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Puerto Palace, Puerto de la Cruz

4-star4 stars
c/ Dr, Cobiella Zaera s.n.Puerto de la CruzTenerife38400Spain, 800-491-6126

4-star hotel with 2 outdoor pools, near Loro Park
  • Free buffet breakfast and free WiFi
  • English spoken
Very Good8.2 / 10
Great room
Great location
Great pool
94See all 94 reviews
From 830 reviewsTripAdvisor Traveller Rating

Puerto Palace, Puerto de la Cruz

Hotel Info: 866-539-8117

from $99
  • Standard Single Room, Private Bathroom
  • Standard Triple Room, Private Bathroom
  • Triple Room, Sea View
  • Triple Room, Pool View
  • Standard Double Room, Private Bathroom
  • Double Room, Pool View (2 adults + 1 child)
  • Double Room, Sea View (2 adults + 1 child)
  • Double Room, Pool View
  • Double Room, Sea View
  • Standard Room (2 adults + 1 child)
Want more choice? Check out our other properties in Puerto de la Cruz.

At a glance

Key facts

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 4 floors


  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free nearby parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Poolside bar
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Sauna
  • Miniature golf on site
  • Volleyball on site
  • Pool sun loungers
  • Tennis on site
Working away
  • Business center
  • Number of meeting rooms - 5
  • Meeting rooms 5
  • Conference space size (feet) - 600
  • 24-hour front desk
  • Tours/ticket assistance
  • Number of buildings/towers - 1
  • Terrace
  • Library
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Down comforter
  • Turndown service
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • Connecting/adjoining rooms available

Puerto Palace, Puerto de la Cruz’s small print

Also known as

  • Palace Hotel Puerto
  • Puerto Palace
  • Hotel Puerto Palace Tenerife/Puerto De La Cruz
  • Puerto Palace De La Cruz
  • Puerto Palace Hotel Puerto de la Cruz
  • Puerto Palace Hotel
  • Puerto Palace Puerto de la Cruz


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 August to 9 September.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for EUR 30 per night

Safes in guestrooms can be used for EUR 2.50 per day

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Puerto Palace, Puerto de la Cruz


  • Loro Park (30-minute walk)
  • Taoro Park (7-minute walk)
  • Plaza del Charco (11-minute walk)
  • San Juan Church (11-minute walk)
  • Timanfaya Theater (12-minute walk)
  • Risco Belle Aquatic Gardens (12-minute walk)
  • San Felipe Castle (13-minute walk)
  • Centro de las Orquideas (13-minute walk)

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) 23-min drive
  • Tenerife (TFS-Tenerife South) 60-min drive
  • Free parking nearby
  • Limited parking

Puerto Palace, Puerto de la Cruz

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