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1 room, 2 adults

Mercure Santos Hotel, Santos

3.5-star3.5 stars
Av Washington Luiz, 565, Boqueirão, Santos, SP, 11055-001, Brazil

3.5-star hotel with outdoor pool, near Gonzaga Beach
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Very Good8.4
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Room
Room is all right
145See all 145 Hotels.com reviews
From 1,067 reviews

TripAdvisor Traveller Rating

Mercure Santos Hotel, Santos

from $77
  • Superior Room
  • Superior Room
  • Standard Room
  • Junior Suite

What’s around Mercure Santos Hotel, Santos

Top spots nearby

Recommended by this property

  • Shopping Parque Balneário (3-minute walk)
  • Gonzaga Beach (5-minute walk)
  • Miramar Shopping Center (6-minute walk)
  • Jose Menino Beach (15-minute walk)
  • Praiamar Shopping Mall (20-minute walk)
  • Fishing Museum (30-minute walk)
  • Monte Serrat (33-minute walk)
  • Cafe Museum (39-minute walk)
  • Pelé Museum (41-minute walk)
  • Enseada Beach (6.7 mi / 10.8 km)

Getting around

  • Sao Paulo (GRU-Guarulhos - Governor Andre Franco Montoro Intl.) - 110 min drive
  • Rio Grande da Serra Station - 78 min drive
  • Ribeirao Pires Station - 79 min drive
  • Valet parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 116 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

  • Up to 22 lb

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

WiFi rated good

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Sauna
Working away
  • Meeting rooms
  • Conference space size (feet) - 3175
  • Conference space size (meters) - 295
Services
  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Sofa bed
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Da Franco Restaurante - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Mercure Santos Hotel, Santos’s small print

Also known as

  • Hotel Mercure Santos
  • Mercure Hotel Santos
  • Mercure Santos
  • Mercure Santos Hotel
  • Mercure Santos Brazil

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs BRL 26.00 per day

Buffet breakfast is offered for an extra charge of BRL 36.00 per person (approximately)

Pets are allowed for an extra charge of BRL 59.90 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.4 From 145 reviews

Very Good 8.0
Good but not that much
I chose this place based on the location, and moreover, expecting a MERCURE standard room, which was not!!! the room was quite empty, the bed and mattress really old. The swimming pool, too small. I understand that sometimes it's a mix of residents and guests... but the guest area should be a little more interesting, cosy, and not an airbnb like apartment. Not mentioning the mould smell in the bathroom. However... staff and services were really good, the location and the view... perfect
Paulo Cezar, us1 night trip
Good 6.0
Expensive and no breakfast
Nice hotel as any other mercury. In front of the beach in an amazing location. There is a small kitchen but no stove, only a water boiler, not even microwave. So this is pretty much a kitchen to make tea. There's no breakfast included and the tariff was high considering it is a countryside town. There is a ibis literally beside for half of the price.
Roberta, caTrip with friends
Exceptional 10.0
Helpful staff make all the difference
Check in originally not so hot but very good service Satirday evening swayed us
gbOther trip
Poor 2.0
Terrible hotel
There was no hot water in the shower. I told the housekeeper but they didn't do anything. In fact the housekeeper spent less than 2 minutes cleaning the room in total for 3 days. The front desk were not interested in my feedback either.
Nigel, au3 night trip

Mercure Santos Hotel, Santos

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