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Grand Hotel Shumen

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Executive Double Room | Minibar, individually decorated, individually furnished, desk
Suite | Minibar, individually decorated, individually furnished, desk
Minibar, individually decorated, individually furnished, desk
Suite | Minibar, individually decorated, individually furnished, desk
Suite | Minibar, individually decorated, individually furnished, desk

Overview of Grand Hotel Shumen

Grand Hotel Shumen

4.0 star property
4-star Shumen hotel with 3 restaurants, connected to the convention centre

7.4/10 Good

9 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
Oborishte No 1, Shumen, 9700
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Nightclub
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • 2 coffee shops/cafes
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Airport shuttle
  • Area shuttle
For families
  • Fridge
  • Second bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace

Room options

About this area

Getting around

  • Varna (VAR-Varna Intl.) - 46 min drive
  • Kaspichan Station - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • Popsheytanova Kushta - 4 min walk
  • Viennese Garden - 6 min walk
  • Закуски Green - 9 min walk
  • The Joyful Bar & Dinner - 10 min walk
  • Truffe - 11 min walk

About this property

Grand Hotel Shumen

A great choice for a stay in Shumen, Grand Hotel Shumen features a nightclub and offers an airport shuttle (available 24 hours) for BGN 80 per vehicle. Guests can visit the fitness centre for a workout or grab a bite to eat at Shumen, which is one of 3 restaurants and serves breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences at this upmarket hotel include washers/dryers and fridges.

Languages

Bulgarian, English, French, Italian, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2 PM until 8 PM
  • Express check-in/out available
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets stay for free (dogs and cats only)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle within 20 km*
  • Shopping centre shuttle*
  • Casino shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • 3 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's menu

Working away

  • 24-hour business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1989
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • Fitness centre
  • Nightclub

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • Bulgarian
  • English
  • French
  • Italian
  • Russian
  • Turkish

Room amenities

Be entertained

  • 22-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Washer and dryer

Sleep well

  • Soundproofed rooms
  • Turndown service

What to enjoy

  • In-room massage
  • Fireplace
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Two bathrooms
  • Deep-soaking bath
  • Bath only
  • Bidet
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Shumen – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open 24 hours.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: BGN 0.70 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of BGN 11.73 for adults and BGN 5.86 for children (approximately)
  • Airport shuttle service is offered for an extra charge of BGN 80 per vehicle (one-way)
  • Local area shuttle, casino shuttle and shopping centre shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Hotel Shumen
Grand Shumen
Grand Hotel Shumen Hotel
Grand Hotel Shumen Shumen
Grand Hotel Shumen Hotel Shumen

Frequently asked questions

Does Grand Hotel Shumen offer free cancellation for a full refund?
Yes, Grand Hotel Shumen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hotel Shumen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grand Hotel Shumen?
Yes, cats and dogs stay free.
Is parking offered on site at Grand Hotel Shumen?
Yes, there's free self and extended parking. Motorhome/coach/lorry parking and electric car charging are available.
Is an airport shuttle service offered by Grand Hotel Shumen?
Yes, an airport shuttle is available. The charge is BGN 80 per vehicle one-way.
What are the check-in and check-out times at Grand Hotel Shumen?
You can check in from 2 PM - 8 PM. Check-out time is 12:30 PM. Express check-in and check-out are available.
What is there to do at Grand Hotel Shumen and nearby?
Grand Hotel Shumen has a nightclub and a fitness centre, as well as a garden.
Are there restaurants at or near Grand Hotel Shumen?
Yes, there are 3 on-site restaurants, featuring al fresco dining and garden views. Nearby restaurants include Popsheytanova Kushta (4-min walk), Viennese Garden (6-min walk) and Закуски Green (9-min walk).
Does Grand Hotel Shumen have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Grand Hotel Shumen like?
Grand Hotel Shumen is a short 5-minute walk from Museum of Pancho Vladigerov and 6 minutes' walk from Tombul Mosque.

Overall score and ratings

7.4

Good

6.9/10

Cleanliness

7.6/10

Staff & service

6.7/10

Property conditions & facilities

10/10 Exceptional

nice modern hotel, in nice area of town, have a good restaurant that takes visa/mastercard
donna, 1-night trip
Verified Expedia guest review

8/10 Very good

Noach, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Good time in Shumen
The hotel management should be proud if their very friendly and kind staff. Particular thanks to the tavern restaurant staff.
Verified Hotels.com guest review

4/10 Fair

Verified Hotels.com guest review

6/10 Good

Good Price, some Good Rooms, seasonal facilities
The pictures shown on Expedia are quit flattering, as this hotel needs a bit of a spruce up. We originally were given a lovely room on the 4th floor, but it has a double bed - we booked a twin. After explaining that we still wanted a twin, we were moved to the 3rd floor. Rather dingy, and the rooms clean, and functional, but not as nicely/not refurbished like the 4th floor. We booked the Hotel in part for the swimming pool/spa/sauna - only to find out that none of this was open. Very disappointing that this didn't appear to be detailed int he hotel description. The restaurants in the hotel are fine - the Mexaha downstairs s good value with entertainment on most nights, and the top floor Panorama restaurant looked lovely - bvery modern - and fittgin of any major western city. the food was ambitious, but a little disappointing. Overcooked rubbery octopus, rice-pudding like risotto, and a pleasant salmon with miso crust. At 50 levs (£23) for 2 people Including the soft drinks we can't expect too much. The hotel is 5-7 minutes walk from what seems to be the main pedestrian shopping road, so location is fine too. No safe in the room, which was a pity. At the price, it seems unfair to expect much - but when advertised as 4*, then a level of expectation is set. Not sure I'd try the same hotel again - as others on offer in the city which look a bit more modern.
Verified Expedia guest review

8/10 Very good

EMIN, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Arkadiusz, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Konumu harika, gösterilen ilgi gayet iyi. Akşam yemekleri muhteşemdi. Sadece canlı müzik sesi biraz yüksekti. Konuşmalar rahat anlaşılamıyordu. Asansörlerde sensör yok. Dikkatli olmak lazım. Kapı kapanırken seri olunmalı. Gayet sessiz ve temiz odaları var. Oksijen harika.
SEDAT, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Non fatevi spaventare dall'esterno...
Ristorante per cena discreto con buon servizio. Colazione pessima, scarsa e di bassa qualità.
Verified Hotels.com guest review