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CIQALA Luxury Suites, San Juan

4-star4 stars
752 Manuel Fernandez Juncos AveSan Juan00908Puerto Rico

Upscale condo with memory foam bed, near Puerto Rico Convention Center
  • Free full breakfast, free WiFi, and free parking
Very Good8.4
Breakfast
Tasty breakfast
WiFi
Good internet service
Value for money
Best value for money
Wellness Area
Wellness & sports facilities could be improved
694See all 694 Hotels.com reviews
From 948 reviewsTripAdvisor Traveller Rating

CIQALA Luxury Suites, San Juan

from $162
  • Superior Room, 1 Queen Bed, City View
  • Luxury Suite, 1 Bedroom
  • Luxury Studio Suite, 1 Queen Bed
  • The Signature Suite
  • Deluxe Suite
  • Presidential Suite

At a glance

Key facts

Hotel size

  • This hotel has 34 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
Things to do
  • Free beach shuttle
  • Outdoor pool
  • 24-hour fitness facilities
  • Free bicycles on site
Working away
  • 24-hour business center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Our SP Floor Lounge - This poolside rooftop bar specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

CIQALA Luxury Suites, San Juan’s small print

Also known as

  • CIQALA
  • CIQALA Luxury
  • CIQALA Luxury Suites
  • CIQALA Luxury Suites Condo
  • CIQALA Luxury Suites Condo San Juan
  • CIQALA Luxury Suites San Juan
  • CIQALA Suites
  • Ciqala Hotel San Juan

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around CIQALA Luxury Suites, San Juan

Landmarks

  • Puerto Rico Convention Center - 13 min walk
  • Nuestra Senora de Lourdes Chapel - 8 min walk
  • Conservatory of Music of Puerto Rico - 9 min walk
  • Pan American Pier - 19 min walk
  • Pavia Santurce Hospital - 22 min walk
  • Plaza del Mercado - 23 min walk
  • Plaza Antonia Quinones - 24 min walk
  • Centro de Bellas Artes Luis A. Ferre - 25 min walk

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 12 min drive
  • Free self parking
  • Free beach shuttle

Recent reviews

Very Good 8.4 From 694 reviews

CIQALA Luxury Suites, San Juan
Fair4.0
Management does not understand service
Rooms are decent, beds are comfortable, and restaurant staff try. However the hotel is very poorly managed. The room next to us put their room service food plat in the hall at night. The tray had a fish head on it and other leftovers and was not picked up until mid morning, stinking up the whole area and very nasty to look at. Floor in hall were very, very dirty. Valet service is very slow due to too few valets. Area is very rough and lots of partying at night on weekend.
Todd, us5 night trip
CIQALA Luxury Suites, San Juan
Exceptional10.0
Ideal place
It really was a good experience
Carlos, us1 night trip
CIQALA Luxury Suites, San Juan
Good6.0
lovemyfamily
I just stayed for one night because stayed before a while back. Now there is a store with late hours and a little noisy and now there is a restaurant with a big Jacuzzi on the roof which is nice.
A Traveler, us1 night trip
CIQALA Luxury Suites, San Juan
Exceptional10.0
Love Puerto Rico
Loved the hotel. Excellent service, excellent breakfast, large rooms. David at Front desk awesome. Large roof top bar/ resteraunts/ hot spa. Free calls local and states. Air, walking distance to movie house and resteraunts. Loved it
Jackie, us1 night trip
CIQALA Luxury Suites, San Juan
Fair4.0
Disappointed, overcharged for the missing items...
Room was fine. There was a note in the room thanking me for being a VIP Expedia member and that I was given complimentary $5 for mini bar. When we checked into the room, the room was already unlocked, which I found odd. There was no one in the room though. Later that evening, one of the staff members came to check the room for someone's missing luggage since their staff kept the luggage in a wrong room and they had no idea where it was kept. Strange! A week after we checked out, they deducted $10 from the incidentals. When I called to enquire, I was told that some of the items were consumed from the mini-bar in the room. I explained about the note and mentioned the items I had consumed that totaled only $4.48 (which was supposed to be complimentary). The receptionist listed lot more items and just kept saying that they were missing from the mini bar. Even though I clarified that all those items were never on the minibar when I checked in, they still deducted the money. The hotel needs to keep an eye on their staff and manage their inventory better. When I am already spending thousands on my vacation, I won't lie to save a few bucks. It was disappointing. Other than that - the pool on the terrace was too small that what it appears in the picture. When I went with my son, I was told to come back in an hour since they wanted to clean it. Breakfast was okay, very limited options and same menu everyday.
Swati, us2 night trip

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CIQALA Luxury Suites, San Juan

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