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All properties in Tulum, Tulum, Quintana Roo, Mexico

Casa Malca

Upscale beachfront hotel with outdoor pool, near Sian Ka'an Biosphere Reserve

  • Free cooked-to-order breakfast, free WiFi, and free parking
From
$615

Image gallery

  • Beach
  • Beach
  • Pool
  • Townhouse Labyrinth Suite - Living Area
  • Beach
Beach. Image 1 of 58
1 / 58Beach
Carretera Tulum-Boca Paila Km 9.5, Tulum, 77780, QROO, Mexico
9.0.Superb.
  • We had an amazing stay at Casa Malca. Everyone there are beyond kind welcoming and at…

    May 26, 2021

  • Food not

    Apr 22, 2021

See all 179 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Dining options
Quiet
Walkable
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 41 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Free use of bicycles

For families

  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping
  • Espresso maker

What’s around

  • On the beach
  • Sian Ka'an Biosphere Reserve - 7 min walk
  • Tulum National Park - 4 mi / 6.5 km
  • Las Palmas Public Beach - 4.8 mi / 7.7 km
  • Playa Paraiso - 5.3 mi / 8.6 km
  • Tulum Mayan Ruins - 7.7 mi / 12.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 King Bed, Garden View (Junior Suite Garden View)
  • Superior Suite, 1 King Bed, Ocean View (Junior Suite Beach Front)
  • Superior Suite, 1 King Bed, Ocean View (Master Suite Beach Front)
  • Superior Suite, 1 King Bed, Ocean View (Master Suite Ocean View)
  • Deluxe Studio, 1 King Bed (Townhouse Labyrinth Suite)
  • Deluxe Suite, 1 King Bed (Family Village Suite)

What’s around

Landmarks

  • On the beach
  • Sian Ka'an Biosphere Reserve - 7 min walk
  • Tulum National Park - 4 mi / 6.5 km
  • Las Palmas Public Beach - 4.8 mi / 7.7 km
  • Playa Paraiso - 5.3 mi / 8.6 km
  • Tulum Mayan Ruins - 7.7 mi / 12.5 km
  • Gran Cenote - 8.4 mi / 13.5 km
  • Tulum Monkey Sanctuary - 9.9 mi / 16 km
  • Nopalitos Lagoon - 17.8 mi / 28.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 114 min drive
  • Airport shuttle (surcharge)
map
See on map
Carretera Tulum-Boca Paila Km 9.5, Tulum, 77780, QROO, Mexico

At a glance

Hotel size

  • This hotel has 41 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Outdoor pool
  • Spa services on site
  • Spa treatment room(s)
  • Free bicycles on site

Working away

  • Number of meeting rooms - 3

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Small print

Also known as

  • Casa Malca Hotel Tulum
  • Casa Malca Hotel
  • Casa Malca Tulum
  • Casa Malca
  • Casa Malca Hotel
  • Casa Malca Tulum
  • Casa Malca Hotel Tulum

Optional extras

Early check-in can be arranged for an extra charge of USD 120 (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Casa Malca does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:30 PM - 11:30 PM. There's a charge of USD 120 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Juanita Diavola (2.3 mi), posada margherita (2.4 mi), and El Tabano (2.6 mi).
  • Yes, an airport shuttle is available.
  • Have fun during the warmer months with activities such as cycling. Enjoy a swim in the indoor and outdoor pools after a day out and about. Casa Malca also has spa services and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Stay in paradise

    Staying at Casa Malca was a great experience. All the staff was friendly and went above and beyond to make you feel at home. The hotel is beautiful! The food and drinks were amazing. The thai ceviche is a must!

    Carolina, 1 night trip with friends, Mar 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Absolutely amazing ! Exceptional customer service from all staff. Can’t wait to return

    Nora, 1 night trip with friends, Mar 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Wonderful artistic place. Yet rooms are bit dated and need some TLC.

    1 night romance trip, Feb 14, 2021

    Verified Expedia guest review

  • 4.0.Fair

    $800 a night and you can’t flush toilet paper in the toilet. Instead you place it in the trash can in the bathroom and call housekeeping if the smell gets bad. Unbelievable

    3 night romance trip, Feb 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was amazing, it had such great decor, the rooms were spacious, and the service was great.

    Stephanie, 5 night romance trip, Dec 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    ***** AWESOME HOTEL*****

    Loved everything about this hotel. Stayed in the Junior Suite Beach Front room - Highly recommend this spacious, well designed room if your planning to stay here as you walk out your front door and are <100 feet from the water. Art scattered around the hotel is really nice (not a big art guy but Casa Malca is COOL). Food is amazing. This place is probably best for couples, as it gets quiet at night but you're a quick cab ride from all the action Tulum has to offer. I've traveled all over the world and stayed in some pretty awesome hotels. This is one of the best. Bring your girl here and spend $200 on a professional photo shoot she will love you forever.

    Christopher, 4 night trip, Dec 9, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The Cost is way to high for what is provided. The rooms are overpriced

    MichaelBanbury, 3 night trip with friends, Nov 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Place is gorgeous and photo ops all over the place. Loved the main restaurant for breakfast and snacks.

    Petebenji, 2 night trip with friends, Nov 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent property. The room was spacious, well designed with a walk out beach front view. Great big shower, with nice shower amenities. Bed was comfy. The have a nice UE Megaboom Bluetooth Speaker in the room, which you can also bring with you to the pool or the beach. They use incense everyday when they make up your room, gives it a nice smell to the room. The staff was all very friendly. Very welcoming and helpful. The bar, inside, was nice, small, but very cool design and the bartender was very nice. The pool and its area was very good. The secret underground pool is awesome too! We only had breakfast at the hotel, as it was included. It was 5 star food & service. Our waiter was real friendly. The beach is awesome, very big with lots of beds. I recommend you get out early if you want a good spot, some of them have palm trees covering you from the sun. This hotel also welcomes in outside guests for a fee, so the beds will fill up quick. Everyone does photoshoots here, the hotel has so many cool art, that it makes for a top shooting location for guests and visitors. Highly recommend this hotel, especially if you want to do Tulum the right way! If your reading my review trying to decide between this hotel or the other one, GO with this! Trust me...you will be glad, like we were that we ended up doing this hotel. We will definitely be back here!

    Gabriel, 3 night romance trip, Oct 27, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The look of the room. Luis the bell hop is world class #1 Keep choco croissants Low on Houskeeping

    Arturo, 2 night romance trip, Oct 24, 2020

    Verified Expedia guest review

See all 179 reviews