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1 room, 2 adults
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Puerto Palace, Puerto de la Cruz

4 stars
c/ Dr, Cobiella Zaera s.n.Puerto de la CruzTenerife38400Spain, 800-491-6126
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Excellent4.0 / 5
Cleanliness
Clean
Pool
Great pool
Amenities
Great amenities
Food
Food is all right
84See all 84 Hotels.com reviews
From 714 reviewsTripAdvisor Traveller Rating

Puerto Palace, Puerto de la Cruz

Hotel Info: 866-539-8117

from $57
  • Standard Single Room, Private Bathroom
  • Standard Triple Room, Private Bathroom
  • Double Room Single Use, Pool View
  • Standard Double Room, Private Bathroom
  • Double Room Single Use, Sea View
  • Double Room, Pool View
  • Double Room, Sea View
  • Triple Room, Sea View
  • Triple Room, Pool View
  • Double Room, Pool View (2 adults + 1 child)
  • Double Room, Sea View (2 adults + 1 child)
  • Double Room Single Use
  • Standard Room (2 adults + 1 child)

At a glance

Key facts

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Dial-up Internet access in rooms *

Transportation

Parking

  • Free nearby parking

Also known as

  • Palace Hotel Puerto
  • Puerto Palace
  • Hotel Puerto Palace Tenerife/Puerto De La Cruz
  • Puerto Palace De La Cruz
  • Puerto Palace Hotel Puerto de la Cruz
  • Puerto Palace Hotel
  • Puerto Palace Puerto de la Cruz

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 August to 9 September.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for EUR 30 per night

Safes in guestrooms can be used for EUR 2,50 per day

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Poolside bar
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Sauna
  • Miniature golf on site
  • Volleyball on site
  • Pool sun loungers
  • Tennis on site
Working away
  • Business center
  • Number of meeting rooms - 5
  • Meeting rooms 5
  • Conference space size (feet) - 600
Services
  • 24-hour front desk
  • Tours/ticket assistance
Facilities
  • Number of buildings/towers - 1
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Down comforter
  • Turndown service
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Dial-up Internet access (surcharge)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Puerto Palace, Puerto de la Cruz’s small print

Also known as

  • Palace Hotel Puerto
  • Puerto Palace
  • Hotel Puerto Palace Tenerife/Puerto De La Cruz
  • Puerto Palace De La Cruz
  • Puerto Palace Hotel Puerto de la Cruz
  • Puerto Palace Hotel
  • Puerto Palace Puerto de la Cruz

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 August to 9 September.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for EUR 30 per night

Safes in guestrooms can be used for EUR 2,50 per day

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 84 reviews

Puerto Palace, Puerto de la Cruz
Excellent4.0 / 5
Puerto- a nice resort but could be friendlier
A PLEASANT ENOUGH HOTEL BUT A LITTLE BLAND AND SOULLESS. I have stayed there many times but they did not welcome me back or use my name.Some of the staff need to be told to smile more.Many hotels in Puerto treat guests as a number rather than a person,I have been visiting since 1978 and have stayed in most of the major hotels, I return because of the climate and the beauty of North Tenerife not because I am made to feel welcome.
10 night trip
Puerto Palace, Puerto de la Cruz
Excellent4.0 / 5
Good quality for the price
Great hotel overall. Staff were very helpful. Room was quite large with a king bed, and very clean. Good pools but the meals and food were only average in our opinion (we booked half board). Overall, we would be happy to stay there again.
8 night romance trip
Puerto Palace, Puerto de la Cruz
Good3.0 / 5
We stayed here for 4 days, we were disappointed wifi was not in the room, we was also disappointed with the food. The dining room needs brightening up and modernising. The bed was not very comfortable either.
4 night romance trip
Puerto Palace, Puerto de la Cruz
Outstanding5.0 / 5
Great holidays
Hotel and room were clean. Amazing view from rooms. Great outdoor space with pools and beautiful garden.
6 night romance trip
Puerto Palace, Puerto de la Cruz
Outstanding5.0 / 5
A relaxing stay
The hotel was clean and well presented, nothing was too much for the staff. Dining offered a wide variety of choice for both breakfast and evening meal, which was good value for money too. The hotel was situated approximately a 10 - 15 minute walk from the main shops but was good exercise, especially walking up the steep streets. The neighbourhood was quiet.
7 night romance trip

See all reviews

Puerto Palace, Puerto de la Cruz

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