Susan and Diane were very nice and helpful.
Pros: The price. Great location, walking distance to several great restaurants, 2 night clubs, a grocery store, liquor store, and a beach, short drive to Maho Beach (the airport beach) and huge empty lot right next to the building for parking. Shares the building with Taste Factory they have good desserts but long wait for breakfast and not really friendly. We picked up desserts every night during happy hour after 5pm desserts are buy 2 get one free. The neighborhood is really quiet (compared to Philisburg). Owners live on the property.
Cons: the decor, its dated,(The pictures are very accurate so you know what you are getting) the bed (in Condo #4) squeaked loud enough to wake me every time my husband moved and the pillows were flat (definitely need replacing)Owners live on the property, this is a pro and con. If they are there very useful but when they are out there, there is no one to answer questions or get you an extra towel not a big deal but I am definitely the kind of person that calls the front desk at least three times a day so a hotel would be a better fit for me personally. (Oh and there is no phone in the room to call with, they have a number you can call if you have a cell that works in SXM or you can also contact them through email which I ended up doing.