All hotels in Mermaid Beach, Queensland, Australia
1 room, 2 adults
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Diamond Cove Resort, Mermaid Beach

3.5 stars3.5 stars
16 Crescent AvenueMermaid BeachQLD4218Australia
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Good3.7 / 5
  • I didn't like the loft I asked for all rooms on one level as my mum has difficulty…Jan 6, 2015
  • I loved everything about the apartment the room was amazing the view was fantastic and…Jan 4, 2015
11See all 11 Hotels.com reviews
From 37 reviewsTripAdvisor Traveller Rating

Diamond Cove Resort, Mermaid Beach

from $153
  • Standard Apartment, 1 Bedroom
  • Standard Apartment, 2 Bedrooms
  • Standard Apartment, 3 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 10 AM
This hotel’s reception is open daily from 8:30 AM to 5 PM on weekdays and from 9 AM to midday on weekends. Guests planning to arrive outside of these hours must contact this property in advance for check-in instructions regarding access code and key retrieval procedure. Please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free nearby parking

Offsite

  • Casino shuttle *

  • Theme park shuttle *

Also known as

  • Diamond Cove Mermaid Beach
  • Diamond Cove Resort
  • Diamond Cove Resort Mermaid Beach

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of AUD 60.00

Rollaway beds are available for AUD 30.00 per night

Cribs/Infant beds are available for AUD 25.00 per night

Babysitting/childcare is available for an extra charge

Casino shuttle and theme park shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Spa tub
  • Pool sun loungers
  • Pool umbrellas
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 11
  • Safe-deposit box at front desk
  • Garden

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
  • DVD player
Stay connected
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Weekly housekeeping provided

Diamond Cove Resort, Mermaid Beach’s small print

Also known as

  • Diamond Cove Mermaid Beach
  • Diamond Cove Resort
  • Diamond Cove Resort Mermaid Beach

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of AUD 60.00

Rollaway beds are available for AUD 30.00 per night

Cribs/Infant beds are available for AUD 25.00 per night

Babysitting/childcare is available for an extra charge

Casino shuttle and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 11 reviews

Diamond Cove Resort, Mermaid Beach
Good3.0 / 5
Brief Overnight stay - disappointing
We had previously stayed at Diamond Cove, hence I decided to stay here for a brief overnight stay. Previously, the place was very clean and tidy, this last stay was not the best. The place looks run down and can do with an update. The kitchen sinks had really bad stains, walls were in need of a clean or repainting.
1 night family trip
Diamond Cove Resort, Mermaid Beach
Good3.0 / 5
Third, but unfortunately last time we will stay.
This is the third time we have stayed here since 2008. Rooms are comfortable and clean (but expect some mould stains in showers, cracks in bathroom bowl in some!) we found after arriving that new owners had taken over earlier in 2014. Previous excellent reception/service has been replaced by plastic, obviously fake welcomes and the general feeling of being a nuisance! We love the location with Sizzlers, Pacific Fair Shops and Draculas within easy walking distance, but we won't stay here again after the reception we received this time.
9 night romance trip
Diamond Cove Resort, Mermaid Beach
Excellent4.0 / 5
Great pool great location
We had a fantastic time the complex was a great size not one of those multi story buildings, close enough to all the attractions and walking distance to alot of eateries so if you didn't feel like cooking you can go out for something to eat. Shops to pick up a few groceries close and the location was nice and quiet
5 night trip
Diamond Cove Resort, Mermaid Beach
Outstanding5.0 / 5
wonderful location, friendly helpful managers
We loved our stay, it was within walking distance of the beach, malls and shops.It's situated off the main road so is lovely and peaceful. The staff/managers were extremely helpful and friendly and gave great local advise.Complex itself is wonderful, great pool for us and the kids. Couldn't help but feel relaxed and comfortable.The unit that we stayed in had everything that we would need to stay as a family and have a great safe holiday.
5 night trip

See all reviews

Diamond Cove Resort, Mermaid Beach

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