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Merchants Manor

Photo gallery for Merchants Manor

Indoor pool
Indoor pool
Exterior
Egyptian cotton sheets, premium bedding, in-room safe, desk
Business center

Overview of Merchants Manor

Merchants Manor

4.0 star property
4-star hotel in Falmouth with indoor pool and restaurant
8.0 out of 10 Very Good
8.0/10 Very Good

65 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Gym
The price is $147
Price available on 6/4/2023
Map
Western Terrace, Falmouth, England, TR11 4QJ
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • Fitness center
  • Sauna
  • Spa tub
  • 24-hour room service
  • Conference center
  • Business center
  • Terrace
  • Garden
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Bathtub or shower

Room options

About this area

Getting around

  • Newquay (NQY-Newquay Cornwall) - 54 min drive
  • Penmere Station - 9 min walk
  • Falmouth Town Station - 12 min walk
  • Falmouth Docks Station - 20 min walk

Restaurants

  • Princess Pavilion - 10 min walk
  • The Packet Station - 12 min walk
  • Phoenix Cinema - 10 min walk
  • Boo Koos - 12 min walk
  • Gylly Beach Cafe - 9 min walk
Map

About this property

Merchants Manor

Enjoy your visit to Falmouth with a stay at Merchants Manor. You can indulge in massages or body treatments, and British cuisine is served at Rastella, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers say good things about the pool and comfortable beds.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM - 10:30 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:30 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Built in 1910
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Spa tub
  • Sauna

Accessibility

  • In-room accessibility (select rooms)

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Rastella - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per night

Pets

  • Pets are allowed for an extra charge of GBP 12 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 12 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place.

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Merchants Manor
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Hotel Falmouth
Green Lawns Falmouth
Green Lawns Hotel Falmouth
Merchants Manor Falmouth, Cornwall
Green Lawns Hotel Falmouth
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Falmouth
Merchants Manor Hotel Falmouth

Frequently asked questions

Does Merchants Manor offer free cancellation for a full refund?
Yes, Merchants Manor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Merchants Manor?
As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at Merchants Manor on Jun 4, 2023 start from $147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Merchants Manor?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Merchants Manor?
Yes, there's an indoor pool.
Are pets allowed at Merchants Manor?
Yes, dogs are welcome. There's a charge of GBP 12 per pet, per night.
Is parking offered on site at Merchants Manor?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Merchants Manor?
You can check in from 2 PM - 10:30 PM. Check-out time is 11 AM.
What is there to do at Merchants Manor and nearby?
Merchants Manor has an indoor pool, a sauna, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Merchants Manor?
Yes, Rastella offers British cuisine.
What's the area around Merchants Manor like?
Merchants Manor is a short 9-minute walk from Penmere Station and 3 minutes' walk from Falmouth University.

Reviews

8.0

Very Good

8.7/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

SW, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

THP SYSTEMS LTD, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great hotel but needs human touch
Great hotel and good location nice to see little touches of excellence. we stayed visiting friends and it was great to be able to entertain them there. Nice restaurant and very up to date rooms and facilities. My one overriding slightly negative comment was how 'impersonal' it felt. The electronic booking -in was more akin to bar code shopping at waitrose (and didnt work.. we needed staff to help, both booking in, and out) and the breakfast process was slick but slightly impersonal. Very efficient but overall we felt 'processed'
Stephen, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Professing to be a luxury property. But in truth is nothing more than a beautiful old property with a 60's extension that has had some recentish renovations. The noise insulation is awful, I could hear neighbouring rooms quite clearly. I was woken by people walking in the corridor at night. Check-in and Check-out was appalling - the owners need to employ a person full time until at least 8/9pm, not rely on some very odd screens in the reception area. I checked in around 1830, and had to hassle the bar staff to get hold of my room key. The breakfast was as expected, but nothing to write home about. A final observation, as a client in their 30's is that perhaps the issue I have don't matter to most clients, as they seem to be 65 so probably can't hear too well, and don't have a job, so check in mid afternoon.
Jean-Michel, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Jamie, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Good stay as always
Comfortable stay and easy covid procedure
Aimie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic and friendly. Room was lovely and the bar area is perfect.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Gavin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicely decorated hotel with big, comfortable rooms. Breakfast selection was good. I really appreciated the fast charging electric car charger in the car park as I recently changed to an electric car. Swimming pool was a decent size.
Jennifer, 4-night romance trip
Verified Expedia guest review

6/10 Good

Well located hotel, with amenities, free parking and great as a base for exploring Falmouth. However, for the price paid the standards expected fell short of the 4* billing. Staff were extremely polite and conscientious in intention, however fell short on simple tasks (e.g. fulfilling breakfast orders, booking sitting for a cream tea, over-booking the swimming pool, inconsistent turning down of the room). The hotel stay for the value unfortunately leaves you feeling a little short changed. It was a pleasant stay in a fantastic seaside town, but it wasn't a mind-blowing experience.
4-night romance trip
Verified Expedia guest review