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Hangzhou St. Rich Hotel, Hangzhou

3.5 stars
No.215 Zhonghe Middle RoadHangzhouZhejiang310000China
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Good3.4 / 5
Food
Delicious food
Breakfast
Tasty breakfast
Service
Fantastic service
WiFi
WiFi system needs upgrading
17See all 17 Hotels.com reviews
From 90 reviewsTripAdvisor Traveller Rating

Hangzhou St. Rich Hotel, Hangzhou

from $120
  • Business Room
  • Deluxe Room
  • Fashion room
  • Suite, 1 King Bed
  • Economy Room, 1 Single Bed
  • Family Room

At a glance

Key facts

Hotel size

  • This hotel has 225 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 1 PM
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Also known as

  • Hangzhou St. Rich
  • Hangzhou St. Rich Hotel

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CNY 200 per stay

Breakage deposit: CNY 200 per stay

Optional extras

TV service is available for an extra charge of CNY 30 per day

Buffet breakfast is offered for an extra charge of CNY 38 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 200 (roundtrip)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Use of nearby fitness center (discount)
  • Nightclub
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Year Built 2007
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Rainfall showerhead
  • Free toiletries
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

Hai yue Japanese - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Hangzhou St. Rich Hotel, Hangzhou’s small print

Also known as

  • Hangzhou St. Rich
  • Hangzhou St. Rich Hotel

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CNY 200 per stay

Breakage deposit: CNY 200 per stay

Optional extras

TV service is available for an extra charge of CNY 30 per day

Buffet breakfast is offered for an extra charge of CNY 38 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 200 (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 17 reviews

Hangzhou St. Rich Hotel, Hangzhou
Fair2.0 / 5
horriable hotel
very bad hotel, we don't want anybody enter it because the staff was so crude. Once time I want the staff ask a taxi for us, they reply that wasn't their duty. the room is tiny and the carpet was dirty, we want no smoking room but we can smell the smoking everywhere.
1 night trip
Hangzhou St. Rich Hotel, Hangzhou
Excellent4.0 / 5
Overall perception
Hotel conveniently located. Close to underground and West Lake. Good vaiety of food within walking distance. Would like to patronise again.
1 night trip
Hangzhou St. Rich Hotel, Hangzhou
Good3.0 / 5
Uneasy Wash Room
Location of this hotel is good, near to West lake and Subway, Night market and other shopping areas, but the Clear glass wash room with curtain only one side and looking glass in front of WC are very awkward, the designer of the wash room must be awarded with the worst design. I stayed single over their for 4 days and the wash room / Toilet is not fit for even single occupancy.
4 night trip
Hangzhou St. Rich Hotel, Hangzhou
Fair2.0 / 5
1 night
Not to bad overall. Girlfriend did not want to stay another night and we switched hotels. Carpet and bed sheets were dirty. I think not to bad for the price.
1 night trip with friends
Hangzhou St. Rich Hotel, Hangzhou
Excellent4.0 / 5
Will stay again
Room was very clean, shower and bathroom were great, hot water was immediately available. My room overlooked the expressway, which although a bit noisy during the day was not noisy at night enough to keep me from sleeping. No amazing views from the roadside rooms though, but was not of concern to me. Internet in the room worked well, was fast and reliable. A quick 10 minute walk to the Longxiangqiao subway station along a busy and interesting street (Pinghai Road), and 5 minutes from the night markets on Renhe Road. Service was fantastic, the laundry service was also great. English among staff is limited but they made an effort to find someone who spoke English when my Mandarin couldn't support me. Next time I'm in town I'll almost certainly stay again, the value for money is hard to beat.
5 night family trip

See all reviews

Hangzhou St. Rich Hotel, Hangzhou

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