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All properties in Puerto de la Cruz, Spain
1 room, 2 adults

Puerto Palace, Puerto de la Cruz

4-star4 stars
Great for familiesThis property has good facilities for families.
c/ Dr, Cobiella Zaera s.n., Puerto de la Cruz, Tenerife, 38400, Spain

4-star hotel with 2 outdoor pools, near Loro Park
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,020 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Cleanliness
Clean
Service
Fantastic service
Location
Great location
Food
Food is all right

Puerto Palace, Puerto de la Cruz

from $67
  • Standard Double Room, Private Bathroom
  • Standard Single Room, Private Bathroom
  • Standard Triple Room, Private Bathroom
  • Double Room Single Use
  • Double Room Single Use, Pool View
  • Double Room Single Use, Sea View
  • Double Room, Pool View
  • Double Room, Sea View
  • Triple Room, Sea View
  • Triple Room, Pool View
  • Double Room, Pool View (2 adults and 1 child)
  • Double Room, Sea View (2 adults and 1 child)
  • Standard Room (2 adults and 1 child)

What’s around Puerto Palace, Puerto de la Cruz

Landmarks

  • Loro Park - 29 min walk
  • Garden Beach - 14 min walk
  • Lago Martianez Swimming Pools - 25 min walk
  • Taoro Park - 7 min walk
  • Risco Belle Aquatic Gardens - 12 min walk
  • Timanfaya Theater - 12 min walk
  • San Juan Church - 13 min walk
  • Plaza del Charco - 14 min walk

Getting around

  • Tenerife (TFS-Tenerife South) - 59 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 27 min drive

At a glance

Key facts

Hotel size

  • This hotel has 314 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Sauna
  • Fitness classes on site
  • Basketball on site
  • Miniature golf on site
  • Volleyball on site
  • Pool sun loungers
  • Tennis on site
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 600
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Things to enjoy
  • Balcony or patio
Freshen up
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Miniature golf on site
  • Volleyball on site

Puerto Palace, Puerto de la Cruz’s small print

Also known as

  • Palace Hotel Puerto
  • Puerto Palace Puerto de la Cruz
  • Hotel Puerto Palace Puerto de la Cruz
  • Puerto de la Cruz Puerto Palace Hotel
  • Hotel Puerto Palace
  • Puerto Puerto De La Cruz
  • Puerto Palace Hotel
  • Puerto Palace Puerto de la Cruz
  • Puerto Palace Hotel Puerto de la Cruz
  • Puerto Palace
  • Hotel Puerto Palace Tenerife/Puerto De La Cruz
  • Puerto Palace De La Cruz
  • Puerto Palace Hotel Puerto de la Cruz
  • Puerto Palace Hotel
  • Puerto Palace Hotel Puerto de la Cruz
  • Puerto Palace Hotel

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for EUR 30.0 per night

Safes in guestrooms can be used for EUR 2.50 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 133 reviews

Very Good 8.0
Rahel
rahel, usOther trip
Exceptional 10.0
lovely hotel would definitely stay here again. Only down side would be bar staff very unfriendly. But we went out every night so it didn’t bother us as much just seen a few disagreements between other guests and har staff. But overall we enjoyed our stay
Mrs Ruby, gb9 night family trip
Very Good 8.0
problems with the shower and hot water. Linen was not clean enough. berakfast was good
Michal, ilRomance trip
Very Good 8.0
Beautiful, needs improvement, does not justify the
We booked the hotel more than two months from our arrival in Tenerife We asked for a king-size bed and asked for a room on the top floor, despite the long time available to them, did not respond to our request (simple requests by all accounts) At dinner there is no drinking water and they are obliged to purchase it in order to drink even water Great pressure of guests in the dining room, crowded dining room. There is a wide variety of food. Rich menu for breakfast and dinner. Curiously, a fee is required to use the in-room safe. The surroundings, and the pool environment are charming. The hotel has free parking Worse, wifi is very weak
einat, ilRomance trip
Good 6.0
nice hotel
good price. very bed wifi.
oren, il2 night family trip

Puerto Palace, Puerto de la Cruz

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