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Hotel Kartaxa Cartagena, Cartagena

3.5 stars
Calle de las Bovedas #39- 120CartagenaBolivarColombia, ‏‎800-491-6126
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Excellent4.0 / 5
Location
Great location
WiFi
Good internet service
Service
Fantastic service
Comfort
Uncomfortable
52See all 52 Hotels.com reviews
From 172 reviewsTripAdvisor Traveller Rating

Hotel Kartaxa Cartagena, Cartagena

Hotel Info: 866-539-8117

from $111
  • Junior Suite
  • Superior Room
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 26 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Required at check in

  • Cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Hostal San Diego
  • Hostal San Diego Cartagena
  • Hostal San Diego Hostel Cartagena
  • Hotel Kartaxa Cartagena
  • Hotel Kartaxa
  • Kartaxa Cartagena
  • Kartaxa

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16.0 percent city/local tax will be charged

Optional extras

Late check-out can be arranged for an extra charge of USD 40

In the hotel

Food and drink
  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
Services
  • 24-hour front desk
Facilities
  • Number of buildings/towers - 1
  • Terrace

In the room

Home comforts
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch TV
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Hotel Kartaxa Cartagena, Cartagena’s small print

Also known as

  • Hostal San Diego
  • Hostal San Diego Cartagena
  • Hostal San Diego Hostel Cartagena
  • Hotel Kartaxa Cartagena
  • Hotel Kartaxa
  • Kartaxa Cartagena
  • Kartaxa

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16.0 percent city/local tax will be charged

Optional extras

Late check-out can be arranged for an extra charge of USD 40

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 52 reviews

Hotel Kartaxa Cartagena, Cartagena
Poor1.0 / 5
Noisy
The location was great but the hotel was too noisy. I complained and they said they could not do anything about it. Poor service. They also said they would comp one night, but they did not.
2 night romance trip
Hotel Kartaxa Cartagena, Cartagena
Excellent4.0 / 5
Peace and Quiet in Cartagena
We had a wonderful time exploring the walled city during our stay at Hotel Kartaxa. The room was quite small but it didn't matter because we spent most of our time outside. The staff was really helpful and made us feel very welcome. I would recommend this hotel and perhaps suggest booking a higher room category.
1 night romance trip
Hotel Kartaxa Cartagena, Cartagena
Excellent4.0 / 5
great location for the price.
Great location in the old city, near to all attractions. Hotel itself is OK for the money you pay. Pretty clean. Old but nice. Breakfast is very limited and service is VERY slow. You need to ask couple of time to get re-fill of coffee or anything else, since waitresses just forget. Staff English is very limited, but they are all very friendly and want to help you.
3 night trip with friends
Hotel Kartaxa Cartagena, Cartagena
Good3.0 / 5
Our shower didn't have a door or curtain on it. Every time we showered, the whole bathroom would get soaked. It was VERY weird. The hot water was cold and the cold water was freezing. We also didn't have any windows in our room. I thought we paid for the "Supreme" room but it was a glorified motel room with nice blankets. The air conditioning was nice and the room was clean. We also got arranged for a trip to the islands from the front desk. Paid double what we should've. The front desk mentioned that lunch would be included. The food was old, dry, and left us both sick afterwards. Pretty disappointing.
2 night romance trip
Hotel Kartaxa Cartagena, Cartagena
Good3.0 / 5
Disappointed Stay
Pretty hotel, but very small rooms. Had to kill some roaches in the room. Otherwise, the staff was very friendly and accomodating. Hot water and WiFi worked very well, but the aircondition didn't.
3 night romance trip

See all reviews

Hotel Kartaxa Cartagena, Cartagena

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