The Crystal Resort Sun Moon Lake

Photo gallery for The Crystal Resort Sun Moon Lake

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40-inch LCD TV with cable channels, DVD player
View from room
View from room
View from room

Overview of The Crystal Resort Sun Moon Lake

The Crystal Resort Sun Moon Lake

3.5 star property
Lakefront hotel with restaurant, near Sun Moon Lake

8.2/10 Very Good

519 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $118
Price available on 8/30/2022
Map
No 3 Shueishalian Street, Rihyue Village, Yuchih Township, Yuchi, Nantou County, 555
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Fitness center
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
For families
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Private spa tub
  • Separate bathtub and shower
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Temperature checks

Choose dates to view prices

About this area

Getting around

  • Shuili Checheng Station - 46 min drive
  • Jiji Station - 56 min drive

About this property

The Crystal Resort Sun Moon Lake

3.5-star boutique hotel by the lake
Near Sun Moon Lake, The Crystal Resort Sun Moon Lake provides free cooked-to-order breakfast, a rooftop terrace, and dry cleaning/laundry services. The onsite fine-dining restaurant, Yummy Restaurant, features ocean views. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy perks such as:
  • Free self parking
  • An electric car charging station, concierge services, and free newspapers
  • Tour/ticket assistance, luggage storage, and an elevator
  • Guest reviews say good things about the helpful staff, WiFi, and location
Room features
All 20 individually decorated rooms offer comforts such as private hot tubs and premium bedding, as well as thoughtful touches like air conditioning and free stocked minibars. Guests reviews speak well of the spacious rooms at the property.
Other amenities include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with jetted tubs and free toiletries
  • 40-inch HDTVs with cable channels and DVD players
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Hiking/biking trails nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • DVD player
  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Private spa tub
  • Individually decorated

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Yummy Restaurant - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Crystal Resort Sun Moon Lake
Crystal Sun Moon Lake
The Crystal Resort Sun Moon Lake Hotel Nantou
The Crystal Resort Sun Moon Lake Taiwan/Nantou
Crystal Resort Sun Moon Lake Yuchi
Crystal Sun Moon Lake Yuchi
The Crystal Sun Moon Yuchi
The Crystal Resort Sun Moon Lake Hotel
The Crystal Resort Sun Moon Lake Yuchi
The Crystal Resort Sun Moon Lake Hotel Yuchi

Frequently asked questions

Does The Crystal Resort Sun Moon Lake offer free cancellation for a full refund?
Yes, The Crystal Resort Sun Moon Lake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Crystal Resort Sun Moon Lake?
As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at The Crystal Resort Sun Moon Lake on Aug 30, 2022 start from $118, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Crystal Resort Sun Moon Lake?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Crystal Resort Sun Moon Lake?
Sorry, pets aren't allowed.
Is parking offered on site at The Crystal Resort Sun Moon Lake?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at The Crystal Resort Sun Moon Lake?
You can check in from 3 PM - midnight. Check-out time is 11 AM.
What is there to do at The Crystal Resort Sun Moon Lake and nearby?
Have fun during the warmer months with activities nearby such as hiking. The Crystal Resort Sun Moon Lake also has a fitness center.
Are there restaurants at or near The Crystal Resort Sun Moon Lake?
Yes, Yummy Restaurant offers ocean views. Nearby restaurants include 蠻荒咖啡 (5.4 mi), sunny lake wonder (5.7 mi), and 第一味 (6.3 mi).
Does The Crystal Resort Sun Moon Lake have rooms with private spa tubs?
Yes, each room has a private spa tub and a jetted bathtub.
What's the area around The Crystal Resort Sun Moon Lake like?
The Crystal Resort Sun Moon Lake is a short 1-minute walk from Sun Moon Lake and 6 minutes' walk from Yidashao Pier. Travelers say this hotel is in a good location.

Overall score and ratings

8.2

Very Good

8.3/10

Cleanliness

8.5/10

Staff & service

8.6/10

Amenities

8.1/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Great location that sits next to the lake and business area.
Pei-Yao, 1-night family trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Orbitz guest review

10/10 Exceptional

Upon checkin, the staff was very helpful in giving tips about destinations and dining options in the area. Awesome views from the balcony for lake-facing suite. Nearby stalls and restaurants tend to close early. Would stay again. 湖景套房空間寬敞乾淨,設備都算新、且該有的都有。兩面採光,大窗戶及陽台看出去景色驚艷,每早看著湖光山色起床。廁所另有淋浴間,也有拉門可以在泡澡時關上。服務人員友善服務周到,完全沒有其他評論提及的問題。早餐不是最豐盛,但以一間20幾個房間的旅館來說很OK了,吃了三天也不會膩。有機會再來日月潭的話會願意再入住。
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The rooms were spacious and they had a jacuzzi tub! The breakfast is one of the best i have had in Taiwan. I only wish I had a room with a lake view.
ARyan, 2-night trip
Verified Expedia guest review

8/10 Very Good

Nilobon, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good place around where the hotel is
Could be better if i was staying in the room to the lake view. Bathroom design is not much friendly for use like others reviewed. But dinner was really awesome, way much better than I thought it would be. It was okay for a few days because the lake was so nice.
Jangtae, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service and morning food with good lake view location
1-night family trip
Verified Expedia guest review

4/10 Fair

NOT RECOMMENDED.
The room and public area smells so bad. Floor carpets dirty with lots of stains....no proper tea served at breakfast ( was given lukewarm diluted tea and its a shame). Breakfast was supposed to end at 10am but we were told to come by 9am as there wont be much food left. True to their promise, we came down at 9 and they won't even replenish the bread. Overall lousy F & B. Unprofessional staff - no greetings, no smiles...talking loudly on facetime with family member (in the reception area ) on top of her voice as if it was her home. For the price we paid A$600+ for 2 nights, I would expect at least a decent clean hotel. Photos on the website was deceiving.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review