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Hacienda Combia by Sercotel, Calarca

3 stars
Km 4 Via Al Valle, Vereda La BellaCalarcaQuindioColombia, ‏‎800-491-6126
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Excellent4.0 / 5
Pool
Great pool
Service
Fantastic service
Amenities
Great amenities
Value for money
Poor value for money
22See all 22 Hotels.com reviews
From 241 reviewsTripAdvisor Traveller Rating

Hacienda Combia by Sercotel, Calarca

Hotel Info: 866-539-8117

from $45
  • Family Superior Room (3A + 1C)
  • Quadruple Standard
  • Quadruple Standard Room (2A + 2C)
  • Superior Double Room
  • Standard Double Room
  • Double Single Use Standard Room
  • Triple Superior
  • Quadruple Superior
  • Junior Suite
  • Superior Single Room
  • Double Single Use Superior Room
  • Standard Single Room
  • Triple Standard
  • Quadruple Superior Room (2A + 2C)
  • Triple Standard Room (2 adults + 1 child)
  • Family Standard Room (3A + 1C)
  • Triple Superior Room(2 adults+1 child)

At a glance

Key facts

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 1 PM-10:00 PM
  • Check-out time is 1:00 PM
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Extended parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

  • Theme park shuttle *

Other information

  • Smoke-free property

Also known as

  • Hacienda Combia Calarca
  • Hacienda Combia Hotel
  • Hacienda Combia Hotel Calarca

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Full breakfast is offered for an extra charge of USD 6 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 20 per vehicle (roundtrip)

Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free continental breakfast daily
  • Full breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Steam room
  • Sauna
  • Pool sun loungers
Working away
  • Business center
  • Number of meeting rooms - 2
  • Conference space size (feet) - 3228
  • Conference space size (meters) - 300
  • Conference center
Services
  • Concierge services
Facilities
  • Number of buildings/towers - 1
  • Year Built 2003
Accessibility
  • Accessible bathroom

In the room

Freshen up
  • Shower only
Stay connected
  • Free WiFi
More
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Onsite venue - This poolside restaurant serves breakfast, lunch, and dinner.

Hacienda Combia by Sercotel, Calarca’s small print

Also known as

  • Hacienda Combia Calarca
  • Hacienda Combia Hotel
  • Hacienda Combia Hotel Calarca

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Full breakfast is offered for an extra charge of USD 6 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 20 per vehicle (roundtrip)

Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 22 reviews

Hacienda Combia by Sercotel, Calarca
Fair2.0 / 5
Unexpected
Unfortunately. Service is slow. No phones in the room to call for service.no shampoo nor rinse in bathroom.
1 night trip with friends
Hacienda Combia by Sercotel, Calarca
Excellent4.0 / 5
Good coffee getway
The hote is very beautiful and staff is very helpful and nice. The only thing I recomend on improving is the room noise insulation since you can hear everything around. Overall great experience.
2 night romance trip
Hacienda Combia by Sercotel, Calarca
Outstanding5.0 / 5
Great
3 night family trip
Hacienda Combia by Sercotel, Calarca
Fair2.0 / 5
Very sleepless night...
It is a very pretty hacienda but my stay was uncomfortable for 2 reasons. There was strange very strong smell in my room. Not sure what it was (may be they were fumigating or something) but it was suffocating and it was impossible to stay in the room without the windows being open. Wouldn't be a problem if there were nets on the windows, but since there were none, leaving windows open would invite mosquitoes at night, can't turn the lights on... I ended up sleeping with the window open just inches above my head. Also very noisy from the major highway well into the night and staring early in the morning. The earplugs don't help much. This does not feel like a peaceful place. And finally the dog on the property was very vigilant and barked constantly in the middle of the night. So with all of that I pretty much didn't sleep. Otherwise the place is very lovely, lots of character, the food at the restaurant was good, and the people at the reception were very helpful. I only stayed one night and couldn't use all that the place can offer, so unfortunately the fact that it didn't offer a good night sleep made it for overall pretty awful experience for me.
1 night trip
Hacienda Combia by Sercotel, Calarca
Good3.0 / 5
Restrictive cancelation policy
Decided to make a change 3 weeks before the reservation and the hotel charged me the entire rate. People's plans change and I know I should have been more attentive to the cancelation policy but only allowing you to cancel a month or more in advance is a little to much.
1 night trip with friends

See all reviews

Hacienda Combia by Sercotel, Calarca

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