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All properties in San Francisco, California, United States of America

HTL 587, Ascend Hotel Collection

Hotel with bar/lounge, near Van Ness Avenue

  • Free continental breakfast and free WiFi

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Hotel Front
  • Hotel Front
  • Superior Room, 1 King Bed - Bathroom
  • Superior Room, 1 King Bed - Bathroom
  • Hotel Front
Hotel Front. Image 1 of 24
1 / 24Hotel Front
587 Eddy St, San Francisco, 94109, CA, United States of America
7.4.Good.
  • Good hotel! It felt safe once inside and the staff were friendly and helpful. The area…

    Mar 2, 2020

  • Nice new renovated hotel everything was clean and stuff was perfect

    Mar 1, 2020

See all 109 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 56 smoke-free guestrooms
  • Daily housekeeping
  • Bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In Downtown San Francisco
  • Van Ness Avenue - 4 min walk
  • Civic Center Plaza - 7 min walk
  • Bill Graham Civic Auditorium - 8 min walk
  • Orpheum Theater - 8 min walk
  • San Francisco City Hall - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

What’s around

Landmarks

  • In Downtown San Francisco
  • Van Ness Avenue - 4 min walk
  • Civic Center Plaza - 7 min walk
  • Bill Graham Civic Auditorium - 8 min walk
  • Orpheum Theater - 8 min walk
  • San Francisco City Hall - 9 min walk
  • War Memorial Opera House - 10 min walk
  • Warfield Theater - 10 min walk
  • The Regency Ballroom - 10 min walk
  • Westfield San Francisco Centre - 11 min walk
  • SHN Curran Theatre - 12 min walk

Getting around

  • San Francisco International Airport (SFO) - 19 min drive
  • Oakland Intl. Airport (OAK) - 27 min drive
  • Concord, CA (CCR-Buchanan Field) - 36 min drive
  • San Francisco Station - 3 min drive
  • 22nd Street Station - 5 min drive
  • Bayshore Station - 9 min drive
  • Market St & Hyde St Stop - 8 min walk
  • Market St & 7th St Stop - 9 min walk
  • Market St & Larkin St Stop - 9 min walk
map
See on map
587 Eddy St, San Francisco, 94109, CA, United States of America

At a glance

Hotel size

  • This hotel has 56 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1998
  • Elevator

Accessibility

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Filipino
  • Hindi
  • Spanish

In the room

Home comforts

  • Ceiling fan
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 100.00

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 15.00 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • HTL 587 Hotel
  • Htl 587, Ascend Collection
  • HTL 587, Ascend Hotel Collection Hotel
  • HTL 587 an Ascend Hotel Collection Member
  • HTL 587, Ascend Hotel Collection San Francisco
  • HTL 587, Ascend Hotel Collection Hotel San Francisco
  • Regency Inn San Francisco
  • Regency San Francisco
  • HTL 587 San Francisco
  • HTL 587 Hotel San Francisco
  • HTL 587

*See fees and policies for additional details or extra charges

FAQs

  • Yes, HTL 587, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at HTL 587, Ascend Hotel Collection.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include whitechapel (3-min walk), Golden Era Vegan Restaurant (3-min walk), and Sai Jai Thai (3-min walk).
7.4.Good.
  • 10.0.Exceptional

    Quite honestly one of the best hotels I have stayed at. Everything about it was nothing short of amazing.

    3 night romance trip, Feb 13, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Loved this hotel for its cute room and friendly service. It honestly had everything we needed. The only downside was the location. The nights got pretty loud for us with some of the homeless people outside blasting music and yelling making it a little difficult to stay asleep at times. This isn’t the hotel’s fault but something to keep in mind for any light sleepers out there.

    2 night romance trip, Feb 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Love the rustic look !!! Room was clean a bed was really comfortable! With a huge tv in the king room ! The only negatives are u can hear everything from outside even being on the 5th floor . I’m a light sleeper so hearing the cars in the morning bothered me. The location isn’t dangerous there’s just a large amount of crack heads .. outside but if you don’t bother them or even look at them it’s fine they are always in there own head so mind ur business and don’t make eye contact.i think it’s fine for 1 or two nights it’s very safe and i felt comfortable staying there. Oh and i was a little disappointed in the breakfast it was a very small selection

    Gabby, 1 night trip with friends, Feb 6, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The hotel and staff was excellent. The inside of the hotel was so clean, and all the staff was awesome.

    2 night family trip, Jan 27, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Staff was great. Very helpful in providing directions and how to use the bus and metro system. No parking and the parking lot we were directed to seemed swarmy and dishonest to me. Keep quoting fees then upping them. Wanted an additional $10 when I picked up our car after paying $30 to keep overnight.

    1 night family trip, Jan 25, 2020

    Verified CheapTickets guest review

  • 2.0.Poor

    It was in the middle of a scary dirty city with a lot of homeless people no parking

    3 night romance trip, Jan 23, 2020

    Verified Orbitz guest review

  • 2.0.Poor

    I didn’t like anything about the property. Black mold on shower and windows and a lot of homeless addicts at the entrance of the hotel. Did not feel safe at all and ended up getting another hotel the same day to not stay in this one. Staff was rude and would not recommend this place to anyone.

    3 night romance trip, Jan 23, 2020

    Verified Orbitz guest review

  • 8.0.Very Good

    Awesome staff, very personable and went above and beyond to help us out. Area is a little loud and full of homeless folks, but the hotel itself is well maintained and feels quite safe. I enjoyed our stay here!

    1 night romance trip, Jan 19, 2020

    Verified Expedia guest review

  • 6.0.Good

    I liked how close everything was, downtown. I liked how soft the bed was and the water pressure in the shower. I liked the complimentary breakfast. I liked the front desk staff. I didn’t like the company outside the hotel - homeless, drug using, dirty. I didn’t like that I found hair on the sheets, both when I first checked in and after the room was serviced. I didn’t like how some of the lights didn’t work in the room. I didn’t like that there was no ac.

    Bryan, 2 night family trip, Jan 3, 2020

    Verified Expedia guest review

  • 6.0.Good

    ice hotel but neighborhood...

    Let's get this out of the way first...the hotel is located in shady area with streets full of homeless people and people living on streets. I would definitely pick any neighborhood but Tenderlion in San Fran. The hotel is nice and seems to be renovated. The rooms are adequate size as you would expect in any downtown. The showers were clean. The bed and linen were comfortable however heater didnt work. I like to sleep in cold while snuggling between comforter however my friends were complaining. The front desk provided portable heater and i saw house keeping collecting lot of heaters from each floors in morning - which explains that lot of rooms have same heat issue. The light in cupboard was not working. I must say they have a good entertainment system if you want to cast youtube/netflix to big Samsung TV screen. They serve english breakfast in morning with all day coffee (Nespreso machine with two types of pods). The staff was very helpful and great. Overall hotel was good but area/neighborhood threw me off.

    Viral, 3 night trip with friends, Dec 21, 2019

    Verified Hotels.com guest review

See all 109 reviews