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Kingtown Riverside Hotel Plaza Shanghai, Shanghai

3.5 stars
No.126 Xinzha RoadShanghaiShanghai200003China, 800-491-6126
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Good3.3 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Clean
Breakfast
Tasty breakfast
62See all 62 Hotels.com reviews
From 81 reviewsTripAdvisor Traveller Rating

Kingtown Riverside Hotel Plaza Shanghai, Shanghai

Hotel Info: 866-539-8117

from $63
  • Kingtown room
  • Suite
  • Superior Room
  • Superior Twin Room
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 163 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 1 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Also known as

  • Kingtown
  • Kingtown Hotel
  • Kingtown Riverside
  • Kingtown Riverside Hotel
  • Kingtown Riverside Hotel Plaza
  • Kingtown Riverside Hotel Plaza Shanghai
  • Kingtown Riverside Plaza
  • Kingtown Riverside Plaza Shanghai

Optional extras

Buffet breakfast is offered for an extra charge of CNY 50 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift

In the room

Home comforts
  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Memory foam mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Furnished balcony
Freshen up
  • Second bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 48-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

Kingtown Cofe - This restaurant serves breakfast, lunch, and dinner.

Lobby Cofe - This café serves breakfast, lunch, and dinner.

Kingtown Riverside Hotel Plaza Shanghai, Shanghai’s small print

Also known as

  • Kingtown
  • Kingtown Hotel
  • Kingtown Riverside
  • Kingtown Riverside Hotel
  • Kingtown Riverside Hotel Plaza
  • Kingtown Riverside Hotel Plaza Shanghai
  • Kingtown Riverside Plaza
  • Kingtown Riverside Plaza Shanghai

Optional extras

Buffet breakfast is offered for an extra charge of CNY 50 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 62 reviews

Kingtown Riverside Hotel Plaza Shanghai, Shanghai
Good3.0 / 5
Eh...
My arrival took almost 45 minutes to check in as there was only one person working the front desk and the person running the front desk must have been the slowest typer in the world. I don't mean this in a rude way, but if people are walking in and there are more people there to assist for check in, that might be useful. The room itself was okay. VERY open. A bathtub with no shades, same with the shower. The bed was comfortable, but the linens were torn. Also the ceiling in the hallway was peeling down, and there was decision to fix it at 6 in the morning with intense power tools. Like...why? The location is very near a the Xinzha train station, which is super helpful and easy to get around. So a decent location if you care to get out and party.
1 night trip with friends
Kingtown Riverside Hotel Plaza Shanghai, Shanghai
Poor1.0 / 5
Avoid it if you can.
Service people were always willing to help but rectifying plumbing problems and other hotel conditions were beyond their control.
3 night business trip
Kingtown Riverside Hotel Plaza Shanghai, Shanghai
Good3.0 / 5
Amenities
This hotel had no gym. The refrigerator in room never got cold. The lobby didn't have the air conditioning on. Snack shop was closed. Only one elevator worked out of two. Internet was slow and would loose signal. Poor choices for TV channels.
2 night trip
Kingtown Riverside Hotel Plaza Shanghai, Shanghai
Excellent4.0 / 5
It was a good hotel, but there was not much in the area
1 night romance trip
Kingtown Riverside Hotel Plaza Shanghai, Shanghai
Good3.0 / 5
Maintenance required
Tried to get the dripping aircon fixed. No one arrived to do it. Tried to get the non-working fridge fixed. No one arrived to do it.
5 night business trip

See all reviews

Kingtown Riverside Hotel Plaza Shanghai, Shanghai

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