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CIQALA Luxury Suites, San Juan

4 stars
752 Manuel Fernandez Juncos AveSan Juan00908Puerto Rico, 800-491-6126
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Excellent4.5 / 5
Value
Best value for money
Breakfast
Tasty breakfast
Location
Great location
Wellness
Sufficient wellness & sports facilities
615See all 615 Hotels.com reviews
From 540 reviewsTripAdvisor Traveller Rating

CIQALA Luxury Suites, San Juan

Hotel Info: 866-539-8117

from $106
  • Deluxe Suite
  • Luxury Studio Suite, 1 Queen Bed
  • Presidential Suite, 2 Bedrooms
  • The Signature Suite
  • Luxury Suite, 1 Bedroom
  • Suite, 1 Bedroom
  • Presidential Suite, 1 Bedroom
  • Suite, 2 Bedrooms
  • Presidential Suite, 3 Bedrooms
  • Presidential Suite
  • Superior Room, 1 Queen Bed, City View

At a glance

Key facts

Hotel size

  • This hotel has 34 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property

Also known as

  • CIQALA
  • CIQALA Luxury
  • CIQALA Luxury Suites
  • CIQALA Luxury Suites Condo
  • CIQALA Luxury Suites Condo San Juan
  • CIQALA Luxury Suites San Juan
  • CIQALA Suites
  • Ciqala Hotel San Juan

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
Things to do
  • Free beach shuttle
  • Outdoor pool
  • 24-hour fitness facilities
  • Free bicycles on site
Working away
  • 24-hour business center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Our SP Floor Lounge - This rooftop bar specializes in Caribbean cuisine. Happy hour is offered. Open select days.

CIQALA Luxury Suites, San Juan’s small print

Also known as

  • CIQALA
  • CIQALA Luxury
  • CIQALA Luxury Suites
  • CIQALA Luxury Suites Condo
  • CIQALA Luxury Suites Condo San Juan
  • CIQALA Luxury Suites San Juan
  • CIQALA Suites
  • Ciqala Hotel San Juan

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 615 reviews

CIQALA Luxury Suites, San Juan
Excellent4.0 / 5
Good breakfast and clean room
Nice accommodations. Not in very good area. Hard to find without a gps to direct you. Lots of one way streets that make it hard to navigate in the neighborhood. No restaurants nearby and not a good area to walk around in daytime or evening. Room was very nice...large studio suite with mini kitchen and table and chairs. Tile floors and had a balcony but doors were locked so you could not use. Little water pressure in the shower and had to wait a long time to get hot water. No outlets in bathroom for hair dryer so had to dry hair at the kitchen table. Very inconvenient for styling your hair. Excellent cook to order breakfast included in the morning. Safe free parking provided within building complex and locked so accessible for residents only. Very tight spaces though and difficult to park larger cars...we had a jeep and it was a challenge getting it into a space. Desk staff were very friendly and helpful. The rooftop terrace is misleading by the photos that are provided. The swimming pool is actually no bigger than a hot tub. It could hold maybe 4 people and definitely no swimming...just standing. The view would be of older buildings and empty lots. The night lights would be great since you wouldn't be seeing what they were of. We did get 2 good nights sleep after being out all day seeing San Juan and it's fascinating sights, but as far as a resort...not even close. 2 pluses...great breakfast and clean and safe if you stayed inside.
2 night romance trip
CIQALA Luxury Suites, San Juan
Outstanding5.0 / 5
Diamond in the rough!!
Love, love, love the Ciqala. Excellent customer service! Simply excellent!! My only complaint is that I live in North Carolina and the Ciqala is located in Puerto Rico. Not to worry because anytime that I visit Puerto Rico I will stay at the Ciqala.
1 night romance trip
CIQALA Luxury Suites, San Juan
Excellent4.0 / 5
Good Value
Huge rooms for the price. Lots of freebies although it's a bit unprofessional. Their restaurant food is overpriced for the portion size and quality. They charged me the wrong amount on my credit card for dinner and then made another mistake trying to correct it. So I had to sign five receipts and nothing offered to me for the inconvenience (I was sitting next to the bar so a complimentary drink would have been appreciated). Nevertheless the room was great and the $1 drinks and snacks in the fridge were useful. I would come again.
1 night romance trip
CIQALA Luxury Suites, San Juan
Outstanding5.0 / 5
Clean, convenient and great location hotel.
Amazing rooms, comfortable & beautiful! It really is luxury suites and you feel like royalty staying with them.
1 night trip
CIQALA Luxury Suites, San Juan
Outstanding5.0 / 5
Amazing roof view
3 night romance trip

See all reviews

CIQALA Luxury Suites, San Juan

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