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Aster Hotel, Suzhou (prefecture)

4 stars
No. 488 Sanxiang RoadSuzhouJiangsu215004China, ‏‎800-491-6126
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Good3.8 / 5
Location
Great location
Breakfast
Tasty breakfast
Comfort
Uncomfortable
Vibe
Poor vibe
23See all 23 Hotels.com reviews
From 150 reviewsTripAdvisor Traveller Rating

Aster Hotel, Suzhou (prefecture)

Hotel Info: 866-539-8117

from $60
  • Business suite
  • Business standard double
  • Deluxe business suite
  • Economy Room, 2 Single Beds
  • Superior Suite
  • Business Suite
  • Standard Twin Room, 2 Single Beds
  • Business Deluxe
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 327 rooms
  • This hotel is arranged over 29 floors

Arriving/leaving

  • Check-in time starts at 1200
  • Check-out time is 1200
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • RV/bus/truck parking

Also known as

  • Aster Hotel
  • Aster Hotel Suzhou
  • Aster Suzhou
  • Suzhou Aster Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 60 per person (approximately)

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Sauna
  • Fitness classes on site
  • Free bicycles nearby
  • Hiking/biking trails nearby
  • Marina on site
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • Access via exterior corridors

Aster Hotel, Suzhou (prefecture)’s small print

Also known as

  • Aster Hotel
  • Aster Hotel Suzhou
  • Aster Suzhou
  • Suzhou Aster Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 60 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 23 reviews

Aster Hotel, Suzhou (prefecture)
Fair2.0 / 5
Old and dirty carpet
Old hotel.
2 night business trip
Aster Hotel, Suzhou (prefecture)
Outstanding5.0 / 5
Great location and room
I had a great stay at the Hotel Aster. As soon as you walk out of exit 2 of the metro station, the hotel is directly across the street and the first thing you see when you leave get to the top of the escalator.
2 night trip with friends
Aster Hotel, Suzhou (prefecture)
Excellent4.0 / 5
A fancy hotel that fails to impress
It is a huge hotel, just across the street of a metro station, you can see it from afar. Just 4 metro stops to the central railway station which has Maglev connection to Shanghai. There is a nice view from the higher floors (mine was 20th), there is breakfast with large variety, (even if not top tasty), you can make tea in your room, there was even an umbrella. The wall outlets are generally not European plug compatible like in some other hotels in China. While my room was fresh, my colleagues complained about strong smoke or anti-smoke treatment smell in theirs. There are apparently even facilities like a pool. However, you have to research that yourself, as the staff is not really helpful introducing anything, nor was there any information folder in the room. The staff is not too friendly either, don't expect a smile or a traditional polite two-hand gesture when returning your credit card. They also book a noticeable amount from your credit card as deposit against minibar usage and do not hurry returning it.
3 night business trip
Aster Hotel, Suzhou (prefecture)
Excellent4.0 / 5
Value for money and good location
The Hotel is near the MRT Station within 3 minutes walking. Neighbourhood is bright and safe. There's a 24h KFC nearby. Breakfast was good.
1 night romance trip
Aster Hotel, Suzhou (prefecture)
Good3.0 / 5
Suzhou Aster Hotel
Service was good, cleanliness was good, and location for what we wanted was excellent. Rooms were a bit outdated and there was always a smell of smoke - though as there are no rules around this in china it was expected. Breakfast was good as well.
6 night business trip

See all reviews

Aster Hotel, Suzhou (prefecture)

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