  • What is there to do near Mercure Santos Hotel?
    Recommended spots to visit include Gonzaga Beach (2-min walk) and Shopping Parque Balneário (6-min walk), along with Miramar Shopping Center (9-min walk) and Jose Menino Beach (0.8 mi).

Didn’t find the right property?

Continue searching for Santos, Southeast Region, Brazil

Recent reviews

Very Good 8.4 From 147 reviews

Exceptional 10.0
AMAZING PLACE
This hotel was by far the best of our whole trip through Brazil! The people can speak english and our children arraged aaanniversary surprise all the way from South Africa and the hotel did everything and more for them! The chirldren even wrote a special letter witb pictures on and Erika printed it in color and left it in the hotel! HUGE shout out to Erika Littig who went above and beyond! Thank you for a rememberal stay!!
Kobus Johannes, za3 night trip
Good 6.0
Expensive and no breakfast
Nice hotel as any other mercury. In front of the beach in an amazing location. There is a small kitchen but no stove, only a water boiler, not even microwave. So this is pretty much a kitchen to make tea. There's no breakfast included and the tariff was high considering it is a countryside town. There is a ibis literally beside for half of the price.
Roberta, ca2 night trip with friends
Exceptional 10.0
Helpful staff make all the difference
Check in originally not so hot but very good service Satirday evening swayed us
gb1 night romance trip

Mercure Santos Hotel, Santos

Is the description of this hotel not correct? Tell us