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Casa Santa Ana Hotel Boutique - Spa, Cartagena

4 stars4 stars
Calle Del Carretero 29 No 10b - 34CartagenaBolivarColombia, 800-491-6126
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Outstanding4.6 / 5
Room
Great room
Location
Great location
Amenities
Great amenities
Breakfast
Tasty breakfast
22See all 22 Hotels.com reviews
From 158 reviewsTripAdvisor Traveller Rating

Casa Santa Ana Hotel Boutique - Spa, Cartagena

Hotel Info: 866-539-8117

from $96
  • Grand Suite
  • Junior Suite
  • Standard Double Room
  • Luxury House

At a glance

Key facts

Hotel size

  • This hotel has 5 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Other information

  • Smoke-free property

In the hotel

Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Pool sun loungers
  • Use of nearby fitness center (discount)
  • Full-service spa
  • Bicycle rentals on site
  • Free bicycles on site
  • Ecotours nearby
  • Scuba diving nearby
Working away
  • 24-hour business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Turndown service
  • Sofa bed
  • Sofa bed size single
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Romance-Spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Recent reviews

Outstanding 4.6 /5 from 22 reviews

Casa Santa Ana Hotel Boutique - Spa, Cartagena
Good3.0 / 5
Quaint Boutique Hotel in Artsy Neighborhood
We arrived to the hotel late at night around 12am due to a delayed flight and they greeted us right away with the quickest check-in ever. We simply signed the form and provided our passports for them to copy and went to sleep. As we booked this hotel due to the attractive price offering, we weren't planning to spend much time there, but our standard room was very clean, bed was comfortable with nice down pillows, and the bathroom was a decent size. The only thing that bothered me was the open window in the bathroom, as bugs were easily able to enter the room. We had a great free breakfast in the courtyard the next morning of arepas, eggs, fresh fruit, and coffee and were given bottles of water for free while we set out to explore the Gestenmia neighborhood. This area is just out of the center and walled area, which reminded me of the LES (lower east side) of Manhattan. It's not the most touristy, but includes some great bars and restaurants like Cocina de la Pepina.
1 night romance trip
Casa Santa Ana Hotel Boutique - Spa, Cartagena
Fair2.0 / 5
Disappointed
As a gringo that lived in Cartagena for nearly 3 yrs (Laguito) I can honestly say there are much better neighborhoods. I failed to look at the map when booking and thought it was near Santa Domingo square (epic fail). ExYemeni (however you spell it... ) is a drug infested slum. When the spainards conquered Cartagena this neighborhood what the slave quarters. While the Hotel is quaint and modern - stepping out the front door is a rude awakening! Pigeons dropping from above entering and exiting to the constant pan handling and drug solicitations. The biggest issue I had with the hotel aside from the neighborhood was the B&B feel. It literally felt like I was a guest in someone's home and had to be let out or in without free access. As a smoker that like to go outside whenever I want - this was a pain and they wouldn't give me a key. At 2:00am when I wanted to go outside for a smoke - I couldn't. Nobody was around and it was pitch black - if there were a fire I literally would be in serious trouble. Also the Internet is awful for this day and age and can't support a (voice only) FaceTime Skype or Google Hangout call. There was little privacy as my room was off the lobby, and no hot water for showers. The air conditioning was good, modern 46inc LCD TV with Cable. They are almost stalkerish about wanting to check the minibar (personal fridge & basket of 4 snacks), and woke me up 2 of the 4 days. On checkout I was asked to pay tips to the staff.
4 night trip
Casa Santa Ana Hotel Boutique - Spa, Cartagena
Outstanding5.0 / 5
Quiet retreat in the middle of the old town
Excellent stay at Casa Santa Ana. My wife and I had a short holiday in Cartagena and could not have been happier with the service, location, and quality of the hotel.
3 night romance trip
Casa Santa Ana Hotel Boutique - Spa, Cartagena
Outstanding5.0 / 5
Perfect couple's getaway
Casa Santa Ana is a perfect hotel for a couple looking for a quiet hideaway in the otherwise busy old town. Location is great - 10 minute walk to the center of town that is safe at all times of day. Service is exceptional - staff will goes above and beyond from the moment they meet you at the airport until they second you leave. Highly recommend the "Junior Suite" - the best room for 2 people - or any of the other rooms on the second floor. The entire hotel has only 5 rooms, so it feels more like a private house than a hotel.
1 night romance trip
Casa Santa Ana Hotel Boutique - Spa, Cartagena
Excellent4.0 / 5
Beautiful oasis! Loved our room. The only issue is that the manager asked us to give up our room for a group of guys that came in. I have never had that happen to me before. The rooms were very expensive and there was no mention of a discount so of course we said no. That sort of put a damper on the rest of our stay. That is why I can't give it 5 stars.
3 night trip with friends

See all reviews

Casa Santa Ana Hotel Boutique - Spa, Cartagena

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