Bay View Resort - Phi Phi Island, Ko Phi Phi

Location is great since you’re right on the beach, however, make sure you upgrade your room or you won’t have a view at all. Overall, hotel was too outdated specially the bathrooms.

The Bay view could be great, but the 2 guys at the reception are not nice. They talking and very aggressive and loud voice, not being polite to any guest (not just us) and say everything in a rude way. So unpleasant. At first they could give a cabin that has a view from shore, but no they push you to the back uupppppp the hill even though they have vacant cabin in front. Trying to squeeze more money out of anybody.

Genuinely the worst hotel I have ever stayed at, and I don’t say this lightly.*NOTE: the ferry service doesn’t always run!* There may be times when you have to bring your luggage from the pier to the hotel. This is the worst as it’s a 20 minute walk with all of your luggage. LOCATION is terrible: It’s not located in the town of Phi Phi. It’s about a half hour walk into the main town. It made it very hard to eat at restaurants and go out to bars at night with a half hour walk back to the hotel at night which is not safe! THE HILL: these villas are located way up on hills. I am a young girl in very good shape and I had difficulties walking up this hill. When I asked the “go cart” type of vehicle to bring me to my room he refused saying the cart did not go up to 400 level rooms, and I had to carry my luggage all the way up the hill and was completely out of breath. If you are older please do not stay here because it’s dangerous as I slipt and fell. INSECTS: Make sure to back your bug spray because you are in the woods area and will get bitten. There was also a lizard in my room (fairly small but very annoying).BATHROOM: very outdated . The roof is a small overhead so when it rained the noise was very loud. No hot water in the shower or air pressure. The toilet bowl ran all night and kept getting clogged. The water that came out of the sink was brown multiple times.TOWELS: so dirty I used my own beach towel I brought SHEETS: very clean AC: worked the whole time and was good

Amazing location

I stayed for 3 days n at the begginig was really bad. First of all the guy on peir was quite careless.. when I arrived I asked him.about the boat to Hotel he just said "later later"... I asked about time he said wait there later" I mean what kind of answear eas that... another guy said "around 1030" this guy was from.another resort but he was way more helpful. Second the reception not really nice. After my check in they told me.wait by the little car someone will take u to ur room... after 20 min waiting on the heat i came back to reception n the guy said " I told u to wait someone will come" the 2 couple who arrived with were already on their room. After one guy came n took my luggage and said we have to walk no driver on the car... anyway after the room was dirty the toilet was sondusty n the showers wall so bad.... dust everuwhere no clean floor n the outside chair so muggy. I wanted to call reception but guess what.. the phone didnt work. . So i walked all the wait to reception n the same guy said well i will send someone to clean just wait... the cleaner arrived n they just literally passed a towel on the furniture and siad clean madam... I was like noooo this is so dirty.. the cleaners barly understood english so i took my phone to translate. I showed them where to clean n they were not interrsted until I pull out a bill like tip n said if u clean nice tip for you... until then both started to clean every spot I showed.